Lloyd Energy Reviews 

161
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff for securing exceptional energy deals and providing completely smooth, stress-free service. Many people genuinely appreciate the professional, polite, and friendly communication style maintained by the team during every single interaction. Consumers highlight that representatives are always thorough, courteous, and completely transparent regarding electricity and gas contracts. Some reviewers were not happy with the persistent sales style and occasional pushiness used by agents during initial outreach. However, most consumers still found the transition process remarkably straightforward, easy, and truly beneficial for managing their commercial properties.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, patience,... See more

Service

Users describe positive interactions with service, highlighting professional, helpful, and courteous staff... See more

Price

Clients share positive opinions on price, highlighting consistently competitive rates and great deals secured... See more

Value for money

Reviewers mention positive feedback about value for money, expressing satisfaction with much lower prices for... See more

Customer service

People report positive experiences with customer service, noting that representatives are helpful, polite,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have spoken with Ben Tennyson several times over the last months. He is very professional, has a lovely calm manner and is not at all pushy. He understands that at this moment in time as a local H... See more

Company replied

Rated 5 out of 5 stars

I have just switched my energy supply with Lloyd Energy. I spoke several times with Ben Tennyson who was very professional. He explained the whole process clearly whilst being very jolly and friendly... See more

Company replied

Rated 5 out of 5 stars

I'd just like to take this opportunity to commend a member of your team who has been exemplary in his approach to selling Lloyd Energy. Having built up a working relationship over many years. His tire... See more

Company replied

Rated 5 out of 5 stars

I have dealt with Lee since 2018 at Lloyd energy. He has been excellent in securing me with the best electric deal and his attention to detail, not just business but personal is astonishing, 2 year af... See more

Company replied


Company details

  1. Energy supplier
  2. Business broker
  3. Electric utility company
  4. Gas company
  5. Price comparison site
  6. Utilities contractor

Written by the company

Lloyd Energy is your dedicated energy broker, specializing in securing tailored Gas and Electricity contracts for businesses of all sizes. Unlike typical brokers, we don’t just find you a deal—we create a strategy that optimizes your energy spend in both the short and long term.


Contact info

4.8

Excellent

TrustScore 5 out of 5

161 reviews

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1-star

No recent history of asking for reviews

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4.8

All reviews

(161)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Contract Renewals

Hazel and Ron recently helped us source and secure very competitive prices for when our existing contracts were up for renewal. Both were extremely helpful and knowledgeable and I would have no hesitation in recommending Lloyd Energy.

2 October 2025
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Thank you for your kind words. At Lloyd Energy, we’re committed to making business energy switching simple, transparent, and cost-effective. It’s great to hear our team made the process smooth for you. We look forward to supporting your energy needs in the future.

Rated 5 out of 5 stars

Representative Sam Jones was friendly…

Representative Sam Jones was friendly to deal with and got me a good deal on my electricity contract with the minimum of hassle

11 September 2025
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Thank you for your kind words. At Lloyd Energy, we’re committed to making business energy switching simple, transparent, and cost-effective. It’s great to hear our team made the process smooth for you. We look forward to supporting your energy needs in the future.

Rated 5 out of 5 stars

clear

clear, polite and a good deal

2 October 2025
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Thank you for sharing your feedback. We’re pleased you found parts of the service useful, and we’re also taking note of your suggestions to improve. At Lloyd Energy, every review helps us refine our process and deliver a better experience for our customers.

Rated 5 out of 5 stars

Good rate agreed.

Signed up in May 2025 with Ben Tennyson for my work electric and got a good offer especially with a reduced daily standing charge. It was a renew from our current provider. We are still with them.
I will say they are very persistent. I don't regret using their service however.

15 May 2025
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Thank you for your kind words. At Lloyd Energy, we’re committed to making business energy switching simple, transparent, and cost-effective. It’s great to hear our team made the process smooth for you. We look forward to supporting your energy needs in the future.

Rated 5 out of 5 stars

Friendly, helpful and professional.

Ruby sent me some very competitive prices for our eleven SME meters. She is very thorough, professional and a lovely lady.

Thank you Ruby.

30 September 2025
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Thank you for sharing your feedback. We’re pleased you found parts of the service useful, and we’re also taking note of your suggestions to improve. At Lloyd Energy, every review helps us refine our process and deliver a better experience for our customers.

