London Lawn Turf Reviews 

I had an excellent experience today with London Turf Company and felt compelled to leave a review. From start to finish, the service was outstanding, and I was particularly impressed by the level of care I received.
I was served by Alex, who was incredibly personable and genuinely attentive throughout my visit. His customer service was exemplary—he took the time to understand exactly what I needed, offered helpful advice, and made sure I was confident in my purchase. It’s rare to come across someone who shows such authentic care for customers, and it really made a difference to my experience.
The turf itself is of extremely high quality, and I was pleased to find it at a very reasonable price. It’s clear that this company takes pride in both their products and their service.
Overall, I couldn’t be happier with my visit. I would absolutely recommend London Turf Company to anyone looking for top-quality turf combined with truly excellent customer service.

Great delivery with minimal fuss. Ordered topsoil and the quality is great - very low stone/clay. Great prices. Highly recommended.

Easy online order and very helpful staff at collection. Turf is top quality and healthy

Great company to deal with. Delivery driver really polite and helpful. An absolute legend.

i have been in the garden business for many years, i get my turf from various places , depending on customers budget , on this occasion i got the medallion, first pallet a bit dodgy second pallet good , 145 rolls at £850. there was 12 unusable ones , this happens there can’t check every one understand , needed replacement same day phoned office to there couldn’t find manager, drove there found him no problem, explained situation, not my problem speak to head office, your have to buy new , ok , spoke to head office , no reply since , all this for 12 rolls, never again

Very professional service
Good product

Easy to order, Quality of turf great, fast delivery and very helpful staff

Easy to order on line at a good price.
Turf was ready for collection.
Good quality turf.

Delivered on time to the minute.
Very efficient service.

Great service, got texts when it was on route and a delivery time.
Great company

Excellent! Very quick and professional.

Really helpful on collection. Highly recommended

Great turf and very helpful service!

They are now harassing me to remove my comments!

Fabulous rich Flower and Beds topsoil, ready for collection when requested.

Didn't get delivery on day we asked. They arrived next day but went off before we could answer door. We didn't expect them to arrive 9am Saturday when they were supposed to arrive Friday. Courier was swearing and saying "can't be bothered with this" as we tried calling out window. As far as I'm aware they are supposed to just drop it off in the garden which he could have done easily. Lazy service and that turf will be too old now. Trying to get refund now but I imagine that will be difficult.

It was easy to order our turf online and arrange for delivery a few days later. Communication on the day of the delivery was excellent. The delivery driver was fantastic: friendly and helpful.

We have had an incredibly positive experience with the London Lawn Turf Company. We are selling our house and our estate agents suggested laying turf on a part of the garden (about 6m x 12m) that was a bit of a wasteground. So we wanted turf to be laid in a hurry. They came out to do a site visit a few days after I called, and did the job itself over two days the following week. It was quite a big job, involving breaking up the concrete base of a former greenhouse and removing a lot of garden debris. But the guys worked hard and were cheerful and pleasant throughout. And the result is a real transformation: I will post a photo in a couple of weeks' time which will give a fairer impression. Communication with the office was also excellent, and the skip for waste was removed first thing on the day after the work finished. Overall, I would thoroughly recommend this company.

Great service, great delivery, all round nice experience. Ordered a load of top soil and had delivered onto property.