Loans Warehouse Reviews 

1,026
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 180 reviews, reviewers overwhelmingly had a great experience with this company. Customers often mention that the staff are exceptionally helpful, polite, and professional throughout the entire loan application process. People genuinely appreciate the clear communication and personalized guidance provided by team members who take time to answer all questions thoroughly. Consumers frequently note that the service is remarkably quick, efficient, and entirely stress-free from the initial call right through to completion. Reviewers feel completely well-supported because advisors regularly follow up, keep cases on track, and consistently secure great financial outcomes. Many individuals state that working with such a dedicated team makes borrowing straightforward and pleasant.

What people talk about most

Staff

Customers report overwhelmingly positive experiences with the staff, praising their friendly, supportive, and... See more

Service

Clients share positive opinions on service, highlighting an efficient, supportive, and stress-free process... See more

Customer service

People report overwhelmingly positive experiences with customer service, praising staff for being helpful,... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the overall process is exceptionally... See more

Response time

Consumers express great satisfaction with the response time, highlighting that agents are constantly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely fantastic. From the get go Loans Warehouse were brilliant. They quickly found me a great product and talked me through every step. My loan was a tad niche and they arranged everything quick... See more

Rated 5 out of 5 stars

We cannot reccommed Loans warehouse enough they were absolutely amazing from start to finish, listened and understood what we needed and delivered a better offer than we first discussed They sorted... See more

Rated 5 out of 5 stars

I dealt with a lady called Kirsty Overall, she was attentive, knowledgeable, cheerful and an asset to her company. Never faltered, kept me informed, explained everything, chased up other parties invol... See more

Rated 5 out of 5 stars

Excellent service from start to finish. Many thanks go to Lisa Jacobs who we dealt with throughout the whole process. She was informative, very helpful and reliable. There wasn't anything she could... See more


Company details

  1. Loan agency
  2. Car finance and loan company
  3. Finance broker
  4. Financial Institution
  5. Mortgage broker

Written by the company

Loans Warehouse is one of the UK’s leading secured loan and bridging finance brokers, with over 20 years of experience helping homeowners, landlords, and businesses access flexible funding solutions. As one of the longest-established brands in the second charge lending market, we combine deep industry expertise with a modern, technology-driven approach to deliver fast, reliable outcomes for our customers and partners. We specialise in secured loans, homeowner loans, and bridging finance, working with a comprehensive panel of trusted lenders to find competitive solutions tailored to individual circumstances. Whether customers are looking to consolidate debt, fund home improvements, raise capital for property investment, or support business growth, our experienced team is committed to guiding them every step of the way. At Loans Warehouse, customer service is at the heart of everything we do. We pride ourselves on clear communication, transparency, and delivering results, which is reflected in our consistently high Trustpilot ratings and industry recognition. We also work closely with brokers and introducers across the UK, providing expert support and market-leading access to lending options. Our mission is simple: to make complex borrowing straightforward, accessible, and tailored to each customer’s needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,026)

173 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Fantastic service, really helpful helped me all the way till loan complete would definitely recommend special thanks to nick render and zoe sahnow

1 July 2026
Unprompted review
Rated 5 out of 5 stars

I can’t rate Loans Warehouse highly enough!

I can’t rate Loans Warehouse highly enough. Leslie and Kirsty have worked very hard in helping us to secure a loan. Their communication, professionalism and attention to detail is outstanding. There were some tricky elements involved in our situation but Kirsty worked very hard to help us secure the loan and we are very grateful for all her help. Definitely a 5* service!

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Incredible service and speedy resolutions

From start to finish, simply incredible, Zoe was my main point of contact and was proactive, communicated throughout and nothing was too much hassle. The loan came through quickly and it was as stress free as ordering a takeaway...! Great work l, would highly reccomend

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Lisa

Lisa did a great job from start to finish and helped us with every step along the way. I wouldn't hesitate in recommending Loans Warehouse.

Margo Taylor

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Great Service!

Sorted out really quickly and the service was excellent, would definitely use again in the future and recommend to anybody I know. Thanks again!

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Very clear instructions and…

Very clear instructions and documentation which was dealt with quickly within the 2 weeks timeframe originally given. Any extra information was also acted on quickly from all sides and Max was very good at getting back to me if I needed to do anything more! Everyone there made the experience go very smoothly and we're very attentive!

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

From start to finish Loans Warehouse have been absolutely amazing, particularly Zoe who has been very friendly and extremely helpful and knowledgeable in helping me to secure my loan. Nothing has been too much trouble and everything explained fully. Very highly recommended this company

22 June 2026
Unprompted review
Rated 5 out of 5 stars

I dealt with a lady called Kirsty…

I dealt with a lady called Kirsty Overall, she was attentive, knowledgeable, cheerful and an asset to her company. Never faltered, kept me informed, explained everything, chased up other parties involved and kept all her promises and set expectations of next steps. My loan was processed very quickly and efficiently with no nonsense. Thank you Kirsty.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Loans Warehouse were great

As a self employed person, I was finding it difficult to get a consolidation loan. Loans Warehouse made this straightforward for me, they guided me every step of the way and were successful in matching me with a great lender. I especially thank Leslie for guiding me during the application process, and then Kirsty in helping me complete the loan. Kirsty was constantly available via phone and email to advise me of every step till final completion. I am truly grateful for their assistance!

18 June 2026
Unprompted review
Rated 5 out of 5 stars

By far the best person we dealt with…

By far the best person we dealt with here was Nick Rember. He was so efficient and genuinely wanted to get the job done. From the moment he took our application on, it felt like he really cared about keeping us updated in the process. I would highly recommend him to anyone using loans warehouse.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Amazing company

Amazing company! They are incredibly helpful, with an impressively fast response time that goes beyond my expectations. I wholeheartedly recommend them!

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Really helpful

Really helpful, inform you every step of the way . Communication is excellent . Would totally recommend.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

The staff are amazing

The staff are amazing. They are patient & hard working, really go above and beyond for you. They keep you updated throughout the process and are all lovely. Special mention to Lisa, she’s amazing!

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant work

Loan warehouse team was very friendly and supportive. They’ve kept me updated throughout the process from start to the end of the journey on my case. They knew exactly what was my requirements & they also gave me a discount on the fee as I was a repeat customer. Especially Kirsty and Sarah are an asset to the team who worked on my loan application. Thanks for sorting it out for me.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

loans warehouse is a highly…

loans warehouse is a highly professional company, thoroughly knowledgeable of related rules & regulations. Their step by step guidance made me at ease while they processed my loan application. Kirsty in particular is very understanding and helpful in concluding the matter.

14 June 2026
Unprompted review
Rated 5 out of 5 stars

Kirsty Overall was amazing!

Kirsty Overall was amazing!! She talked us through everything from start to finish and made sure we understood everything, The process was quick and easy and I never had to chase anything up. Communication was efficient and effortless. Would highly recommend

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service

I could not recommend these guys enough.... They are absolutely fantastic! After spending months going around in circles with an independent financial adviser, we decided to try Loans Warehouse and I could not be more happy. They kept me in the loop every day and made everything super straightforward and quick and easy. Thanks to Rhys and Lauren for being completely brilliant (I am sure all the staff are fantastic!)

25 May 2026
Unprompted review

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