My experience with this casino site has been more than excellent. While playing games of my own choice and always having plenty of promotional offers to choose from. I had an amazing customer service... See more
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Review summary
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I saw all these reviews and thought it was bots or something, but genuinely Ang the advisor I spoke to went above and beyond solving a really frustrating issue with a large withdrawal. Great job Ang a... See more
Company replied
I would like to express my sincere gratitude to Ang for the exceptional customer service! I accidentally subscribed to an automatic lottery renewal and was quite worried(my member ID 3551350). Ang res... See more
Company replied
Hi this site is fantastic and have the best customer service agents especially Adam he has been fantastic and answered all my questions fab games loads of free spins thank you lotto go
Company replied
Company details
- #30 of 35 best companies in Lottery vendor
- #4 of 30 best companies in Casino
- #30 of 51 best companies in Gambling Service
- #9 of 10 best companies in Lottery shop
- #9 of 42 best companies in Online Casino or Bookmaker
- #43 of 46 best companies in Online Lottery Ticket Vendor
Written by the company
As most lotteries require for you to be a resident of the country in which they’re drawn, many of the world’s biggest jackpot amounts – including those famous US rollovers - have been out of reach until now! At LottoGo, you’ll get the opportunity to win huge cash prize amounts from wherever you are – whether that’s from the comfort of your own couch, or on the move with our mobile app.
Join our community of 3 million members!
Written by the company
- LOTTOGO CASINO
- LottoGo.com brings you a wide range of online casino games, including over 3,000 slots, live tables, and instant-win options from trusted providers. Whether you enjoy classic favourites or the latest releases, you can explore hundreds of games in a safe and responsible environment.
- LOTTERY
- We also offer access to some of the world’s most recognised lottery draws, giving players the opportunity to take part in games from the US and Europe - all from one secure platform.
- LOTTOGO BINGO
- We’ve got lots of different types of bingo available, each with different numbers of balls called, speeds, and ways to win! With no faff of paper tickets, the option to play in multiple bingo rooms at once and games running up to 24 hours a day!
New customer? Claim your first LottoGo bonus!
Join over 3 million other members
Contact info
United Kingdom
- support@lottogo.com
- www.lottogo.com
4.3
Excellent
20k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ang was a very good Custer service…
Ang was a very good Custer service provider
19 May 2026
Unprompted review
Reply from LottoGo.com
Hello,
We’re grateful for your feedback! We’re grateful to hear LottoGo is working well for you.
Kind regards,
The LottoGo team.
Great site easy to navigate and great…
Great site easy to navigate and great customer service especially sam 👍
19 May 2026
Unprompted review
Reply from LottoGo.com
Greetings,
Thank you for the amazing feedback! Your satisfaction with LottoGo is truly appreciated.
Yours sincerely,
The LottoGo team.
Adam was very helpful with my query…
Adam was very helpful with my query dealt with it very quickly
19 May 2026
Unprompted review
Reply from LottoGo.com
Greetings,
Thank you for the amazing feedback! Your satisfaction with LottoGo is truly appreciated.
Yours sincerely,
The LottoGo team.
Sam is always amazing when I need help
Sam is always amazing when I need help, these guys pay within a few hours and I have won a lot of money over the years! Love them!
19 May 2026
Unprompted review
Reply from LottoGo.com
Hi there,
Your kind words mean a lot to us! It's fantastic to hear that LottoGo is meeting your expectations.
With appreciation,
The LottoGo team.
Very helpful customer service and an…
Very helpful customer service and an amazing casino . 10/10
19 May 2026
Unprompted review
Reply from LottoGo.com
Hi there,
We truly appreciate your review! Your satisfaction with LottoGo is truly appreciated.
Best wishes,
The LottoGo team.
Reply from LottoGo.com
Hi there,
We truly appreciate your review! Your satisfaction with LottoGo is truly appreciated.
Best wishes,
The LottoGo team.
Can't be more than happy to chat Alan…
Can't be more than happy to chat Alan ome of the best from chat thank you i appreciate the time you sorted my query very happy
19 May 2026
Unprompted review
Reply from LottoGo.com
Hi there,
We truly appreciate your review! Your satisfaction with LottoGo is truly appreciated.
Best wishes,
The LottoGo team.
alan was amazing
19 May 2026
Unprompted review
Reply from LottoGo.com
Good day,
We’re grateful for your feedback! We’re grateful to hear LottoGo is working well for you.
Warm regards,
The LottoGo team.
