LN-CC Reviews 2,741

Item was shipped fast considering it was coming from Portugal, well worth the price.

Exact time delivery in Romania. No issues. Very good experience.

DO NOT buy from this store.... the service is appalling ! I placed and order for a dress well before Christmas - it clearly stated no duties tax were applied and on delivery the driver tried to charge me over a 100 pounds for the item - I sent it back with the driver - requested a refund - this was ignored and it was sent back to me. Then I tried to send it back - after a stressful returns process I finally sent it back / and have now been waiting over 2 months for a refund. It is slow / illogical and unpractical how they manage any kind of customer facing service. Really not worth the hassle buy elsewhere.

Was a little hesitant buying with a couple of the reviews on here but could only find a particular pair of pants here. The welcome email gave me free economy shipping which ended up coming in only 4 days across the ocean so happy about that and the pants are great. Thanks!

Great service happy with my clothing

Wide selection of items from which to shop. Customer service can be rather relaxed when resolving returns and refunds, requiring persistence.

Quick delivery. Great selection of products.

All perfect, ultra fast shipping and delivery

Nice shop with a good assortment and prices, fast delivery

Easy to navigate the site and good variety of fashion items and great prices!

I ordered a pair of Acne pants that arrived fast and without any issue. Unfortunately they didn't fit me as I wanted and decided to return them. The process has been easy and I received the refund after a few days.
I will definitely shop again on LN-CC

Just imagine this. You order a Bottega Veneta bag after saving for a long time and receive a Celine bag instead.

Sounds unbelievable? Unfortunately, this is exactly what happened to me.

I placed my order with LN-CC in October 2025. The parcel arrived sealed and undamaged from their Italian warehouse. I opened it together with my girlfriend. Inside a Bottega Veneta dust bag was a Celine handbag, sealed in plastic, with a sticker showing the exact Bottega Veneta model I had ordered.

I immediately took photos while unboxing and contacted customer service the same day. Their agent acknowledged the mistake and instructed me to return the wrong item. I followed these instructions exactly and sent the bag back with all required documents included.

From that point on, the situation became surreal. LN-CC refused the return, claiming I had sent back the wrong item and stating that this was proof they never shipped it, because they allegedly do not carry Celine products. Instead of investigating, asking questions, or reviewing their own warehouse and logistics processes, the blame was placed entirely on me.

Despite weeks of emails, screenshots, photos, and detailed explanations, LN-CC maintained their position. I was treated as if I had caused the issue, even though the wrong bag was already sealed and mislabeled before shipment. No meaningful escalation took place and no solution was offered.

The matter was resolved only after the European Consumer Centre in Germany and Italy became involved. Weeks later, the purchase amount was refunded to my credit card without any explanation, apology, or attempt at compensation. I noticed the refund purely by chance.

I have never experienced anything like this with any other retailer. Mistakes can happen, but how a company handles them says everything.

If something goes wrong, LN-CC will not investigate. They will deny responsibility and leave you on your own.

Short summary: stay away and avoid this company.

Excellent and seamless client experience.

This review is written as a formal complaint regarding LN-CC’s failure to fulfill a legally approved refund.LN-EU-01634243

I placed an order with LN-CC on 28/06/2025. As the item did not fit, it was returned in accordance with their return policy. LN-CC explicitly confirmed that my return was received and that a refund was approved.

Despite this confirmation, the refund has still not been received.

LN-CC later stated that, due to an alleged “technical issue” with their website, the refund could not be processed to the original payment method. I was therefore requested to provide alternative refund details. I provided my PayPal account on 28 October 2025, exactly as instructed.

Since providing this information, LN-CC has failed to execute the refund, offering no resolution and no concrete timeframe. At this point, the delay is excessive, unjustified, and entirely unacceptable.

Once a refund is approved, it is LN-CC’s legal obligation to return the funds within a reasonable and lawful timeframe. Internal technical issues do not absolve a retailer of this responsibility. Retaining a customer’s money for months after confirming a refund constitutes poor business practice and potential non-compliance with consumer protection regulations.

I have now spent an unreasonable amount of time chasing money that is rightfully mine, without receiving either the product or the refund. This situation demonstrates a serious lack of accountability and transparency.

I strongly advise other customers to exercise caution when dealing with LN-CC, as resolving post-purchase issues appears to be extremely difficult once a refund is involved.

LN-CC is expected to process the outstanding refund immediately.

I purchased order LN-EU-01633790 on June 24, 2025, and have not received a refund yet. Due to technical issues with their website, they are unable to process refunds via the original payment method and are requesting my bank account details and ID documents, which I have provided. However, they are refusing to issue a refund. Why is this? I have never had such a terrible shopping experience; it's disgusting. I advise everyone not to shop here; it's a terrible experience. This period has been very frustrating for me. I have decided to take all necessary measures to exercise my rights, including legal action.

I requested a refund for a product on July 18, 2025. My account number is LN-EU-01634486. I haven't received any refund yet. They told me that due to technical issues, they couldn't process the refund through the original payment method. I provided my bank account details, but unfortunately, as time goes by, I still haven't received the refund. I've also received no response to emails from customer service. I'm planning to seek legal counsel and file a lawsuit because this isn't my fault. A terrible shopping experience.

I enjoy shopping at LN-CC. I adore them.

Update after fighting with them for a month. I got only a partial refund. So they stole around 50 pounds. Just stole it. No explanation. Awful..please avoid. Please. The hassle the rudeness the lies. Its not worth it.