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See what reviewers are saying

Rated 5 out of 5 stars

Rachele our product manager has been so helpful throughout the entire process. From picking the merchandise to the design process, everything was handled professionally and in a timely manner. Looper... See more

Rated 4 out of 5 stars

They were fast and worked with us to push the deadline. They did everything they could to stretch the timeline without putting us into rush fees/production. Areas of improvement: 1) the final pr... See more

Rated 5 out of 5 stars

The whole experience was great! We worked with Lewis and he was super helpful. We needed promotional material for a large event (bottles, tote bags and towels). Lewis showed us several options and ma... See more

Rated 5 out of 5 stars

Our company made branded thermo mugs for an event with Loopper, black & steel and we engraved the logo in metal. We placed them as give-aways and Christmas gift (all in one) at the closing of the even... See more

Company details

  1. E - Commerce Agency
  2. Promotional items

Written by the company

Loopper is based in the heart of Amsterdam, the Netherlands, and with over 20 years of experience behind us, we have proudly served more than 10,000 companies across 10 European countries. Our dynamic team of 40+ young professionals from 9 different nationalities is constantly innovating to bring fresh ideas to the table, ensuring top-tier service for businesses of all sizes. At Loopper, we offer over 8,000 customisable promotional products, ranging from water bottles and notebooks to clothing and tech gadgets, perfect for any type of event. Whether you’re organising corporate events, trade shows, or giveaways, we have the ideal product to match your needs. Plus, with our fast delivery options, you can count on us to meet tight deadlines with ease. These items play a key role in strengthening your brand’s presence, helping to turn initial interest into lasting customer relationships. Our collection also includes sustainable products made from eco-friendly materials such as milk cartons, rPET, and ocean plastic, allowing you to promote your brand responsibly. Whether you're a small business or a large enterprise, Loopper has the perfect solution for your branding needs. Explore our full range of products today and let us help you create the ultimate brand recognition! Start your order now at Loopper. We're here to help make your event a success, quickly and efficiently!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

897 reviews

5-star
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1-star

Replied to 70% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Fantastic experience with Looper

Fantastic experience with Looper. I took my time to order. Their communication was amazing along with their proofs and adjustments when i had the wrong colour code. All in all an easy process with a speedy turn around time on delivery.

4 July 2025
Unprompted review
Rated 5 out of 5 stars

Great products, quality and communication

We were really happy with the smooth and clear communication throughout the process, as well as the fast turnaround and delivery time. We truly appreciated how you actively thought along with us to find the best options – that made a big difference. The layout approval system was also very efficient, allowing us to move quickly and keep things on track. Everything was delivered right on time and the quality met our expectations perfectly. All in all, a very positive experience.

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Loopper always provide a timely…

Loopper always provide a timely service, with quick responses to any queries, proofs provided and amended quickly and delivery usually within the suggested date. I would suggest Loopper to anyone looking for a European supplier.

19 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Very fast delivery, good communication, nice product with company logo
👍👍

20 March 2025
Unprompted review
Rated 5 out of 5 stars

Quality Produce. Responsive Team. Engaging Experience. 10/10

From the beginning of my initial inquiry, to sending samples in advance, on to the ordering process, we could not be more pleased with Loopper (and Alessio in particular). The response time was incredibly quick, and the end result was an amazingly memorable personalized product that was given for a customer event. I would 100% recommend Loopper for any promotional item needs. Thanks Alessio!

31 January 2025
Unprompted review
Rated 5 out of 5 stars

The design process was easy

The design process was easy, and the Loopper designer was excellent and very helpful. The desiger made the changes that I needed and communicated them very well. Loopper has an excellent range of products; I would recommend them and use them again.

22 January 2025
Unprompted review
Rated 5 out of 5 stars

Simplicity and excellence

Simple to design online and if there were issues, they were so helpful on the phone. Nothing was too much trouble. I even changed the design half way throuh... no trouble. The product was excellent when it arrived. looked good and sustainable! Very speedy!

27 November 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service and excellent quality!

The whole experience was great! We worked with Lewis and he was super helpful. We needed promotional material for a large event (bottles, tote bags and towels). Lewis showed us several options and made as many changes as necessary until our products were perfect and just like we needed them. He also made sure that our products were delivered on time.
The final product was amazing and everything had really high quality.

21 October 2024
Unprompted review
Rated 4 out of 5 stars

A shift from Disappointing Experience with Loopper.com to great Experience

A Turnaround Experience with Loopper.com, Thanks to Geoffrey

After initially having a disappointing experience with Loopper.com, I am pleased to say that the issue was promptly and professionally rectified by their team, specifically Geoffrey.

While our initial project faced challenges, Geoffrey personally stepped in to address the matter. He demonstrated exceptional accountability and a genuine commitment to making things right. Not only did he ensure that our refund was processed without any hiccups, but he also went above and beyond by providing additional support and solutions to mitigate the impact of the missed deadline.

Geoffrey’s proactive approach, clear communication, and sincere efforts have completely changed our perception of the company. Mistakes happen, but the true measure of a business lies in how they handle them. Thanks to Geoffrey’s intervention, we feel confident that Loopper.com values its clients and strives for excellence.

If you’re working with Loopper.com, I highly recommend reaching out to Geoffrey if any challenges arise. His dedication to customer satisfaction is remarkable. What started as a frustrating experience has turned into a positive one, and we are grateful for the resolution.

22 November 2024
Unprompted review
Loopper logo

Reply from Loopper

Dear Samra,

We are deeply sorry to read about your dissatisfaction with your experience at Loopper. Upon investigating the situation further, we found that the delay was caused by an issue with the QR code design that was to be printed on your products. Unfortunately, the QR code provided was not readable, which necessitated a redesign to ensure the final products were functional. This redesign caused a significant delay in production, for which we sincerely apologize.

We take our clients' deadlines extremely seriously and always strive to meet them. In this case, delivering on time would have resulted in defective products, which was not an option for us. While we cannot undo the inconvenience caused, we did everything within our power to rectify the situation by offering the products free of charge to express our apologies.

If you decide to trust us again in the future, we promise to thoroughly check every step of the process to ensure your expectations are not only met but exceeded. Your feedback is invaluable to us, and we will use this experience to improve our service.

Thank you for sharing your thoughts, and we hope to regain your trust in the future.
The Loopper Team

Rated 5 out of 5 stars

Good experience

Good product range, website easy to use. The quality is very good and corresponds to the description. Good customer service on the phone.

6 November 2024
Unprompted review

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