LoveBook Reviews 86,940

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,317 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the product, often describing it as a fantastic and personalized book with excellent quality. People appreciate the extensive customization options, making it easy to create a unique and meaningful gift. The user experience is frequently praised for being easy and intuitive, with many highlighting the smooth design process and the ability to save progress. Delivery service is also consistently noted as fast and efficient, with books often arriving earlier than expected and well-packaged. However, some customers also mentioned issues with their orders. A few people experienced problems with the physical quality of the book, with pages falling out or not being properly attached to the cover. There were also instances where delivery times were not met, even when expedited shipping was paid for, leading to disappointment, especially when the book was intended as a gift for a specific date.

What people talk about most

Product

People report positive experiences with product. Customers are delighted with the quality and personalization... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the books as perfect, beautiful, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease of use and extensive... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight fast shipping... See more

Order

Users describe ambiguous interactions with order. While some customers praise the fast delivery, receiving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My only complaint is that we can’t upload pictures. Otherwise, it’s a fantastic and personalized book. I do one at the end of every year highlighting things that made us laugh, achievements and other... See more

Rated 5 out of 5 stars

I ordered this love book for my wife, and it turned out even better than I expected. The quality is excellent, the writing is beautifully done, and every page feels personal and meaningful. It’s a per... See more

Rated 5 out of 5 stars

I always have a great experience with LoveBook! They NEVER disappoint! They're books are extremely well made and so personal! You can get really creative with the design options available for s... See more

Rated 5 out of 5 stars

I had a really good experience with LoveBookOnline. The book arrived earlier than expected, which was a nice surprise. There are so many options to choose from, and everything is customizable, so yo... See more


Company details

  1. Gift shop
  2. Book Publisher
  3. Book shop
  4. Childrens Book Shop
  5. Hobby shop

Written by the company

LoveBook™ began as a simple idea—a handmade notebook listing all the reasons why one guy loved his wife. The gift was a hit, giving birth to the first "LoveBook". Rob Patterson knew that his wife adored the book, but would anyone else? That's where John Baranowski, Kevin Zalewski, and Chris Sonjeow came in. They all saw the potential of the present to help people connect with their loved ones in a meaningful way. Working 9-5 at a manufacturing company, the guys met after work each night to refine the platform meant for the masses. It wasn't until May 2010, when they were contacted by The Today Show to be on a gift segment with Kathy Lee and Hoda, that the guys knew this was something special. After that, the idea blew up. They were able to quit their day jobs and hire two graphic designers. Fast-forward to 2016, and the company has had major growth, and has hired 9 employees (and growing each year). ​What started as a little side gig, LoveBook is now a major contender in the gift category, going up against flowers and chocolates (to name a few). John, Chris, Rob and Kevin are not quite the Beatles, but this fab four still believed that all you need is LOVE…and a little determination.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

87K reviews

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Replied to 60% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Lovebook for the win!

It was a great gift with lots of options! I love that you can customize everything! It takes some time and effort to truly customize the book but its worth the work!!

11 November 2025
Rated 3 out of 5 stars

Not enough page choices

The pages to choose from were repetitive. I had chosen all the pages I wanted and it wasn’t the suggested amount so they left pages blank. Very disappointed for the price.

18 November 2025
Rated 1 out of 5 stars

For as much as you spend….

For as much as you spend on these books you would think they would be of higher quality. When I received my book, the pages were not attached to the cover. I have to glue the spine and front cover to the booklet. Do not recommend buying unless you plan on tossing it after reading it.

10 November 2025
Rated 3 out of 5 stars

I dont know why there are 12 blank…

I dont know why there are 12 blank pages in the book I made for my son that was disappointing & it would have been better if I could have chosen all the words & backgrounds . Because really kids are struggling & not speaking about it & real encouraging thing's coming from other places could save lives . Teens think they know everything you know . But my husband's book was pretty cute

17 November 2025
Rated 5 out of 5 stars

WHAT A GREAT GIFT!!

They make it so easy to create a book, taking most of the work out of it. Such a sweet, sentimental gift. I made one for my husband for Christmas and can't wait to give it to him. He's going to love it. I highly recommend these books. The shipping is so fast too! A+ experience from start to finish.

17 November 2025
Rated 3 out of 5 stars

Very disappointing with the quality

Very disappointing with the quality, and the way it pack for delivery. I paid extra for matte hard cover, the book was slot in a cardboard packing without bubble wrap, or at least, paper/plastic wrap.

Because the book was dark color, i can see scratches and taint pass from the cardboard packing.

1 December 2025
Unprompted review
Rated 3 out of 5 stars

Partially destroyed during shipping

The book itself is great, all of the designs I chose on the website to fit my occasion were amazing and I’m sure my spouse will love it. However two of the pages seem to be partially glued together. I also got the special magnetic red heart gift box for the box. The gift box seemed to have gotten particularly destroyed during shipping and the magnets seem to be faulty as they won’t close. But I love the book overall, great gift to give to your spouse.

16 November 2025

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