Lotus Surveyors Ltd Reviews 

192
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I consider that without the expertise of Jennifer I could well have made a decision which would have been a great mistake. Thanks for the absolutely splendid highly professional Survey I hope that... See more

Rated 5 out of 5 stars

Great company to deal with. Helpful right from the start. After sending the quote they followed up with a call to answer some questions I had. Good honest advice that saved me paying for a level 3... See more

Company replied

Rated 5 out of 5 stars

We used Lotus for a level 3 on a 1930s house. Jennifer provided us with a comprehensive report detailing every issue and potential issue with recommendations for repair. A lot of things we would have... See more

Company replied

Rated 5 out of 5 stars

Excellent detailed report Jennifer did an extremely thorough survey of a grade 2 listed property and found and flagged a number of issues which would not have been obvious from a standard report... See more

Company replied

Company details

  1. Chartered Surveyor
  2. Property Surveyor

Written by the company

Providing residential surveying services in the Lincoln, Hull, Scunthorpe, and Grimsby areas. We are Regulated by the RICS and provide a wide range of services in addition to the standard RICS reports.


Contact info

4.9

Excellent

TrustScore 5 out of 5

192 reviews

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No recent history of asking for reviews

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4.9

All reviews

(192)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing first experience

We are first time buyers who didn’t have the first clue about organising surveyors. Lotus Surveyors made our experience extremely easy and didn’t hesitate to explain things to us when we asked. They gave us a very in detail report and it helped us very much! We will definitely recommend and return!

17 December 2025
Unprompted review
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Reply from Lotus Surveyors Ltd

Thank you for your kind review

Rated 5 out of 5 stars

Service

We were extremely pleased with both the service provided and the price. The report was very detailed and clearly highlighted any issues relevant to the purchase of our first home. We found it thorough, easy to understand, and very helpful in giving us confidence throughout the process.

5 November 2025
Unprompted review
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Reply from Lotus Surveyors Ltd

Thank you for your kind review

Rated 5 out of 5 stars

Brilliant

Brilliant, very quick and efficient. Thank you for your help.

22 December 2025
Unprompted review
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Reply from Lotus Surveyors Ltd

Thank you for your kind review

Rated 1 out of 5 stars

Dew Point mistaken for damp: Their survey was based on a…

Their survey was based on a misconception regarding a damp issue as they confused condensation on a interior wall due to no heating and ventilation allowing dew point to take place this is quite common on a solid wall in these circumstances.
They didn’t seem to understand this.

16 December 2025
Unprompted review
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Reply from Lotus Surveyors Ltd

Dear My Doyle, I would first like to point out that you are neither my client nor the homeowner. I did reach out after the survey to the homeowner and explained the damp at length and how it occurs. As the damp works have been done, I suggested that a claim should be made on the warranty. I did so out of courtesy even though this is beyond the scope of my obligation.
I then received an unsolicited phone call from you attempting to mansplain why I was wrong. You described yourself as having done some building work in the past and "knew a thing or two about buildings". You then proceeded to tell me what I saw at the property but also admitted that you had not actually been to the property for some time. You were not prepared to listen to my explanation and my 25 years in Building Surveying did not seem to want to sway your opinion as you made it clear that you were not going to have some woman explain something to you. I specialise in old buildings and have lived in many myself. I did my Masters Degree at the Bartlett School of Architecture in historic buildings and how to treat them. I do not appreciate someone who has neither the qualifications nor the experience to mansplain things to me.
I would hope that you would do the decent thing and remove your review as you are neither a customer nor a related party in ownership. Your attempt to then discredit the company because you do not like to be told you are wrong by a woman has no place in todays society.

Rated 5 out of 5 stars

Very prompt

Very prompt, professional and efficient service. Well priced and great communication throughout.
Report was thorough and prompt.

5 December 2025
Unprompted review
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Reply from Lotus Surveyors Ltd

Thank you for your kind review

Rated 5 out of 5 stars

We commissioned a RICS 3 survey for a…

We commissioned a RICS 3 survey for a 1930s detached bay-fronted house and were very happy with the communication and conduct of the survey, which resulted in a very helpful comprehensive report. We followed up with some verbal questions with Jenny the surveyor and she couldn't have been more helpful

22 October 2025
Unprompted review
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Reply from Lotus Surveyors Ltd

Thank you for your kind review

Rated 5 out of 5 stars

These guys are amazing

These guys are amazing. Super easy to book with, great communication and a super detailed report. As a first time buyer I couldn't have asked for better.