Brilliant customer service Cody was a…
Brilliant customer service Cody was a great help very quick and professional. Whether via email or live chat they never take more than 10 minutes to reply
19 May 2026
Unprompted review
Reply from LottoGo.com
Good day,
We’re grateful for your feedback! We’re grateful to hear LottoGo is working well for you.
Warm regards,
The LottoGo team.
Reply from LottoGo.com
Hi there,
Your kind words mean a lot to us! It's fantastic to hear that LottoGo is meeting your expectations.
With appreciation,
The LottoGo team.
My account has been closed after being…
My account has been closed after being told that i am going to receive a 50 pound bonus so i can spin on some games for the hassle, but instead they do this, first the withdrawal taking billions of years to be recieved and now this, very unfortunate Lottogo 😑
16 January 2026
Reply from LottoGo.com
Hi there,
Thank you for sharing your feedback. I’m sorry to hear about the frustration you’ve described.
As we can’t discuss any account‑specific details on a public platform, we’ll reach out to you shortly by email so we can look into this directly and provide the right support.
Thank you for bringing this to our attention — we’ll do our best to resolve this with you.
Warm regards
Angela
LottoGo.com
Dealt with by Sam… excellent service…
Dealt with by Sam… excellent service wonderful to deal with x
18 May 2026
Unprompted review
Reply from LottoGo.com
Good day,
Your kind words mean a lot to us! We're delighted that you're finding value in your time with LottoGo.
Sincerely,
The LottoGo team.
Cody was great
18 May 2026
Unprompted review
Reply from LottoGo.com
Hi there,
Your kind words mean a lot to us! It's fantastic to hear that LottoGo is meeting your expectations.
With appreciation,
The LottoGo team.
Very good site and adviser
Very good site and adviser and Alan very good advior
18 May 2026
Unprompted review
Reply from LottoGo.com
Hi there,
Your kind words mean a lot to us! It's fantastic to hear that LottoGo is meeting your expectations.
With appreciation,
The LottoGo team.
Awesome customer service
I played seven of the games they run speedily load properly and when I've had an issue it's been dealt with quickly and the customer service agent Alan then discussed the issue, gave me options and I've i left with a satisfactory result
18 May 2026
Unprompted review
Reply from LottoGo.com
Hi there,
Thanks for taking the time to share your experience! We're so glad to hear you're enjoying LottoGo.
Sincerely,
The LottoGo team.
cody helped me with everything i needed…
cody helped me with everything i needed today great service at lottogo casino
18 May 2026
Unprompted review
Reply from LottoGo.com
Hi there,
Thanks for taking the time to share your experience! We're so glad to hear you're enjoying LottoGo.
Sincerely,
The LottoGo team.
Great customer service nothing too much…
Great customer service nothing too much trouble
18 May 2026
Unprompted review
Reply from LottoGo.com
Hi there,
Thanks for taking the time to share your experience! We're so glad to hear you're enjoying LottoGo.
Sincerely,
The LottoGo team.
Good casino with loads of new games and…
Good casino with loads of new games and customer service was excellent Milo was very helpful
18 May 2026
Unprompted review
Reply from LottoGo.com
Hi there,
Thanks for taking the time to share your experience! We're so glad to hear you're enjoying LottoGo.
Sincerely,
The LottoGo team.
Hello
Hello, thank you milo for helping me today its a pleasure.. thank you.
18 May 2026
Unprompted review
Reply from LottoGo.com
Greetings,
Thanks for taking the time to share your experience! We're glad LottoGo is bringing a positive experience your way.
Sincerely,
The LottoGo team.
Signed up am.spent quite a bit .logged…
Signed up am.spent quite a bit .logged out .thn went to log bk in n it wont accept password.the tried to rest it and the email to do it wont send rest link.went on live chat .then emailed them.had email saying do I want to unsubscrbe.i sent another email to ask why rest password wont come through .this is disgusting. Take your money n then say chk spam. There's no spam and had no problems with 3 emails thy sent me.but all of a sudden thy cant send reset password email
18 May 2026
Unprompted review
Reply from LottoGo.com
Hello Zoe,
Thanks for sharing your feedback, and I’m really sorry for the trouble you’ve had trying to reset your password — I understand how frustrating that must feel.
Our reset emails are sent automatically, so if one hasn’t arrived, it usually means something on the email provider’s side has blocked it, even when previous messages have come through normally.
We’ve reached out via Trustpilot for more information so we can look into this and get it resolved for you as quickly as possible.
Thank you for your patience while we help get you back into your account.
Warm regards
Angela
LottoGo.com
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