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Lowrie Holidayrentals Reviews 

2
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TrustScore 3 out of 5

3.0

Holiday Apartment Rental
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Company details

  1. Holiday Apartment Rental
  2. Holiday accommodation service

Written by the company

Here at Lowrie Property Holiday Rentals LTD we pride ourselves on offering a range of Holiday rental accommodation to suit all your trips, if that's a business trip or a getaway with the family we have something available for everyone!

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3.0

Average

TrustScore 3 out of 5

2 reviews

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3.0

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(2)

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Rated 1 out of 5 stars

BEWARE

Booked a 3 night stay through Booking.com for Lowrie Holiday Rentals flat in Innerleithen.
The booking was accepted and money taken from our card.
We were promised in a Booking.com message from LHR that a key code for entry would be sent on the morning of arrival.
By 13:00 on day of arrival, no key code had been received so we tried contacting LHR via the mobile number given - text and voicemails left - and also by Booking.com messenging.
No response had been received by 16:45. After trying unsuccessfully to contact LHR again, we spoke to Booking.com who tried to contact LHR on our behalf. They too were unsuccessful. At 20:00 we still had nowhere to stay that night (nor the following 2 nights) so we had to find alternative accomodation.
Booking.com did agree to refund in full.

I would hope that no future customer is treated to the same behaviour.

22 April 2025
Unprompted review

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