UK Loft Boarding Reviews 

484
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the highly professional staff for their exceptional efficiency, high standard of cleanliness, and polite demeanor during all home installations. Reviewers highlight that the entire process is completed smoothly, leaving loft spaces completely tidy, safe, and fully functional. Some reviewers were happy with the valuable extra storage space created and the knowledgeable, helpful guidance provided on various loft options. People also noted the impressive flexibility regarding additional service requests and future home upgrade possibilities, making the overall customer journey exceptionally satisfying, smooth, and worthwhile.

What people talk about most

Service

Users describe positive interactions with service, highlighting professional communication from start to... See more

Staff

Customers report extremely positive experiences with staff, highlighting their professional, polite, and... See more

Quality

Clients share positive opinions on quality, highlighting the solid and safe results achieved in their homes.... See more

Product

Reviewers mention positive feedback about product quality, highlighting amazing fittings, great finishes, and... See more

User experience

Customers consistently note positive experiences with user experience, describing the entire process from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The UK Loft Boarding team of Sam, Myles and Luke did a super professional installation. The garage has been transformed. They were tidy and neat, used dust sheets and made sure they cleaned up afterwa... See more

Rated 5 out of 5 stars

Quote was very accurate in terms of what work would be done and how it would all look. Great communication between office on booking date in, and checked few days before to ensure install date was... See more

Company replied

Rated 5 out of 5 stars

The whole process went smoothly and we were pleased with the final job. The initial survey and quote was good as the guy discussed options and was knowledgeable. A date was arranged and kept to. Th... See more

Rated 5 out of 5 stars

Their surveyor was on time, knowledgeable, clear, provided options to arrive at the right solution for us. The installer was on time both days. Did a quality job. Flexible when we added on waste dispo... See more


Company details

  1. Carpenter
  2. Construction company
  3. Flooring contractor
  4. Insulation contractor
  5. Surveyor

About UK Loft Boarding

Written by the company

About Us

UK Loft Boarding convert dreary, unloved loft spaces into useful, easy to access, approved loft storage areas. North West, North East, Yorkshire, Midlands & North Wales coverage.

We specialise in creating storage spaces with our approved methods of boarding. Alongside creating safe, easy to access hatch and ladder combinations to ensure maximum safety when entering and exiting your loft space.

There are many factors that contributed towards our success. We pride ourselves on only using the best quality materials available to source. Alongside using the best materials available, our installations are always consistently carried out to the highest standard possible. We do everything we can to keep our reputation as the North's leading loft storage solution providers. Our reputation as a loft storage company is second to none, we set the bar when it comes to high standards.

The Process

From the minute you call or email, our professionally trained advisors will be ready to help you.

Based on the information that you have provided; we can determine what will most likely be the best loft storage solution for you.

We have our very own bespoke enquiry management software, which helps our advisors keep a track of every step right through to installation and guarantee records.

Initially you will be sent relevant information on your requirements pending an appointment with one of our trained and experienced in-house loft storage surveyors, who will provide a detailed on-site written quote. At no time are you under any pressure to buy or agree, take your time and have a think, we are always here if you need us.

This is a fixed price quote so no hidden extras, the price we say is the price you pay.

The surveyor will present you with a presentation pack with loads of information on loft storage and the solutions we can provide. solutions we can provide.

So, you know exactly how we do things, you can see how we are far superior to others in the same industry. Value for money whilst retaining high quality products, services and professionalism.


Contact info

4.9

Excellent

TrustScore 5 out of 5

484 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(484)

74 reviews in the last 12 months

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Rated 5 out of 5 stars

Great job completed on time!

The whole process went smoothly and we were pleased with the final job. The initial survey and quote was good as the guy discussed options and was knowledgeable. A date was arranged and kept to.
The fitters were also good, did a neat job and kept the mess to a minimum and again discussed options due to issues revealed on removal of the existing boards.
The portal to see documents was good and payment was made easy with warranty documents sent.
Thank you

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Their surveyor was on time

Their surveyor was on time, knowledgeable, clear, provided options to arrive at the right solution for us. The installer was on time both days. Did a quality job. Flexible when we added on waste disposal and sorted out a quote for us quickly and completed on time. Very impressive professional is.

22 October 2025
Unprompted review
Rated 5 out of 5 stars

New loft boards and wooden ladder installed

Had my loft boards renewed, new loft hatch and wooden ladders installed. Process was much less disruptive and cleaner than I had anticipated. The team from UK Loft Boarding were great and made swift work of the job. Took 2 days and they made sure that the rest of the house was kept as clean and dust free as possible. The loft is now safer to access with sturdy wooden ladders leading to a clean, tidy space.

23 September 2025
Unprompted review
Rated 4 out of 5 stars

Great job

Great job, really pleased with result. The truss shelves are a must made so much for storage room

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. Easy to book appointment and at my convenience. All staff were friendly and very helpful. Quality work. No mess at all.

