London Medical Laboratory Reviews 

3,273
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I had a very positive experience with London Medical Laboratory. The customer service was great, and the service was quick and efficient. I also really appreciated that the test results came with a do... See more

Rated 5 out of 5 stars

Such a convenient and easy-to-use kit! The instructions were simple to follow, and collecting the sample was quick and painless. I loved that everything was provided, including the return packaging, s... See more

Rated 5 out of 5 stars

A real find! The staff are marvelous -- professional, knowledgeable and very amiable. Got our FitToFly Covid certificates quickly. Our brief wait allowed us to do some shopping through the pharmacy... See more

Company replied

Rated 5 out of 5 stars

Quick. Both to deliver test and then quick to produce results. I entered a landline number to which they sent an access code for the results. This didn't work but they resolved the problem and sent... See more

Company replied

Company details

  1. Medical Laboratory
  2. Blood testing service
  3. Diagnostic centre

Written by the company

London Medical Laboratory is an independent clinical testing specialist and provider of pathology diagnostics services. They offer comprehensive COVID-19 PCR testing, clinical biochemistry, immunology, haematology, sexual health screening and molecular biology.


Contact info

4.1

Great

TrustScore 4 out of 5

3k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(3,273)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

London Medical Lab makes blood testing…

London Medical Lab makes blood testing simple, quick, and super convenient. The best part? You can do it yourself from the comfort of your home!

They’re very helpful and provide all instructions and postal bag + tag.

I definitely recommend! :)

20 January 2025
Unprompted review
Rated 5 out of 5 stars

Fast, Fuss-Free Home Health Testing: My London Medical Laboratory Experience

I recently ordered a general health test kit from London Medical Laboratory and couldn't be more pleased with the entire experience. From the moment I placed my order, the level of professionalism was evident. The test kit arrived promptly and was packaged securely with clear, detailed instructions on how to collect my sample at home.

The kit contained everything I needed, and the instructions made the self-collection process straightforward and simple to understand. The packaging for returning my sample was secure and pre-paid, making it convenient to send back to the laboratory.

What really impressed me was their turnaround time. They promised results within 48 hours after receiving my sample, and they delivered exactly as stated. I received my comprehensive test results through their secure online portal, which was easy to navigate and understand. The results confirmed what I had suspected about my health status, which was reassuring.

The detailed report was well-organized and included clear explanations of each marker tested. I particularly appreciated how they highlighted any values that needed attention and provided context for the readings.

Would I recommend London Medical Laboratory? Absolutely. Their combination of efficiency, professionalism, and quick turnaround time makes them stand out in the field of diagnostic testing. If you're looking for a reliable and professional home testing service in London, this is definitely the company to choose. The whole experience was smooth and hassle-free from start to finish.

Five stars well deserved!​​​​​​​​​​​​​​​​

14 January 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased

Did the general health home blood test kit and loved how easy and quick it was. Got my result back very quickly. Thank you

16 January 2025
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ really pleased

⭐⭐⭐⭐⭐

I recently ordered a male hormone blood test kit from London Medical Laboratory, and the experience was excellent from start to finish. The ordering process was straightforward, and the kit arrived quickly with clear instructions. Taking the sample at home was simple and painless thanks to their well-designed kit.
I also appreciated the speed of results, I got them within a couple of days! The report was detailed yet easy to understand, and it provided valuable insights into my hormone levels.
The customer service team was incredibly helpful, answering my questions promptly and professionally. Overall, I’m very impressed with the convenience, reliability, and service offered by London Medical Laboratory. Highly recommend them for anyone looking for accurate and hassle-free health testing!

1 January 2025
Unprompted review
Rated 5 out of 5 stars

Easy

Fast, easy, professìonal, accurate and informative. 24 hours safe digitale results, with doctor review. Highly recommended!

8 January 2025
Unprompted review
Rated 5 out of 5 stars

Such a great service from here

Such a great service from here. Ordered the test kit which came the next day, really easy to use, a great range of different tests available & my results came the next day! Super quick & easy service. Would definitely recommend

7 January 2025
Unprompted review
Rated 4 out of 5 stars

I recently used London Medical…

I recently used London Medical Laboratory for hormone testing and was highly satisfied with the service and the quality of the results. The staff were professional, and the process itself was seamless.

While the website states that results are typically delivered within one to two days, in my case, it took five days, which was a bit longer than expected. However, once I received the results, I was impressed by the clarity and detail of the doctor’s report. All the hormones were thoroughly explained in a way that was easy to understand, which gave me great confidence in the accuracy and expertise of the laboratory.

Despite the slight delay, I am very happy with my experience overall and would recommend London Medical Laboratory for anyone seeking comprehensive and reliable testing services.

7 January 2025
Unprompted review
Rated 5 out of 5 stars

Very fast services

Very fast services, professional and stress free at home and inlab medical testing. I made my research on many labs and this one offers the best quality and best price.

4 January 2025
Unprompted review
Rated 5 out of 5 stars

Really pleasant experience

Really pleasant experience. Was quick and professional. I felt in really good hands.
I’ve been giving blood samples before at GP and definitely by far better experience giving blood sample at London Medical Laboratory 5 star.

22 November 2024
Unprompted review
Rated 5 out of 5 stars

A smooth, efficient painless experience.

Perfectly smooth, efficient painless experience. Located in sleepy Stoneleigh, a suburban village in the Epsom and Ewell borough, Surrey, England. Approx 11 miles (18 km) from central London, the train station is a short walk from the lab in Zone 5. The lab inspires confidence and the service is professional. The turnaround for a result is very quick, the results are posted online securely.

4 November 2024
Unprompted review
Rated 1 out of 5 stars

Impossible blood test - avoid

Instructions are to FILL X2 tubes with blood. This is impossible to achieve from a finger tip prick, that is why NHS use a needle extracted blood sample.
Waste of money as impossible to achieve.

29 October 2024
Unprompted review
Rated 5 out of 5 stars

Joshua was great today

Joshua was great today, he was polite, empathic, approachable and efficient. He communicated and explained everything well. Even recommended a great coffee place which is always a plus!
Would defo recommend!

25 October 2024
Unprompted review

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