Rated 5 out of 5 stars

Alice was great at dealing with all our switch

Alice was great at dealing with all our questions and kept us in the loop at all times. She worked hard to make sure we were happy every step of the way through the process. Very straight forward and easy would definitely use again :)

1 July 2025
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Thank you for your kind words. At Lloyd Energy, we’re committed to making business energy switching simple, transparent, and cost-effective. It’s great to hear our team made the process smooth for you. We look forward to supporting your energy needs in the future."

Rated 5 out of 5 stars

Best Deal

Alice was very helpful in getting the company the best deal available.
Five stars

1 July 2025
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Thank you for your kind words. At Lloyd Energy, we’re committed to making business energy switching simple, transparent, and cost-effective. It’s great to hear our team made the process smooth for you. We look forward to supporting your energy needs in the future."

Rated 5 out of 5 stars

Great Service

We are very pleased with the service we received from Alice and Lloyd energy. Alice also keeps in touch every now and then to make sure we are still happy with our provider.

15 July 2025
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Thank you for your kind words. At Lloyd Energy, we’re committed to making business energy switching simple, transparent, and cost-effective. It’s great to hear our team made the process smooth for you. We look forward to supporting your energy needs in the future."

Rated 5 out of 5 stars

Amazing Customer Services

Alice was easy to work with and understood our requirements.

8 July 2025
Unprompted review
Lloyd Energy logo

Reply from Lloyd Energy

Thank you for sharing your feedback. We’re pleased you found parts of the service useful, and we’re also taking note of your suggestions to improve. At Lloyd Energy, every review helps us refine our process and deliver a better experience for our customers.

Rated 5 out of 5 stars

Renew contract and moving out support

We were with Lloyds energy as a business customer for 2 contracts terms. When we started 1st time I talk to
Patrick Smith. He was very nice and polite person to talk to and more importantly he got the best deals for our business so decided to continue with him for 2nd term contract. This week we sold our business and Patrick Smith help us from submitting final readings to final invoice.
He made it so easy and smooth transition for us.
@ Patrick Smith
Thank you ever so much for your help and support though out. It was very nice to do the business with you.
Thank you

13 June 2025
Unprompted review
Rated 5 out of 5 stars

Good Service Friendly Staff

This company phoned in and I spoke to a man called Robin who was very patient and most helpful.. We had numerous telephone calls and we decided to take out our Electricity supply with them. We found that they were the cheapest at that moment in time and we are very happy with there services... well done especially Robin who was exemplary throughout.

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Alice arranged a new electricity deal…

Alice arranged a new electricity deal for our business towards the end of last year. It took less of my time than I recall from previous such energy renewals. After initial call to discuss she did most of the preparatory leg-work in her own time before calling me back only when ready to do the final sign-off. Couldn't ask for more really.

25 September 2024
Unprompted review
Rated 5 out of 5 stars

Ben Tennyson at Lloyd Energy

from Ken Reilly (Ken Reilly Design)
Ben Tennyson at Lloyd Energy has been a pleasure to work with. In these troubled times when communication has become so difficult on the media and particularly over the telephone Ben and his associates have been most proactive and a pleasure to do business with.
Thank you Ben

16 May 2025
Unprompted review
Rated 1 out of 5 stars

Pushy cold-callers

Pushy cold-callers. We are corporate TPS registered.

Obviously Googled our email address and so "Carol John" sent me an email with an opening paragraph that read like something from Ali Nadim in Mind Your Language. The scary line in the proof-read pasted body of the email was "It’s a privilege to serve as your energy consultant and we thank you for putting your trust in us.". Nope, nope and nope.

When I look for a new energy supplier, I wouldn't touch this company with a barge pole.

23 April 2025
Unprompted review
Rated 5 out of 5 stars

Very polite staff

Very polite staff. Mostly dealt with Ben Lennyon. He was lovely to speak too. Not dealt with this company before so can't say exactly how the service will be but it has been a good start to the relationship.

2 April 2025
Unprompted review
Rated 4 out of 5 stars

I’ve been dealing with Lloyd Energy for…

I’ve been dealing with Lloyd Energy for several years across multiple accounts, and their team is consistently professional and helpful. Special mentions go to Alice, Hazel, Steven, Ruby, and Robin for their dedication, guidance, and expertise in securing competitive rates tailored to our needs. Overall, a reliable company that delivers great service.

14 February 2025
Unprompted review

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