Car man Got last minute ticket for the show on Love Theatre.Seamless transaction by email.Seat had brilliant view. Absolutely awesome performances by all the cast, especially by Will Bozier who w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I needed to exchange tickets. Spoke to a lovely, professional, efficient and personable lady called Lesley. What a joy! I’ve had a bad run of poor service with other companies lately. Lesley has re... See more
Company replied
Brilliant play! Loved the storyline and twist and the actors were so good in their roles. Wathed a matinee performance so train ride into London, watched show and ended up with lovely meal before head... See more
Company replied
I booked and paid for seats with Love Theatre for a show on Tuesday August 18th when I had in fact intended to book for the following Tuesday August 25th. I only realised when I received the email co... See more
Company replied
Company details
- #11 of 39 best companies in Event ticket seller
- #2 of 4 best companies in Theatre Company
Written by the company
LOVEtheatre.com is your official and trusted website for getting West End tickets, Off West End tickets and other London theatre tickets at great prices, featuring exclusive ticket allocations for the most popular London shows, events and attractions.
LOVEtheatre
Written by the company
- Guarantee
- LOVEtheatre customers can always be assured of a safe, secure and relaxed ticket buying experience.
- Certification
- LOVEtheatre is a full board member of STAR (The Society of Ticket Agents and Retailers).
Contact info
39-41 Charing Cross Road, WC2H 0AR, London, United Kingdom
- help@lovetheatre.com
- www.lovetheatre.com
4.7
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First time on love theatre and found…
First time on love theatre and found that the prices for the tickets were lower than on other sites, easy to buy tickets with Email confirmation straight away
18 July 2026
Reply from LOVEtheatre
Hello Paula,
We're so glad you found our ticket prices competitive and the booking process straightforward. Thank you for your positive feedback!
Kind regards,
Lesley
Team LOVEtheatre
Superb customer service
Superb customer service.
Lesley and the team were very helpful with my query/ request and responded swiftly.
Thank you for your help.
I will always book my theatre tickets with Love Theatre
19 July 2026
Unprompted review
Reply from LOVEtheatre
Hello Kate,
We are absolutely delighted to hear about your positive experience with our team! It's wonderful to know that we could assist you swiftly and effectively with your query. We truly appreciate your loyalty and look forward to helping you with your theatre bookings in the future.
Kind regards,
Kat
Team LOVEtheatre
Very easy to book tickets.
9 July 2026
Reply from LOVEtheatre
Hello Marion,
We're so glad to hear that booking tickets with us was a straightforward process for you. We appreciate your positive feedback!
Kind regards,
Lesley
Team LOVEtheatre
Reply from LOVEtheatre
Hello Col,
We're so happy to hear you found our service quick and easy to use, and that your confirmation was speedy! We appreciate your positive feedback.
Kind regards,
Lesley
Team LOVEtheatre
Avoid so you are not duped.
I was very disappointed to discover that I was charged £150 per ticket for Abigail's Party at the Harold Pinter Theatre, when the same tickets are available directly from the theatre's own website for £128.13 per ticket.
I feel I have been misled and significantly overcharged. What is particularly concerning is that LoveTheatre states that the face value of the tickets is £150, when this does not appear to be the case. The theatre's own website clearly lists these tickets at £128.13, making it difficult to understand how £150 can be described as their face value.
I would appreciate an explanation as to why I was charged considerably more than the price advertised by the theatre itself, and why the face value has been presented in a way that appears to be inaccurate. I also ask that you review this matter and consider reimbursing the difference.
27 May 2026
Unprompted review
Reply from LOVEtheatre
Hello Karl,
Thanks for your review, although we are sorry to hear you are disappointed.
Like any product in any industry, the price of tickets can vary from company to company, and customers may of course book with whomever is providing the best deal/service for their needs.
Kind regards,
Lesley
Team LOVEtheatre
Brilliant play
Brilliant play! Loved the storyline and twist and the actors were so good in their roles. Wathed a matinee performance so train ride into London, watched show and ended up with lovely meal before heading back to the station. Would highly recommend, could easily watch again. Stephen was absolutely wonderful, as always..
1 July 2026
Unprompted review
Reply from LOVEtheatre
Hello,
We are so delighted to hear you enjoyed the brilliant play and the storyline! It's wonderful to know our actors' performances resonated with you, and that you had such a lovely day out in London. We truly appreciate your high recommendation and would be thrilled to welcome you back again.
