Love Cuba Reviews 

1,807
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 248 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and helpfulness, making the booking experience smooth and stress-free. Many people highlight the ease and efficiency of the booking process, appreciating how their holidays were tailored to specific needs and preferences. The excellent customer service ensures a supportive and well-organised experience from start to finish. Reviewers frequently express high satisfaction with their holidays, often describing them as fabulous and unforgettable, with many already planning future trips. This consistent positive feedback reinforces confidence in the company's ability to deliver exceptional travel experiences.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Holidays

Reviewers highlight positive aspects of holidays, with many expressing excitement for their upcoming trips... See more

Booking process

Clients share positive opinions on the booking process, with many reviewers describing it as stress-free,... See more

Service

Reviewers mention positive feedback about service, consistently praising the excellent and professional... See more

Customer service

Customers consistently note positive experiences with customer service, praising the helpfulness, efficiency,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful service from Tony setting up the holiday to the brilliant Janet who arranged all the details for us. I'm 84 getting over major surgery and our booking was complicated because the woeful BT c... See more

Rated 5 out of 5 stars

Dealing with Tony made the booking seamless. Options included for upgrades to flight class further down the line was a bonus with maximum exected costs allowed for. Holiday Itenary is great and the in... See more

Rated 5 out of 5 stars

Liam at Love Cuba was exceptionally professional and helpful from start to finish. He made the whole holiday experience easy and every detail was catered to. We had a fabulous time in a beautiful h... See more

Rated 5 out of 5 stars

Super Helpful! From the start to the end, Charmaine was was very professional in how when taking the necessary details, but made it feel more like having a conversation with a friend. Thanks t... See more


Company details

  1. #9 of 41 best companies in Tour Agent
  2. #11 of 34 best companies in Cultural tours provider
  3. #26 of 144 best companies in Tour operator
  4. #40 of 200 best companies in Travel agent
  5. #17 of 95 best companies in Travel deals

About Love Cuba

Written by the company

UK’s #1 Cuba Holiday Specialists

Love Cuba is the UK's leading Cuba tailor-made holiday specialist! With a team of Cuba enthusiasts in London and excellent representation in Cuba, We offer amazing holidays and tours to Cuba at great prices. Our teams' in-depth knowledge of Cuba stems from countless trips to the island, combined with years of experience in crafting unique tailor-made holidays and a genuine love of the island. We pride ourselves in going the extra mile for our clients - from listening to your every need, providing unbiased advice based on first-hand experience & being on hand at every step of your journey. Love Cuba is fully ATOL protected. We are also members of ABTA, meaning you can book with confidence in the knowledge that you have full consumer protection. We are part of the Moresand Group, one of the largest independent travel companies in the UK. Founded in 1987, our headquarters are based in Fitzrovia, London. Our independent status means we can provide our clients with the best impartial advice and full financial protection.

Most Popular Categories

Cuba Holidays Love Cuba Holiday Types Visit Our Blog Lets Get Social

Most Interesting Places in Cuba

Holidays to Havana Holidays to Varadero Holidays to Trinidad Holidays to Cienfuegos

Find Your Ideal Cuban Escape

Explore, Choose, and Let Us Handle the Rest!

Not sure where to start in Cuba? Use of our interactive map to explore the country’s top destinations & discover the perfect spot for your next holiday. As the UK’s #1 Cuba tour operator, we’ll take care of every detail from start to finish. Explore Destinations here

Contact info

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4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(1,807)

225 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you Liam 😊 🏆

Booked our Love Cuba holiday with Liam and we have had a 11/10 service, he has provided us with plenty of updates and ironed out a few paperwork niggles which we made our end 🫣 looking forward to taking our holiday in the near future.

21 October 2025
Rated 5 out of 5 stars

Impressed and satisfied


Gave the information requested. Followed up our interest in a respectful manner. Very informative and efficient when booking our holiday. Friendly and not pushy.

23 October 2025
Rated 5 out of 5 stars

My first contact with "love Cuba" was…

My first contact with "love Cuba" was in 2024 and Mr L C-B ( Sr travel consultant) dealt with my queries. As he was approachable and honest, I established contact with him again last week. I have contacted other travel agents but they did not have the full expertise and their prices were not competitive. Their main objectives were to sell holiday packages. As usual, Mr L C-B and the team always responded to my messages promptly and ready to give me all the options available. He is competent especially in Cuban holidays and did his utmost to meet our needs. He delivers a service for the benefit of the customers as well as the company. No hard sell. Always professional and will negotiate for a good competitive package. I have no hesitation to recommend this company to friends and relatives. I will comment again when we return from holiday and I think it will be a good test. Thank you J & S

20 October 2025
Rated 5 out of 5 stars

After speaking to Tony

After speaking to Tony, who was extremely helpful and a great source of information, we booked our trip Cuba. The process was really simple, the documents were emailed very quickly and now we’re just looking forward to our trip in a few weeks time.
I can’t recommend Love Cuba enough!!!

19 October 2025
Rated 5 out of 5 stars

Havana & Varadero holiday October 2025

The service from the Love Cuba team - both in the UK and in Cuba - was simply excellent. The advice given before and during our trip was just what was needed and they were on hand to support if needed at all times. We had a fabulous holiday and have to say thank you to Tony, Matt,Janet, Adrian, Yolanda and Diana!

7 July 2025
Rated 5 out of 5 stars

Liam is a shining star - brilliant knowledge!

Liam is extremely experienced in knowledge about Cuba/ I had so many questions and he answered them all immediately via e mail!! I felt very confident regarding his suggestions and I really couldn’t praise him enough! I’m very excited to start our holiday !!

14 October 2025
Rated 5 out of 5 stars

Liam craig

So impressed with Liam Craig ! Professional helpful and good advice from the start ! We will be recommending him to anyone considering going to Cuba! 👍👍

14 October 2025
Rated 5 out of 5 stars

Just booked a holiday to Havana

Just booked a holiday to Havana with Love Cuba. Liam responded to my query within a couple of hours and was great at accommodating changes that I wanted to make. The booking process was quick and easy and Liam sent me some really helpful information to help me prepare for my trip.

10 October 2025
Rated 5 out of 5 stars

I called Love Cuba for the 1st time

I called Love Cuba for the 1st time, I spoke to Tony, he was very helpful, professional and patient, he finished by explaining everything clearly that I didn’t hesitate to purchase a package to travel on the 30th of November.
Thank you Tony for your kind help.

6 October 2025
Rated 5 out of 5 stars

Liam,

Liam,
he was excellent had no problem helping us get the right holiday booked.
Very helpful
Andy & Debbie Cron

10 October 2025

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