Really difficult and tricky finance situation , but Blake at Lovey Finance was there every step of the way. His communication was second to none, always keeping me updated and doing everything he... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Our account manager Kimberly Buck was thoughtful, attentive and stayed really close to us to make sure we got what we needed. The whole process was really quick and painless, with everything being cle... See more
Company replied
Thank you Abbass for helping us getting a loan for our company and your professionalism.From start to finish you’ve made the process so simple ,easy and unbelievably fast and most of all reasonable r... See more
Company replied
We’ve used lovey for various borrowing on loans and assets over the last 3 years and they’ve been fantastic with communication, everything is always explained and understood clearly so you know what... See more
Company replied
Company details
- #26 of 171 best companies in Non-bank financial service
- #14 of 103 best companies in Alternative Financial Services
- #15 of 103 best companies in Financial Institution
- #7 of 34 best companies in Loan agency
Written by the company
Lovey (formerly Love Finance), the UK's fastest-growing SME lender and broker, founded in 2016 by Jack Smith to simplify business lending. With a mission to make lending simple, fast, and beautiful, Lovey has funded over £500 million in loans for more than 11,000 SMEs across the UK. Recognised by EY, Deloitte, The Sunday Times, Financial Times, UK Growth Index, FeBe, and Sifted as one of the UK fastest-growing companies. Lovey combines direct lending and brokerage services to deliver fast, flexible, and tailored funding solutions. With an industry-leading 5-star Trustpilot rating, businesses can enquire in 60 seconds and receive funding in as little as 4 hours.
Contact info
36 Great Charles Street Queensway, B3 3JY, Birmingham, United Kingdom
- 0800 086 9404
- hey@lovey.com
- www.lovey.com
4.9
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Simple and fast business loan
Thank you Abbass for helping us getting a loan for our company and your professionalism.From start to finish you’ve made the process so simple ,easy and unbelievably fast and most of all reasonable rate,we wholeheartedly recommend Lovey.com for your Bussines loan needs especially Abbass,he is a treasure to Lovey.com.
Keep us the good work ,we could not be happier :)
24 July 2026
Unprompted review
Reply from Lovey
You're very welcome Sam! We're thrilled Abbass could be a part of your business loan journey and that he made your experience stress free - we can't wait to share these lovely words with him! Thanks for trusting Lovey! 💜
A great service.
Jack went above and beyond to ensure the company got the funds required and kept me up to date every step of the way. Even helping with some of the harder questions with solid advice. Great work.
21 August 2026
Reply from Lovey
We really appreciate feedback like this Derek! We're so pleased your experience with Jack has exceeded your expectations! 🤩
Lovey- Romi was extremely helpful and…
Lovey- Romi was extremely helpful and patient. He worked very hard to arrange funding for my business and the process of having the fund deposited into my account was very fast, within a few days. Will use Lovey again in the future.
18 August 2026
Reply from Lovey
Brilliant news! We're really glad that Romi was able to assist so quickly - thanks for the recommendation! 🤝
absolute joke.
absolute joke.. needed a loan for £20,000 over 3 years, they came back with an offer for £22,000 over 2 years. the repayments were £1728 per month.. I will let you do the math on that. more than 100% interest lol...
what a joke company who advertise themselves as "helping small business's" !
false advertising, a complete rip off.. avoid!!
20 August 2026
Unprompted review
Reply from Lovey
Hi Charlie,
We're really sorry to hear that the experience didn't meet your expectations.
Business finance rates can vary depending on a number of factors. The rates advertised are representative “from” rates, with final offers always subject to lender underwriting and eligibility criteria.
We appreciate that the options available on this occasion were not suitable for your needs, and we understand your frustration. Thank you for taking the time to share your feedback, and we wish you and your business all the best going forward.
Reply from Lovey
You're very welcome Waliul, we're so glad Kim could make your funding journey a good one! 🤩
amazing service throughout
amazing service throughout, huge thank you too, priya
14 August 2026
Unprompted review
Reply from Lovey
Thanks for the 5* review - so glad the service met your expectations! We'll pass your feedback onto Priya! 💜
i was doubtful and sceptical but i was…
i was doubtful and sceptical but i was proven wrong i must admit some of the id check was longwinderd but not that hard
17 August 2026
Unprompted review
Reply from Lovey
We completely understand where you're coming from Chris - we're really pleased that we could prove you wrong! 🥳
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Excellent service from start to finish. Jay was extremely helpful, professional and friendly throughout the whole process. He kept everything straightforward and made sure everything was dealt with quickly and efficiently.
