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L'olivier Assurance Reviews 

16,393
•
TrustScore 4 out of 5

4.1

Insurance company
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Rated 1 out of 5 stars

For all the English speakers. WARNING!!! DO NOT INSURE YOUR HOME WITH L'OLIVIER. This company is a scam. Even the debt collectors called them scammers!!! I had a terrible experience with them, shockin... See more

Company replied

Rated 5 out of 5 stars

even though their operator wasnt speaking english too well, instead of backing off, he went through all the process with me. we ve managed to understand each other, cracking a couple of jokes on... See more

Rated 5 out of 5 stars

I received prompt support when I took contact with them, the assistant was also very polite ! I chose this insurance to insure my very first vehicle after obtaining my driver's license because it cost... See more

Rated 5 out of 5 stars

They are absolutely the best. Their customer service is top and multilingual. Even when they don't know other languages they put a real effort to help. They hire intelligent people and it shows. Spec... See more

Company details

  1. Insurance company
  2. Car and Motor Insurance Agency
  3. Home Insurance Agency

Written by the company

L’olivier Assurance est un assureur 100 % en ligne spécialisé en auto et habitation. Notre combat ? Permettre à chaque Français d'être bien protégé, avec des garanties solides au juste prix. Notre modèle direct et sans intermédiaire nous permet de réduire nos coûts pour vous proposer des tarifs compétitifs, sans jamais compromettre votre couverture. Et ça marche : 96% de nos clients auto nous restent fidèles après un sinistre. Preuve que si nos prix sont réduits, nos exigences ne le sont pas. Un engagement salué par les experts, qui nous ont décerné le label « Meilleure Assurance Auto 2026 » (L’Institut de la Qualité / Le Figaro).

Contact info

4.1

Great

TrustScore 4 out of 5

16k reviews

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4.1

All reviews

(16,393)

7,138 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

good and quick information

good and quick information, staff professionnal and kind, contract fastly delivered once they have received required documents from me
And also good prices

2 May 2023
Unprompted review
Rated 5 out of 5 stars

The listening

The listening
Answering at phone in a very quick time
Knowledges about insurance

19 April 2023
Unprompted review
Rated 5 out of 5 stars

Great company

Good price, very easy to access all my documents in need via website. Everything went well from the first minutes to the finish. I recommend them.

24 January 2023
Unprompted review
Rated 5 out of 5 stars

swift and simple

The account management page is simple, hence very efficient.
Actions are taken swiftly and subscribing has never been easier.

22 December 2022
Unprompted review
Rated 1 out of 5 stars

Terrible customer service with car insurance

A terrible car insurance with regards to pricing / quality of service.
Different persons on the phone everytime you call and no follow up behind.
Do not contract with this company. I changed from direct assurance to their service and it was most definitely a bad move!

31 August 2022
Unprompted review
L'olivier Assurance logo

Reply from L'olivier Assurance

Good morning Alison,
Our services do not comply with your expectations and we sincerely apologize. Our prices take into consideration your profile, your guarantee as well as the elements declared on your contract.
However, because it is an online insurance program, it is unfortunately impossible to have a dedicated advisor.
I am at your disposal on Facebook to answer your questions.
Alexandre, L'olivier Assurance.

Rated 4 out of 5 stars

Best prices, so far so good!

I do recommend this insurance company, particularly for those who do not have been previously insured, they do propose the most reasonable prices on the market. I have been satisfied so far (I have already renewed my contract). You may get fifty euro discount with the promo code LOA-VKMM53.

11 August 2022
Unprompted review

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