Quick and hazzle free delivery even to Europe. Received the packet in 3 days after placing the order. The packaging was good and the books arrived in very good condition. Great option for buyers from... See more
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Amazingly Excellent service 23rd December I ordered 15 books for my grandsons Christmas present from Lowplex on 21st December and received on 23rd December. This was after being let down by an... See more
My new favourite booksellers. My daughter wanted a Manga book series for Christmas...I ordered it from WH Smith only for them to cancel just over a week before Christmas. In a panic I found them on sa... See more
I originally saw a set of books from this seller on a larger company, and decided to check out direct. They offered competitive value and order was shipped quickly. I was updated at each stage... See more
Company details
- #15 of 16 best companies in Childrens Book Shop
Written by the company
Trading for 20 years as Lowplex Books Lowplex Books is part of Price Cut Books Ltd, we want to encourage a love of reading in all children. That's why we have been offering exceptional books at affordable prices since 2004. We select books that we know your children will fall in love with, from treasured classics to the latest must-have series. With our extensive range of authors and genres, there is something for every child, from reluctant readers to eager bookworms. Our service doesn’t stop there: our friendly team are on hand to ensure that your shopping experience with us is enjoyable and hassle-free. You can be sure that your books will arrive on time and in great condition. We look forward to being a part of your next story
Contact info
Unit 31, Vulcan House Business Centre, Vulcan Road, LE5 3EF, Leicester, United Kingdom
- 0116 2619765
- support@lowplex.co.uk
- www.lowplex.com
Hasn’t replied to negative reviews
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everything as described
I had never used Lowplex books before
I had never used Lowplex books before, however, they had what I wanted in stock. I purchased a book set at a reasonable price and the books arrived quickly. I would buy from them again.
Prompt service thanks
Great books for travelling
Lovely Winny the Witch books- easy to travel with. My 4 year old loves them!
Fantastic
Fantastic. Came in New condition as ordered and was well packed. Thank you very much
Good price and good delivery
Good price and good delivery. Only quibble is that set of five books wee from three different editons. Apart from that excellent!
The book I ordered was nicely packaged…
The book I ordered was nicely packaged and came in the blink of time.
Excellent service many thanks.
Books turned up on time great book set
Both amazing products and service!
Perfect service
I love this site. Like a proper bookstore. Knocks spots off Amazon: books I wanted here were far cheaper than that giant and arrived quickly, in pristine condition and well packaged. Extremely pleased. Thank you.
Shocking - worst online transaction I have ever made!
I was expecting a delivery on Thursday 24th March but the DX delivery driver could not find my address. He had a SatNav but phoned me for directions.
I asked him if he knew where various local landmarks were, so I could assist him with directions, but he had absolutely no idea where he was or where the places were that I mentioned, despite having a SatNav.
My parcel was returned to sender due to 'insufficient' address details - these details are on my online account and are supplied to the delivery company by Lowplex books. 5 days later it still hasn't been returned. Not only could they not find my address, I don't think they can find the return address either.
Lowplex books said they will refund me on 28th March, when the parcel, which I have never seen, is returned to them.
Still awaiting refund - the wait goes on....and on.
A great service all round!
I ordered some books as a birthday gift for my daughter. The books were at a really competitive price. They arrived within the delivery date advised and were packaged well. I would definitely use Lowplex again and recommend to others.
Very good service returned my book…
Very good service returned my book after being sent back by mistake .
Would definitely recommend them.
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