Loke Cykler Reviews 350

TrustScore 4.5 out of 5

4.5

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Company details

  1. Bicycle Shop

Written by the company

Velkommen til Loke Cykler – din cykelforhandler med fokus på kvalitet og god service! Vi er stolte af at tilbyde et bredt udvalg af kvalitetscykler, herunder elcykler, fra nogle af de mest anerkendte mærker på markedet, herunder Gazelle. Men det er ikke kun vores sortiment, der gør os til det oplagte valg, når det kommer til cykelkøb. Hos Loke Cykler sætter vi en ære i at tilbyde den bedste kundeservice og rådgivning, så du som kunde altid kan føle dig tryg og tilfreds med dit køb. Vores erfarne personale står altid klar til at hjælpe dig med at finde den rette cykel til dine behov og præferencer, og vores omfattende reparationsservice sikrer, at din cykel altid er i tip-top stand. Vi ved, hvor vigtigt det er at have tillid til sin cykelforhandler, og derfor har vi gjort det til vores mission at være den forhandler, du kan stole på. Hos Loke Cykler er vi passionerede omkring cykler, og vi glæder os til at dele denne passion med dig. Besøg vores butik eller shop online i dag, og oplev den gode service og kvalitetscykler, som vi er kendt for! Hos Loke Cykler møder du vores passionerede og fagudlærte personale, som brænder for cykler og elcykler. Vi har et hold af erfarne og kyndige medarbejdere, som alle deler samme interesse for cykling og ved alt om, hvad der gør en cykel eller elcykel til den bedste for dig. Vi ved, at det kan være en udfordring at vælge den rette cykel eller elcykel, der passer til dine behov og præferencer. Derfor står vores personale altid klar til at hjælpe dig med at træffe det rigtige valg. Med vores ekspertise og passion for cykler og elcykler kan du være sikker på, at du får den bedst mulige rådgivning og service, uanset om du er nybegynder eller en erfaren cykelentusiast. Vi tror på, at vores personales passion for cykler og elcykler er med til at gøre Loke Cykler til mere end bare en cykelforhandler. Vi er et sted, hvor du kan dele din interesse for cykling med vores passionerede medarbejdere og finde den cykel eller elcykel, der vil bringe dig glæde og tilfredshed i mange år fremover.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

350 reviews

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Rated 1 out of 5 stars

Poor Service and Unexpected Costs at This Bike Repair Shop

I brought my bike in to have the brakes adjusted and the rear tube replaced. They told me everything would be fixed for around 450 kroner. However, when I went to pick up my bike today, I discovered the repair actually cost 650 kroner, and the brakes still weren't working properly. On top of that, they didn’t offer me any solution.

7 August 2025
Unprompted review
Loke Cykler logo

Reply from Loke Cykler

Hi Pablo,

Thank you very much for your feedback. We’re truly sorry to hear that your experience with us did not meet your expectations. We always strive to maintain clear and transparent communication with our customers, and we regret any frustration this situation may have caused.

The final price was higher than initially estimated because we were unable to patch the tube and therefore needed to replace it. As for the brakes, we adjusted them to function as well as possible without replacing them, in an effort to avoid additional costs.

We truly appreciate your feedback and will use it to improve our service going forward. If you’d like, you’re very welcome to stop by the shop so we can have a chat and look at possible solutions together. We’d be happy to help.

Best Regards,
The Team at Loke Cykler

Rated 5 out of 5 stars

Friendly staff

Augustin and his colleagues were very friendly and accomodating. Well-stocked shop a pleasure as well.

13 August 2024
Rated 5 out of 5 stars

Friendly, kompetent bike dealership

I visited the store 3 times in the last 2 months, twice for buying a bicycle for my daughter and once for getting my own overhauled. My experience was entirely positive. The staff was very friendly and had good advice when we were choosing a bike. The overhaul was done to my complete satisfaction, i will not bring my bike anywhere else again.

16 September 2023
Unprompted review
Rated 1 out of 5 stars

Highway Robbery

To fix my bike I went to Loke Cykler and they charged me over double the price for a bike tool. The going rate for a pro bike gear 15 function multi tool is around 162kr. They sold it for 379kr! Don’t make my mistake. Do your homework. Don’t buy anything overpriced from Loke Cykler!

23 September 2019
Unprompted review
Rated 5 out of 5 stars

Friendly staff that provide great service and support

The staff at Loke were very helpful from the start.
Even when I made it clear that I was not ready to buy yet, they still took the time to answer all my questions and never pressured me to buy their products.
It felt like they were genially more concerned with helping me find what I needed rather than making a sale.

11 November 2014
Unprompted review
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