L'Oréal Reviews 585

I have used the L'Oréal volumising conditioner in the past, it was a cream, it's been changed to a gel and it's absolutely awful, no benefits from new formula no longer use this product.

What a fantastic product I can't believe how fabulous my hair is after using there new hair range my hair looks so healthy and strong and it feels amazing I absolutely love this product ❤️ I recommend it to anyone.

Always used preference just been snd bought 2 for £16 in boot states light ash blond ???
That is a joke not a funny one my hair was blond wanted it a bit lighter to match my white roots
Well now I have light brown hair
It’s now the messiest colour I’ve ever used dripped all over my bathroom floor
On top of that got a bright red rash all around my forehead and neck
taking it back to boots tomorrow
Don’t buy ,,

The new colour protect formula which just changed overnight is disgusting. The smell makes me feel so sick. Why change the smell??? And the price has at least doubled. I won’t be buying this anymore. Just awful.

I purchased a L'Oréal hair colour. Unfortunately no instructions in the box or on outside package. I emailed L'Oréal to ask for allergy test details and instructions for use thinking they would email these by return. They did not. They stated I would have to return product to store of purchase fo
r refund. I explained that being older and having mobility problems this was difficult for me but they weren't interested no instructions ever emailed to me. Just seen their so called diversity advertisement on ITV this evening where they pretend to be inclusive- what a joke. Disgusting and disgraceful

Love your casting hair colour use it all the time

Unfortunately they are using a known reviewer/sales assistant on TT who is obnoxious and rude to customers who have bought the product from her and have not agreed with said rep. Every review that she is paid for is the same response - positive and buy - she, I am afraid cannot be trusted and the response, should you complain or have a different opinion, once item is purchased, you get a post directed at you, with foul language and berating. The Marketing Dept require to look at this, for their customers they wish to keep. This person is classless and obnoxious, she really requires to be removed from this account - I will not be purchasing anything until she is removed.

#LorealGroup unfortunately my experience with L’Oréal hasn’t been the best, I did a test on my skin and there was seeming to be no reaction. After use of the L'Oréal Paris product my neck came up with a rash and my face got burnt but the product. I contacted them and they are now denying to take responsibility for what has happened.
Im very disappointed that they are allowing products to be used/sold with this kind of reaction, no reaction in my hair but only neck and chest and face! Very disappointing to see what I thought was a reputable brand not taking responsibility for their own products.

I’ve been in paid and discomfort and still only I’m sorry but we regret to inform you we are unable to do anything about it.

Can’t post photos

Being such a big company you would think that if you put a complaint to them you would have had someone contact you by now 3 times I have contacted them, and it has now been over 2 months. For such a big company your service is disgraceful and l am really thinking about no longer purchasing any of your products. Everything l buy for hair, moisturisers, makeup l did purchase from you but I will be doing a bit of research to find another company that will actually give you some sort of service. Appalling customer service you have just lost a customer. 😡

Marketing a protien treatment for damaged hair as a “conditioner” or “shampoo” is extremely shameful. Many girls have their hair ruined permanently from the elvital glycolic gloss. My perfectly healthy virgin hair became stretchy and broke off so easily after using just the conditioner. Its been two months and my curl pattern is gone, and my hair sheds insane amounts. I can barely look at it anymore. BE BETTER and write that this is A TREATMENT FOR BLEACHED, DAMAGED HAIR ON THE PACKAGING. This brand is horrible i swear to God.

I have been using the same permanent blonde colour for over 15 yrs. This colour has changed ( Pearl blonde) it now turns my hair yellow. Why did you change it? Don't try & tell me you haven't because everyone else says the same as me. No I'm not going to send you a before & after picture. Just tell me why you changed the ingredients

recently went to the store. the staff was far from being nice to us

I dyed my hair with L'Oréal hair dye yesterday. It was red dye. My hair is bright orange at the roots and dark orange in the lengths. Not a nice auburn, just a gross bright orange that is completely out of my season. A lot of hair fall and I'm gonna have to dye it again shortly to get the right colour. Extremely disappointing, irreversible damage to my hair for nothing.

Hair colours !! should be forbidden to sell and probably even be allowed to sue them for a comolete lie! I understand every hair is different but to end up black from buying a 6 level hair colour , and even being 6 level and lighter before dying is unacceptable !! I don't know where else to write this so that many people can see it, but they are not just bad, their products are literally braking the law for false advertisements...never ever buy them!

Ordered aftershave and was told I would be given 4 free samples of other products. Got the aftershave but no samples. Will never use this company again.

Bought 5.3 golden brown similar to what I already had. Followed the instructions left it in for 25 minutes and ended up with very dark brown hair. Now have to visit a hairdresser to rectify..absolutely fuming! Stay
away from Loreal products absolutely shocking and shite!

Did not cover my slightly grey roots. Very disappointed.

I used to love the Age Perfect 9.13 Light Ivory Blonde, now I can't buy it. Put your trust in hair products, then they leave you with a real problem of having to find something to blend. Why stop supplying it worked so well? Still supplied to USA, just not the UK.

I’ve used the l’real excellence cream for years but have recently noticed a reduction in the amount of solution in some packages. (I usually only do my root area). This morning, there wasn’t even enough to cover the roots. So disappointing. I would advise others to check the amount of solution and have a back up should you run out! In future, I will buy a product that can consistently provide enough solution to do the job it’s supposed to do.

The new formula Loreal preference 9.13 is terrible, too light in colour, looks ginger and made my scalp burn.
Bring back the old formula…