While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Made my order on 28/1/26 with a delivery date (earliest available online) 30/1/26.
Received a call in the morning of 29/1/26 asking if I could accept delivery same day. Agreed and was told he would be with me in 2 hours, which he was. He volunteered to help me drag the heavy bag to my wood shelter which was much appreciated.
Logs all of a good size (as described on their website) and of very good quality. Will use again!
One of my team members called up regarding a potential growth collaboration: the owner proceeded to ask my colleague "the size of his p*****" and kept insisting which was completely inappropriate. Whether this is a supposed joke or not, it's not funny
Brilliant company, very helpful delivery guy as well.
300 logs - the best quality Ive seen in years - thanks guys.
I use the stove to top the heating up at the weekends may be in the evenings and 300 logs last us the full winter. but i do use Coal cobbles as well (smockless).
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
