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Lowplex Books Reviews 317

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TrustScore 4.5 out of 5

4.3

Childrens Book Shop
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Rated 5 out of 5 stars

Quick and hazzle free delivery even to Europe. Received the packet in 3 days after placing the order. The packaging was good and the books arrived in very good condition. Great option for buyers from... See more

Rated 5 out of 5 stars

Amazingly Excellent service 23rd December I ordered 15 books for my grandsons Christmas present from Lowplex on 21st December and received on 23rd December. This was after being let down by an... See more

Rated 5 out of 5 stars

My new favourite booksellers. My daughter wanted a Manga book series for Christmas...I ordered it from WH Smith only for them to cancel just over a week before Christmas. In a panic I found them on sa... See more

Rated 5 out of 5 stars

I originally saw a set of books from this seller on a larger company, and decided to check out direct. They offered competitive value and order was shipped quickly. I was updated at each stage... See more

Company details

  1. #15 of 16 best companies in Childrens Book Shop

Written by the company

Trading for 20 years as Lowplex Books Lowplex Books is part of Price Cut Books Ltd, we want to encourage a love of reading in all children. That's why we have been offering exceptional books at affordable prices since 2004. We select books that we know your children will fall in love with, from treasured classics to the latest must-have series. With our extensive range of authors and genres, there is something for every child, from reluctant readers to eager bookworms. Our service doesn’t stop there: our friendly team are on hand to ensure that your shopping experience with us is enjoyable and hassle-free. You can be sure that your books will arrive on time and in great condition. We look forward to being a part of your next story

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

317 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great site

Great site, easy ordering, super fast delivery and love our books! We shall visit again soon. Dreadful name though, haha!

24 June 2024
Rated 1 out of 5 stars

I ordered my books (six of them) the…

I ordered my books (six of them) the package got to Royal Mail and they said that they could not deliver due to ‘it was not possible to identify any delivery address’ when I put in my delivery address. No refund either. £22 spent and 0 product

6 April 2024
Unprompted review
Rated 4 out of 5 stars

Books were well priced

Books were well priced, deliver was free and within the time frame. Only issue is one of the books (Song of Achilles) has a different cover than shown on the website. Otherwise very good and would buy again

28 March 2024
Rated 1 out of 5 stars

Waited 2 weeks for my order to come…

Waited 2 weeks for my order to come even thought on the website it says standard delivery takes 3-5 working days
Every time I rang them they would keep hanging up on me and when I did finally manage to get in contact with them they was very rude. customer service is very poor and I wouldn’t recommend it to anyone I know.
When I cancelled my order someone called Muhammad in customer service seemed very petty and annoyed towards me.
I was quite shocked with the situation as before I read the reviews and they was all really positive so I was really disappointed by the company and will not order from there again

26 March 2024
Unprompted review

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