Really impressed with the level of customer service and would definitely recommend. Thanks again, Jay!
18 August 2026
Unprompted review
Reply from Lovey
You've made our day with this review Rauf! We love hearing feedback about our team and it's great that Jay went above and beyond for you to secure the funding! Thanks for the recommendation! 😊
Everything went as smooth as could be
Everything went as smooth as could be , Luke kinsley was a massive help so much appreciated
12 August 2026
Reply from Lovey
Hey Mathew, we're really glad to hear everything was straight forward with Luke's support! 🤝
Reply from Lovey
We truly appreciate comments like this Patsy, thanks for trusting Lovey! 💜
Joshua Talliss was excellent in…
Joshua Talliss was excellent in supporting us getting a financial support for our business expansion.
His communication was outstanding - smooth process from first contact until funds landing in our account. Thank you.
19 August 2026
Unprompted review
Reply from Lovey
We're really pleased Joshua could secure the funding needed to help grow your business Denis. We'll be sure to share your kind words with him! 🥳
Great service and easy
Honestly so easy to work with Sam! They make everything completely stress-free and are always happy to run through different options to make sure you get the best deal. Wouldn't hesitate to use them again.
3 August 2026
Unprompted review
Reply from Lovey
Hey Kia, we're so happy with the feedback you've left about Sam and that he made everything easier! Applying for a business loan doesn't need to be complicated. We look forward to working with you again! 😊
Service was great and although not the…
Service was great and although not the originally amount we requested for, Blake listened to our needs and was very helpful throughout the process which was straight forward and approval was very prompt.
18 August 2026
Reply from Lovey
Thanks for sharing Amy, even though the amount differed from what was expected, it means a lot to hear Blake took the time to understand your business and ensured the payout was as smooth as possible 💜
All-around good
All-around good, professional, and polite, it was a pleasure doing business with Luke. He really helped us out. He was knowledgeable, patient, and explained every step so that we completely understood the process.
17 August 2026
Unprompted review
Reply from Lovey
This is exactly the type of experience we like our customers to have Luke! It's great to hear that Luke gave you a breakdown of the process and made things straight forward - we can't wait to share your kind words with him! 🤝
Great service
Great service. Excellent speed and very good at keeping in contact throughout the process. Would highly recommend them.
17 August 2026
Reply from Lovey
We're thrilled that your application moved so quickly James and that the team kept you in the loop during the process. Thanks for the recommendation! 🤩
A very seamless and efficient process
A very seamless and efficient process, please to talk and be guided by Kimberley, with a positive outcome. Most appreciated.
13 August 2026
Unprompted review
Reply from Lovey
We really appreciate feedback like this and we're pleased that Kimberly was able to make the process so easy and straight forward! 💜
Kimberly from Lovey.com was absolutely…
Kimberly from Lovey.com was absolutely wonderful to deal with. She was friendly, professional, and very helpful throughout the process. She explained everything clearly and made me feel supported and comfortable. I really appreciate all her help and would definitely recommend Kimberly and Lovey.com to others. ⭐⭐⭐⭐⭐
14 August 2026
Unprompted review
Reply from Lovey
Thanks for leaving such a lovely review Adam! It's great to hear you found the experience with Kimberly so positive and that her communication was clear! 😊
Excellent service
30 July 2026
Reply from Lovey
Hey Mark, we're delighted that you found our service 5* worthy! 🥳
Super quick turnaround
Brilliant, I reached out to Joe at around 16.30 and everything was completed before 12.30 the very next day
13 August 2026
Reply from Lovey
Great news Rob! We're really pleased that Joe was able to get you funded so quickly! 💜
Very clear and helpful
Very clear and open process assisted by a very helpful sales contact who kept me posted throughout the process.
10 August 2026
Unprompted review
Reply from Lovey
This is exactly the process we had in mind David and we're really pleased the team regularly updated you! 🤩
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