Lovemylaundry Reviews 2

TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

2 reviews

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Rated 1 out of 5 stars

Gone forever?

The deal is that they pick up your laundry and return it later, washed. But it is now nearly 4 weeks since they collected, with no sign of our laundry and no response to repeated phone calls or messages. The curtains and upholstery they took cost easily £1000 to replace, so it's starting to look like a matter for the police.

10 November 2025
Unprompted review
Rated 1 out of 5 stars

this company offers to pick up and…

this company offers to pick up and deliver back laundry. I have a small holiday let business - they picked up 3 lots of linen from which was not returned on the agreed date. They do not answer emails, answer the phone or respond to voice messages left. To replace this linen is very expensive - do not use this laundry if you expect to have your linen returned !

26 August 2025
Unprompted review

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