25 July 2025
Unprompted review
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Reply from Lotus Surveyors Ltd

Thank you for your kind review

Rated 5 out of 5 stars

Very pleased with the service

Very pleased with the service. Prompt turnaround and the thorough, detailed nature of the report. Would recommend.

8 October 2025
Unprompted review
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Reply from Lotus Surveyors Ltd

Thank you for your kind review

Rated 5 out of 5 stars

RICs level 2 survey

The information obtained in the survey was more than expected. The surveyor took the time to find out the history of the house and created a real story of the property. The information highlights all the important risks and is very informative. Couldn't thank Lotus Surveyors for the reasonable but very informative report. We would use again in the future if we were to buy another property. Thank you

7 October 2025
Unprompted review
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Reply from Lotus Surveyors Ltd

Thank you for your kind review

Rated 5 out of 5 stars

Excellent

The survey was extremely detailed and excellent value for money. The surveyor was more than happy to answer any follow up questions.

28 September 2025
Unprompted review
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Reply from Lotus Surveyors Ltd

Thank you for your kind review

Rated 5 out of 5 stars

Efficient, knowledgeable and helpful.

My initial request was answered straight away and I was put in touch with Jenny who was so helpful and who provided a very individual service where nothing appeared to be any trouble. I would highly recommend Lotus for their efficiency and helpfulness.

19 September 2025
Unprompted review
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Reply from Lotus Surveyors Ltd

Thank you for your kind review

Rated 5 out of 5 stars

Worth every penny!

Had a survey done recently for a home myself and my partner were quite keen on. Eager to move forward, we still took the precaution of a survey with Lotus, and it's a good job we did! With many issues being flagged up, it could've been a very costly first home for us if we went ahead with the sale.

The survey report was greatly detailed and covered so many areas we didn't consider. We could not recommend them enough!

18 September 2025
Unprompted review
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Reply from Lotus Surveyors Ltd

Thank you for your kind review

Rated 5 out of 5 stars

Excellent Service

Always accommodating, trustworthy and offer good advice. Report is always received promptly.

26 August 2025
Unprompted review
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Reply from Lotus Surveyors Ltd

Thank you for your kind review.

Rated 5 out of 5 stars

I would definitely recommend Lotus

I would definitely recommend Lotus. They are professional, reliable and communicate well. The report was very detailed and the surveyor talked us through the findings too. Good price and overall a great service.

15 July 2025
Unprompted review
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Reply from Lotus Surveyors Ltd

Thank you for your kind review.

Rated 5 out of 5 stars

100% recommend

Very happy with our extremely thorough, detailed survey. Would absolutely recommend!

21 July 2025
Unprompted review
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Reply from Lotus Surveyors Ltd

Thank you for your kind review.

Rated 5 out of 5 stars

5 star survey

Jennifer carried out a survey for us. We got the report 3 working days after the survey was done which was quicker than I thought but it was very in depth.. she gave us really good genuine advice and really knows her stuff.

Would recommend these surveyors to anyone, competetive price but not too expensive too.

16 July 2025
Unprompted review
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Reply from Lotus Surveyors Ltd

Thank you for your kind review

Rated 5 out of 5 stars

Thorough and Detailed

We approached Lotus Surveyors to conduct a level 3 survey on an older property that we were looking to purchase. As first time buyers, we did not know what to expect, but, we were pleasantly surprised with the amount of detail contained within the report. Jennifer was happy to discuss several matters over the phone on more than one occasion and help us understand points in layman’s terms. We are grateful for the experience and insight brought to the report, which made us reevaluate our position.

We will certainly be using them again when we find our next house.

15 July 2025
Unprompted review
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Reply from Lotus Surveyors Ltd

Thank you for your kind review

Rated 5 out of 5 stars

Great communication

Great communication, swift replies, they carried out everything we requested and at a competitive price

16 May 2025
Unprompted review
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Reply from Lotus Surveyors Ltd

Thank you for your kind review

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