18 September 2025
Unprompted review
Rated 5 out of 5 stars

The guy who came out first listened to…

The guy who came out first listened to what we wanted then said let me get into your loft and I will tell you what I think will work, we were guided by him. He recommended a shelf which gave extra storage and worked out perfect. We would not have thought about this as an option. Then the interaction with the company prior to the fitter arriving was really professional. Then when it came to fitting that went without a hitch!!

15 September 2025
Unprompted review
Rated 1 out of 5 stars

Wasted Time and Stress – Not Recommended

I contacted UK Loft Boarding Ltd during an emergency when the roof was leaking and roofers needed urgent access through a false ceiling. I was acting on behalf of the property owner, as the director of the company arranging the work, and I offered written authority from the homeowner.
Despite the urgency, UK Loft Boarding Ltd refused to deal with me unless the property owner contacted them directly. They referred to policies (such as “Section 17”) that were not visible anywhere on their website, which meant there was no way to know about these restrictions beforehand.
This rigid approach caused unnecessary delay and stress during an urgent repair. To make matters worse, their refusal contradicted the fact that I was acting as an individual with full authority on the homeowner’s behalf.
Thankfully, I found another company who were flexible, accommodating, and resolved the problem quickly without any of this hassle. Based on my experience, I would not recommend UK Loft Boarding Ltd, especially if you expect clear communication and support in time-sensitive situations.

15 September 2025
Unprompted review
UK Loft Boarding logo

Reply from UK Loft Boarding

Thank you for your feedback. We're very sorry to hear about the stress you faced with the leaking roof and the inconvenience our process caused during an emergency.

Upon reviewing the original inquiry, we saw that it came from Noble Peaks Cottage Management Agency Ltd. As outlined in Section 17 of our Terms & Conditions of Sale & Services, we explicitly state that we do not engage in Business-to-Business (B2B) transactions or subcontracted work. Our services are provided directly to property owners to ensure a clear and direct relationship, which is a key part of our legal compliance and customer protection policy. Our terms and conditions are at the bottom of our website.

While we understand that our policy was not a good fit for your urgent situation, our decision to ask for direct contact with the property owner was a necessary step, as also outlined in Section 18 of our terms. Our policies, which are published on our website, ensure that we have the proper consent to carry out work and protect all parties involved.

We are glad to hear that you were able to find another company to resolve the issue promptly, and we wish you and your client the best with the property repairs.

Rated 5 out of 5 stars

Quote was very accurate in terms of…

Quote was very accurate in terms of what work would be done and how it would all look.
Great communication between office on booking date in, and checked few days before to ensure install date was still ok.
Install day, work carried out efficiently and quickly, tidied up when work was finished.
Thanks for great install.

18 August 2025
Unprompted review
UK Loft Boarding logo

Reply from UK Loft Boarding

ello,

Thanks so much for the fantastic review! We're delighted to hear that you were happy with the accuracy of your quote and the final look of the work.

We pride ourselves on our clear communication and efficient, tidy installations, so it’s wonderful to know we met your expectations from start to finish.

Thank you again for choosing us!

Rated 5 out of 5 stars

What a fantastic service

What a fantastic service. From beginning to end, the visit, the quote, the booking and the transformation of the loft boarding was fabulous. So easy, no stress and so professional. Thank you so much!! The 3 payment is also great!

8 August 2025
Unprompted review
UK Loft Boarding logo

Reply from UK Loft Boarding

Thank you so much for the amazing review! We're thrilled to hear that you found our service fantastic from start to finish.

Making the entire process—from the initial visit and quote to the final installation—easy and stress-free is what we aim for, and it's wonderful to know we achieved that for you. We're also glad our payment options helped.

Enjoy your newly transformed loft!

Rated 5 out of 5 stars

Highly recommended!

Really impressed with the final product. We were originally scheduled for the end of August but they managed to fit us in nearly three weeks early due to a cancellation. The whole installation took just five hours and it's given us way more storage space than we had before. Would highly recommend!

7 August 2025
Unprompted review
Rated 5 out of 5 stars

A fantastic service

The lads arrived promptly and laid some plastic covering around the house first to ensure the carpets were kept clean. Had a chat with the fitters first in regards to what they were doing and they asked if there was any concerns, which they took on board. They got to work quickly and powered through getting most of the job done on day one, returning early day two to finish off earlier than expected. The result was fantastic, so much space, light, and a very sturdy build. Expecting a noticeable difference in the winter as the insulation was upgraded significantly. Was given some advice in regards to the felt on my roof which will be getting sorted before the cold months, and they also took their rubbish away for a small fee. Could not be happier with the result, and service, Jamie and Martin were excellent and are a credit to the company.

5 August 2025
Unprompted review
Rated 5 out of 5 stars

A super job

A super job! The guys putting in the ladder a few weeks earlier and the fitter of the boarding were professional. Knowledgable and tidied up well afterwards. Couldn’t be happier!

12 August 2025
Unprompted review

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