I've used Localphone for many years, certainly at least 10. Never had an issue with them when calling Croatia. Having seen some other reviews complaining of credit running very quickly, or... See more
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I am using Localphone since 2009 and found it a very useful service. I am using it with a Siemens Gigaset and it works perfectly fine. Android app is bit lousy but from mobile I use their local callin... See more
Company replied
Finally its time to say bye to localphone. Thanks for the problems that came up recently. Firstly the expiry of your account with your third party provider and the recent one with ios upgrade. It made... See more
When you try to top up your account, they will charge your credit card immediately, but it takes several hours before they add the credit to your account. This means if you run low during a call, y... See more
Company details
Information provided by various external sources
Localphone have slashed the cost of international calling! Each contact gets their own local number - no contracts, no hidden charges, and no monthly fees! We can save you up to 90% on calling internationally than the normal network providers in your country.
Contact info
4 Paradise Street, S1 2DF, Sheffield, United Kingdom
- +442031293129
- support@localphone.com
- www.localphone.com
2.3
Poor
168 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 22% of negative reviews
Typically replies within 24 hours
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Terrible customer service - NO calls are going through
Tittle says it all.
Its been going on like that for a few months now
- I have to manually reenter all phone numbers and PIN code each time i want to call someone using their access number (although those contacts are already registered in my account)
- even then, calls aren't going through (keep saying i don't have credit while i have close to $30 in credit)
- called customer service but they can't transfer you over technical support????!! they only will send them an email...
- and then nothing happened , issue wasn't fixed
Canceling today!
24 October 2014
Unprompted review
Have been using it for more than 5 years now and very satisfied
Not sure what was experience of other people, but mine has been absolutely fantastic.
Their website is very advanced and you will hardly need to use customer service.
Its very economic too and there is no maintenance fee.
9 September 2014
Unprompted review
Dodgy
They let you make calls using the 5 minute test call service which they then forbid once you've started paying!
Difficult to use also.
15 May 2014
Unprompted review
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