Lowplex Books Reviews 317

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Quick and hazzle free delivery even to Europe. Received the packet in 3 days after placing the order. The packaging was good and the books arrived in very good condition. Great option for buyers from... See more

Rated 5 out of 5 stars

Amazingly Excellent service 23rd December I ordered 15 books for my grandsons Christmas present from Lowplex on 21st December and received on 23rd December. This was after being let down by an... See more

Rated 5 out of 5 stars

My new favourite booksellers. My daughter wanted a Manga book series for Christmas...I ordered it from WH Smith only for them to cancel just over a week before Christmas. In a panic I found them on sa... See more

Rated 5 out of 5 stars

I originally saw a set of books from this seller on a larger company, and decided to check out direct. They offered competitive value and order was shipped quickly. I was updated at each stage... See more

Company details

  1. #15 of 16 best companies in Childrens Book Shop

Written by the company

Trading for 20 years as Lowplex Books Lowplex Books is part of Price Cut Books Ltd, we want to encourage a love of reading in all children. That's why we have been offering exceptional books at affordable prices since 2004. We select books that we know your children will fall in love with, from treasured classics to the latest must-have series. With our extensive range of authors and genres, there is something for every child, from reluctant readers to eager bookworms. Our service doesn’t stop there: our friendly team are on hand to ensure that your shopping experience with us is enjoyable and hassle-free. You can be sure that your books will arrive on time and in great condition. We look forward to being a part of your next story


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

317 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

This children's book store never…

This children's book store never disappoints! Each book we've purchased has been delightful, leaving my kids spellbound with their engaging stories and beautiful illustrations. The lightning-quick delivery service adds an extra sprinkle of joy, ensuring that my kids receive their new favorite reads in no time.

2 July 2023
Unprompted review
Rated 3 out of 5 stars

Compromised

Books I ordered came in great time, problem was that many of the things I wanted to choose were out of stock, so I had to buy books I didn't prefer to make my order up.

25 June 2023
Rated 5 out of 5 stars

Quick delivery

Quick delivery. Note: DPD might say earlier when they are coming (not 10 minutes before delivery arrives like in last two deliveries).

25 May 2023
Rated 5 out of 5 stars

Great prices for children’s books

Great prices for children’s books. I am taking books to a school overseas and the set of Julia Donaldson Phonics books are a fantastic purchase. The Usborne sets of Science books will be a real hit at the school as well. The books I have ordered from them always arrive quickly and without any problems. 👍🏻

25 March 2023
Rated 1 out of 5 stars

Worst customer service.

Worst customer service.
The advertise they ship to the EU but cannot be bothered to correct paperwork to get the items through customs, no response on repeated messages to them. And then when they received the packages back, I had to chase them for my refund and they did not fully refund me. Dont buy from them, its not worth it

20 March 2023
Unprompted review
Rated 1 out of 5 stars

We ordered on e bay two diabetes books

We ordered on e bay two diabetes books. A delivery arrived but it only contained one book. We fed back that info to lowplex books but all they say is we have confirmation delivery was made. It was but for only one book. !!! Asked them again and 5 days later no response. E bay now involved to get us a refund.

14 March 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look