loopsbeauty.com Reviews 4

I was so eager to order from LOOPS and use my TYB coins! During Black Friday, the free-shipping message on TYB made it seem like there was a special no-minimum free shipping deal. Other members even mentioned their orders shipped for free.

As a Canadian customer, when I checked out, the shipping cost to Canada was way too high, and there was no clear sign that the “free shipping” wouldn’t actually apply. Customer service later explained that there wasn’t a validated no-minimum free shipping promotion for Canadian shoppers and that they couldn’t offer any shipping credit or code.

In the end, I didn’t place my order. It’s really frustrating to invest time and effort into earning points and then get excited about a promo that turns out not to be accessible or clearly explained for Canadian customers.

I hope LOOPS and TYB will make future promotions much clearer and more transparent, especially for shoppers outside the U.S.

I love using these throughout the day whenever needed! I usually throw them on while I am getting ready to leave the house. They take away all the puffiness from under neath my eye and the patches come soaked in serum. I rub the extra serum into my eyelids. The patches stay in place for 10 minutes.

Honestly, they are so slow at posting. I purchased my items nearly three weeks ago and still the items have not been sent. Instead I received an email with some hog wash “our warehouse is busy at this time” meanwhile other customers have bought and received their items. I’m not sure whether or not it is because I’m in England and they simply put their American audience before any other country or not. Regardless, it’s all very frustrating when they are expensive, postage is expensive and customs is also expensive. Bad show.

Worst experience ever. Does not ship. Deletes instagram comments citing this. Cannot even communicate for refund. Won't answer emails at the help email. I put in a paypal claim but this company is HUGE SCAM and is certainly wiping that info from social media and probably paying to suppress it elsewhere. ABSOLUTELY DO NOT PURCHASE