The Civilised Car Company Ltd Reviews 

98
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

I never personally booked with Civilised Car Hire — I simply paid the invoice for a photographer I hired. Yet when their vehicle picked up a PCN in the City of London, I’ve been left holding the... See more

Rated 5 out of 5 stars

Best car rental business in London for both work and pleasure. Civilised make the booking experience a breeze - so refreshing to actually speak to a person rather than have to fill in an automated for... See more

Rated 5 out of 5 stars

Civilised are second to none with amazing customer service, great drivers and an impeccable fleet of vehicles. I can always rely on them to deliver above and beyond the call of duty, 24/7 .….and i... See more

Rated 5 out of 5 stars

Wow! What a lovely change to come across a hire company that actually cares about their customers! Excellent, friendly, helpful, professional and extremely easy to deal with. I couldn't recommend... See more

Company details

  1. Car rental company
  2. Bus and coach company
  3. Car rental service

Information provided by various external sources

The Civilised Car Hire Company provide personal and flexible transport solutions at competitive rates. We provide short and long term car hire, leasing-to-order, 4x4's, luxury cars of all makes, supercars, people carriers, vans, VIP services, chauffeur services, driver's by the hour/day/week and secure car storage in Central London. Being an established brand within the media, we are able to find specialist vehicles for all media requirements. We've also got the biggest selection of premium Splitter Vans in Europe. Call us for a quote now on 0207 738 7788 or email operations@londoncarhire.com# "Civilised Car Hire: Big enough to handle it, small enough to care".


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

98 reviews

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4.3

All reviews

(98)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

The Civilised Car Company are

The Civilised Car Company are, without a shadow of a doubt, THE best company to go to for all transport, however specialized your needs may be. Exceptional customer care, professional service and beautiful fleet. Everyone at Civilised understands the challenges clients face and each and every member of their team goes above and beyond the call of duty to ensure smooth and professional service is delivered. Whatever I am doing I know Civilised will have a solution for me.
Simply put, you only need one phone number for any transport appointment, Civilised.

7 June 2018
Unprompted review
Rated 5 out of 5 stars

I have used Civilised many times for my…

I have used Civilised many times for my high profile Act's purely because they have the best vehicles on the market and will always go the extra mile to accommodate my requirements - especially at short notice! I will continue to use these guys and my Clients now expect and deserve the best!

7 June 2018
Unprompted review
Rated 5 out of 5 stars

Civilised are the best

Civilised are the best and that's why I don't use anyone else. Their vehicles are great - by far the most superior of their kind. There's no tricky booking system - you just call them directly and it's like speaking friends. They make my life easy - and that's why I love them!

7 June 2018
Unprompted review
Rated 5 out of 5 stars

highly recommended!!

Been using civilised for years and they have never let me down. In fact they have got me out of some very sticky situations. I totally recommend them 100%

7 June 2018
Unprompted review
Rated 5 out of 5 stars

As director of a crew company who…

As director of a crew company who provide runners and ground Transport for many London gigs to have a reliable hire company is essential. Everyone at Civilised is amazing,, without them we would not be where we are . As a company we refuse to use any other hire company, when driving bands you need to know you are getting the best vehicle which is fully serviced . It’s also great to know that if you do have problems that they are sorted flawlessly without the client being affected in any way . The past 15 years of business have been great and I look forward to many many more .

7 June 2018
Unprompted review
Rated 5 out of 5 stars

Another great hire from Civilised...

Another great hire from Civilised....

This year marks a decade that I've been using their services! The only company I trust for my touring needs and also for the fun weekend cars. They have great secure car storage fascilities too. I store a very beloved car with them whenever I'm out of town, and I'm comforted to know she's safe and cared for.

I also LOVE the fact they are making a conscientious move away from Diesel vehicles and have added some cool Electric and Hybrid vehicles to their fleet. Big 👍 from me! Respect for any company trying to be more green, and also I just love Electric cars.. Anyone who's ever driven a Model S P100D will understand what I'm talking bout 😉

7 June 2018
Unprompted review
Rated 5 out of 5 stars

Best in the business!

Civilised are second to none with amazing customer service, great drivers and an impeccable fleet of vehicles. I can always rely on them to deliver above and beyond the call of duty, 24/7 .….and in the last-minute, highly demanding, budget-crunching world of production, that’s pretty hard to beat!

Zoe Wassall
Director
Great Northern Locations Ltd

7 June 2018
Unprompted review
Rated 5 out of 5 stars

great vans, great cars, great team!

I hire splitter Vans from Civilised. They’re my go-to company now. Purpose built and well maintained. Classy 9 seaters in a few different configurations. Nobody is making them and hiring them out at this standard.

They’re also a lovely team to deal with as well. Always looking after me on those last minute bookings!

7 June 2018
Unprompted review
Rated 5 out of 5 stars

Best car & van rental business in London!

Best car rental business in London for both work and pleasure. Civilised make the booking experience a breeze - so refreshing to actually speak to a person rather than have to fill in an automated form online. Plus they have beautiful motor green offices where you can sit and wait for your car in comfort! X

7 June 2018
Unprompted review
Rated 5 out of 5 stars

Great Company

Been using Civilised for years touring Uk and Europe- very reliable. Great vans and always great people to deal with. Thoroughly recommend..

7 June 2018
Unprompted review
Rated 5 out of 5 stars

Made me famous, top banana firm

Myself,family & friends have been using Civilised since 2003. We have always been happy with the quality service they offer.
The staff have been happy to stay late to meet our needs in the past which has always been so helpful to us.
I would highly recommend this car hire company. Toby,Vek,Diane & the rest of the office staff and garage staff are great people

6 June 2018
Unprompted review
Rated 5 out of 5 stars

My first call for vehicle hire

My first call for vehicle hire. Had a very busy and changing tour schedule with Kamasi Washington and needed vehicles & drivers last minute. Vek and the team went above and beyond to stay within budget and deliver a service I’ve come to rely on over the years as I’ve come up through the ranks as a tour manager.

6 June 2018
Unprompted review
Rated 5 out of 5 stars

Their competitors don't come close.

I've been using Civilised for the past 5 years for business purposes, and in that period not once have I been let down.

No request is too big, the staff are always super helpful, and I can tell there's a real sense of belonging in their working DNA.

A truly great company.

1 June 2018
Unprompted review
Rated 5 out of 5 stars

Was referred to Civilised by a friend…

Was referred to Civilised by a friend and the experience was literally best in class. My representative listened to my requirements and took a proactive & consultative approach that best suited my needs rather than the corporate bottom line. A very straight forward no nonsense process and beats going into any dealership environment! Net result- got a much better vehicle than I anticipated and within my initial budget

11 May 2018
Unprompted review
Rated 5 out of 5 stars

Civilised were the perfect rental experience

I had an ideal experience renting a car from Civilised. The team were flexible, friendly and very responsive at every stage of the rental process. The car itself was immaculate and an absolute dream to drive for a long weekend away in the country. The 'paperwork' was all sorted prior to the rental so when they delivered the car direct to my door, I just jumped in and drove off.

A friendly and flexible company - I would definitely recommend them to anyone looking to rent a car in London.

9 May 2018
Unprompted review

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