Local Surveyors Direct Ltd Reviews 

838
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 112 reviews, reviewers had a great experience with this company. Consumers frequently praise the remarkably fast responses and the absolute ease of discovering dependable local professionals for various needs. Reviewers also deeply appreciate the professional, friendly staff members who consistently provide clear, helpful information throughout the entire process. However, some customers also noted frustrating issues with being completely overwhelmed by an excessive number of unsolicited phone calls and emails. Many people felt that the website did not clearly explain beforehand that their personal contact details would be automatically forwarded to multiple providers. Reviewers mentioned receiving dozens of messages almost immediately after submitting their inquiries.

What people talk about most

Service

Customers report a high level of satisfaction and positive experiences with the service. Reviewers frequently... See more

Response time

Clients share positive opinions on response time, consistently highlighting rapid communication and speedy... See more

Customer communications

Reviewers mention ambiguous feedback about contact, highlighting both efficient connections and overwhelming... See more

Staff

People report positive experiences with staff, highlighting prompt and professional service from surveyors... See more

Website

Reviewers highlight ambiguous aspects of the website, with opinions varying widely. Many people praise the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Have used LSD before for valuers, level 3 surveys and now EICR. Quick response from some of the people who were listed and easy to engage. Not always the least expensive compared to other sites, but q... See more

Rated 4 out of 5 stars

Put my details into the web site .Expected to have to contact the companies myself but received a message from a local company .Giving me a price guide & timeline. Rang the company and arranged an ap... See more

Rated 5 out of 5 stars

I received several quotes from Local Surveyors Direct and chose Dan Bowley of EPC Provide. Dan arrived on time, was friendly but professional and carried out the assessment quickly but throughly. I re... See more

Rated 5 out of 5 stars

Easy comparison site to use when looking for an EPC. Didn't have to input a mobile/telephone number, so wasn't bothered by calls. Was looking for an EPC re sale of a shop property. Just received sever... See more


Company details

  1. Architect

Information provided by various external sources

Local Surveyors Direct is a property website that helps link customers with suppliers. Our main business is helping home owners and home buyers make contact with Building Surveyors, Structural Engineers, Architects, Domestic Energy Assessors, Electricians, Drainage Contractors and other people providing property related services. In addition to domestic property we also provide a comprehensive range of services for commercial property. These services are provided over the whole of the United Kingdom by a comprehensive network of suppliers which has been steadily built up since the website first started operating in 2005.


Contact info

4.0

Great

TrustScore 4 out of 5

838 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.0

All reviews

(838)

106 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very smooth process

Very smooth process. I chose the surveyor Paul Field because he was local to me and also I found a review here that mentioned him. He was very professional, friendly and efficient. The certificate came through very quickly and showed up on the Government Website on the same day we got the certificate. I would highly recommend Paul.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

A ideal, hassle free service

I filled in the form and was sent the names of companies, in my local area that were suited to my requirements.
I had contact emails from most and chose the company that was a perfect fit for my application.
A really great service. Thank you Local Surveys Direct, and to Ruth from the company I selected.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

A clear commercial approach

Richard provided a very clear report which showed me exactly what I need to focus on. He also took a very risk work commercial approach, which I found very valuable.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding

Needed a EPC for my property, local surveyors direct provided me with local contact. Outstanding service

23 January 2026
Unprompted review
Rated 2 out of 5 stars

Terrible experience

Terrible experience – avoid
I signed up to Local Surveyors Direct Limited purely to review prices and compare options. Instead, I was immediately bombarded with emails from multiple surveyors — at least 20 so far.

I did not consent to my details being shared with numerous third-party providers, yet that’s exactly what happened. Rather than helping me make an informed decision, the service resulted in spam and unwanted contact.

If you’re just looking to compare prices without being chased by endless emails, I wouldn’t recommend using this service. Easily one of the worst experiences I’ve had with a comparison platform.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Recommended by Estate Agent!

I was recommended Local Surveyors Direct through my estate agent. They fit me in very quickly and maintained regular communications up to the date of the survey. We spoke regularly via email and, although the report took longer to receive than initially expected due to the Christmas break, when received the report was very comprehensive and easy to follow. Nick responded quickly to any questions or clarifications as a result and was very helpful and friendly, and clearly knowledgeable! I’d recommend them and utilise them again in future if I have a need to do so

8 December 2025
Unprompted review
Rated 2 out of 5 stars

DONT SUBMIT! Phone won’t stop ringing or beeping for hours!

I went to register to get a list of local surveyors and their services and quotes. After I submitted the form, it started. 20-30 calls, 20+ SMSs, 30+ emails. My phone wouldn’t stop ringing and beeping for hours. Don’t use this service. The whole experience put me off getting back to anyone entirely! Call a local estate agency and ask them for a recommendation instead.

2 January 2026
Unprompted review
Rated 1 out of 5 stars

I booked an electrician for an EICR…

I booked an electrician for an EICR certificate after was due for renewal.Nothing has changed at the property at all but the electrician failed it on 3 issues that needed’ work’.I found this strange and booked another highly recommended electrician from business colleagues a week later who passed it without problem.The electrician from local surveyors direct had very little trade history on companies house.Won’t use again

24 November 2025
Unprompted review
Rated 5 out of 5 stars

I was able to get all the information…

I was able to get all the information I required for an expired EPC. From the website I was directed towards quotes that were given by EPC assessors. They emailed and messaged me and I wS, able to choose the one with best reviews. And am very happy I got to use the services of this website.
I now have a brand new EPC on the govt website. All this happened within 48 hours.
Thank you very much Local Surveyors Direct!
Merry Christmas and a very Happy New Year to all your staff!

20 December 2025
Unprompted review

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