Lovestruck Reviews 

1,046
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Lovestruck has been proactive in suggesting matches over the course of my membership. The profiles were informative and offered a valuable opportunity to chat with potential matches prior to meeting u... See more

Rated 5 out of 5 stars

The team is friendly, helpful, professional and excellent customer service. Their application is simple to navigate and user friendly. They will ll organise date is very convenient to find. Thank you... See more

Rated 2 out of 5 stars

The team tried to match much older men which I had mentioned very clearly in the beginning the age range that is acceptable. Most of the matched profiles is far from ideal. Took almost two months t... See more

Rated 5 out of 5 stars

After joining LoveStruck(LS) on December 2025, these are my humble reviews. 1) The stuff and organisers are always friendly and professional towards all the members. 2)LS app allows user to communi... See more

Company details

  1. Dating service

Written by the company

Lovestruck is a premium dating agency established in 2006. We provide high-end matchmaking services, dating apps and speed dating events. Based in Hong Kong, we have stores throughout Asia including Singapore and Bangkok. Lovestruck is for singles who lack the time or inclination for endless rounds of swiping and chatting, and instead prefer a personal touch in the search for a committed, meaningful relationship that could lead to marriage. If that resonates, then the Lovestruck experience is right for you. The Lovestruck dating app, speed dating events and matchmaking service have all been hugely popular since 2006. We have a large database of genuine professional singles looking for love. Operated by Love Group Global, a publicly listed company on the Australian Securities Exchange.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,046)

35 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great experience

Resourceful and good advices from love matching professionals, nice choices of potential matches, great experience overall 😊☺️

13 June 2024
Unprompted review
Rated 5 out of 5 stars

Fast response

Good experience !
Fast response when u registered , they can provide quick matching and nice consultant will always prompt via the app

2 June 2024
Unprompted review
Rated 5 out of 5 stars

Lovestruck is a genuine company

Lovestruck is a genuine company that helps singles in increasing their chances of getting attached by arranging dates for them. Highly recommend Cindy from Lovestruck - she is willing to go to the extra mile for her clients.

26 October 2023
Unprompted review
Rated 5 out of 5 stars

Great Support

Consultant Cindy provided exceptional service and support. Her attention to detail and willingness to go the extra mile made my experience truly outstanding. Highly recommend!

11 May 2024
Unprompted review
Rated 5 out of 5 stars

I am very grateful to meet Miss Cindy

I am very grateful to meet Miss Cindy . She is extremely helpful and she is encouraging. She is very friendly and make me very confortable in first meeting . She guide me thru the process . Thank you so much

22 February 2024
Unprompted review
Rated 5 out of 5 stars

The staff will carefully arrange the…

The staff will carefully arrange the date, time and place. After communication between the two parties, there will be further follow-up services to see if they are suitable for each other. If not, they will make other arrangements.

10 May 2024
Unprompted review
Rated 5 out of 5 stars

My search journey with Evian bece hopeful

So far my consultant Evian is very patient with my specific requirement.
She closely followed up by personally calling me if i did not reply or reaponse as i seldom come to app unless she called to check on me.
With her service i sincerely hope i could find the one for me 😍

8 April 2024
Unprompted review
Rated 5 out of 5 stars

This is a good platform to meet people

This is a good platform to meet people. It can save your time and filter inappropriate ones. The service team is very responsible and being good communication. Hope that everyone can meet the right person.

24 April 2024
Unprompted review
Rated 5 out of 5 stars

Miss HO who received me at the…

Miss HO who received me at the company.was very kind.and I wanted to attend the blind date experience for only three months.but now it has been increased to six months.In the first month.I experienced a blind date men.
Although I didn’t meet the object of my desire. The whole blind date process was great.mainly because the company’s arrangement made me feel great.what this company does well is that it’s authentic and makes you feel good about yourself.

24 April 2024
Unprompted review
Rated 5 out of 5 stars

The matchmakers are diligent enough to…

The matchmakers are diligent enough to cater your needs and requirements. I believe one day they will be genuinely recognised by public in their efforts and make the company lovestruck a good platform for real people like us to look after their suitable partners.

16 April 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT SIGN UP WITH LOVESTRUCK!!!

After signing up months later, lovestruck stop helping you to find date, even you texted them in the app there was no replies and no response from their side. I would like to tell everyone that please do not sign up with them. Whatsoever promotions they have, please do not be tempted to do so. I paid so much and now there's nothing. No dates no replies either.

15 April 2024
Unprompted review
Rated 5 out of 5 stars

Date was nicely arranged

Date was nicely arranged. Convenient location and nice atmosphere to have a nice chat. Restaurant was special and sort of authentic.

13 April 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look