Kind regards,
Lesley
Team LOVEtheatre
Excellent customer service experience…
Excellent customer service experience when I neeed to change a booking. Quick, helpful and straight forward. Thank you Lesley and Trish.
18 July 2026
Unprompted review
Reply from LOVEtheatre
Hello Sara,
We're so pleased to hear that your booking change was handled quickly and efficiently. It's great to know our team provided helpful and straightforward service. Thank you for sharing your positive experience!
Kind regards,
Kat
Team LOVEtheatre
Reply from LOVEtheatre
Hello Alan,
We're so glad we could help you enjoy the show you wanted to see with a great discount! Thank you for your wonderful feedback.
Kind regards,
Lesley
Team LOVEtheatre
Early to navigate
Early to navigate , easy to purchase and very easy to receive tickets . First rate experience.
15 July 2026
Reply from LOVEtheatre
Hello Porter,
We're so happy to hear you found our process easy and had a first-rate experience! Thank you for your wonderful feedback.
Kind regards,
Lesley
Team LOVEtheatre
Easy to book and special discount on…
Easy to book and special discount on the price. Ticket arrived promptly by email
15 July 2026
Reply from LOVEtheatre
Hello Yvonne,
We are delighted to hear that you found the booking process easy and appreciated the special discount. It's wonderful to know your ticket arrived promptly!
Kind regards,
Lesley
Team LOVEtheatre
Reply from LOVEtheatre
Hello David,
We're so glad to hear that everything worked as you expected. Thank you for your wonderful feedback!
Kind regards,
Lesley
Team LOVEtheatre
Great price tickets and show.
16 July 2026
Reply from LOVEtheatre
Hello,
We are so glad you enjoyed the show and found our ticket prices to be great! Thank you for your wonderful feedback.
Kind regards,
Lesley
Team LOVEtheatre
Made the West End affordable
Easy to book, great seats at a good price - it meant I could afford to see a highly-acclaimed West End show without having to be right up at the top in vertigo-inducing seats
3 July 2026
Reply from LOVEtheatre
Hello Caroline,
We're so glad we could help you find great seats at an excellent price, allowing you to enjoy a fantastic West End show comfortably! Thank you for your wonderful feedback.
Kind regards,
Lesley
Team LOVEtheatre
Good price reduced tickets
14 July 2026
Reply from LOVEtheatre
Hello Mr Smith,
We are delighted you found our reduced tickets to be a good value. We appreciate your positive feedback!
Kind regards,
Lesley
Team LOVEtheatre
Thank you for my last min trip to the…
Thank you for my last min trip to the theatre. Great seat and great show and excellent service from you!
14 July 2026
Reply from LOVEtheatre
Hello,
We are so happy to hear you enjoyed your last-minute theatre trip, the great seat, and the show! We appreciate your kind words about our service.
Kind regards,
Lesley
Team LOVEtheatre
Reply from LOVEtheatre
Hello Stephen,
Thanks for leaving feedback. We appreciate it.
Kind regards,
Lesley
Team LOVEtheatre
Absolutely delighted
Absolutely delighted. PATRICK was so helpful. We had to change our tickets - which I was dreading. But he made it all so painless - and did it so quickly. We could not be more grateful.
15 July 2026
Unprompted review
Reply from LOVEtheatre
Hello Chris,
We are so happy to hear that our Patrick was able to make your ticket change a smooth and quick process. We truly appreciate your kind words and positive feedback!
Kind regards,
Lesley
Team LOVEtheatre
Great prices, great service!
Great prices, making theatre more accessible! Website so easy to use!
13 July 2026
Reply from LOVEtheatre
Hello Jane,
We are so pleased to hear that our prices are making theatre more accessible for you and that you found our website easy to use. Thank you for your wonderful feedback!
Kind regards,
Lesley
Team LOVEtheatre
Really easy to book
13 July 2026
Reply from LOVEtheatre
Hello Joanne,
We're so glad to hear that you found our booking process straightforward and easy to use. We appreciate your positive feedback!
Kind regards,
Lesley
Team LOVEtheatre
Reply from LOVEtheatre
Hello Barbara,
Thanks for your feedback, we appreciate it.
Kind regards,
Lesley
Team LOVEtheatre
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.