Loxieshairwear Reviews 

11
TrustScore 4 out of 5

4.2

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4.2

Great

TrustScore 4 out of 5

11 reviews

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4.2

All reviews

(11)

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Rated 5 out of 5 stars

Best purchase I’ve ever made.

Love this product it makes my hair so silky and soft and styled without heat!

For a curly haired girl I love to blow out my hair but don’t love putting a lot of heat on it, so this is PERFECT!
I got my first mini set as a gift from my boyfriend and fell in love so ordered the original!

Can’t wait for the mini bangs roller to come out that I seen in a video!

Keep shining this brand is amazing ✨

28 January 2023
Unprompted review
Rated 4 out of 5 stars

How to get perfect hair everyday!

Ordered this set as I’d been watching for ages and finally decided to take the plunge!
Such a lovely product and my hair is perfect every single day. Did take a couple of attempts to get it right but the instructions were brilliant and soon got the hang of it. It was all packaged up lovely and the hand written note was a lovely touch.
Thank you for a lovely product and will be recommending you to everyone!
Xx

19 September 2022
Unprompted review
Rated 5 out of 5 stars

The best hair products 🌟

I absolutely love my Loxies items! I have seen such a difference in my hair since using their products.
The curl kit is such good quality and also affordable, works wonders!
The scrunchies and hair clips are gorgeous.
Fast delivery and the owner is very knowledgeable.

4 April 2022
Unprompted review
Rated 5 out of 5 stars

Love 💕💕

This is by far THE best heatless curler. It keeps its shape, super comfortable to sleep and and I’ve less frizz! Really am so pleased and deffo on the road to healthy hair!

10 September 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely love my heatless curler

Absolutely love my heatless curler! So comfy to sleep in and the material is amazing so soft! Takes me less than 5 minutes to do my hair every morning don’t know what I use to do without it! Would 100% recommend this product.

9 September 2022
Unprompted review
Rated 5 out of 5 stars

I absolutely love everything that I…

I absolutely love everything that I have purchased from Loxies. My favourite being my comb which I now take with me everywhere! Everything is such high quality, and always arrives beautifully packaged. Cannot fault this small business, and I've learned so much about haircare since following them.

21 April 2022
Unprompted review
Rated 5 out of 5 stars

Personal service

Hi, first of all your curling kit comes beautifully packaged, I mean beautifully! It does exactly what it is advertised today and is easy to learn. I had a query and my email was responded to within a couple of hours, and when I messaged on Instagram with another question that was responded to instantly!

I would definitely recommend purchasing your heatless curl kit from loxies hair wear, and I will be ordering clips and oil in the future too!

1 July 2022
Unprompted review
Rated 5 out of 5 stars

Amazing!!!

Amazing product!
I bought my mum the original kit and she couldn’t live without it!
She then bought my sister a curl kit who didn’t like her hair curly! She now uses it most nights!
I have got one myself now and it’s just great easy!
Loads of tutorials on her Instagram.
I have sent a numerous of questions via Instagram and always had a reply within the day.
What a successful women.
I just want a kit in all the colours and sizes now!!
100% recommended

7 September 2022
Unprompted review
Rated 5 out of 5 stars

Love everything I’ve bought

Bought a number of products through Scrunchies to hair clips to heatless curlers and loved every single one. Especially the new design of heatless curlers is amazing and so comfortable to sleep in.

7 September 2022
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible condition of the…

Absolutely terrible condition of the item I received. It had stains on it and smell of some kind of shampoo so obviously was sent someone’s used thing

There is also no customer service and hand written note was so unprofessional too

“We like to thank our customers” gurllll. Who is we? You show how you pack this in your bedroom. By yourself. Who is we. Please.

Stop harassing me via email to remove this review too.

31 August 2022
Loxieshairwear logo

Reply from Loxieshairwear

Hi Sarah,

I’m extremely sorry to hear you have been unhappy with your experience. This is a very unusual situation for us as we do not accept returns on any used items and all our products are quality checked before leaving us.

I can’t seem to find your name in any of our order records, could you please let me know where you ordered from so we can ensure the issue is dealt with. An order number would also be really helpful if you could include that in your email.

We pride ourselves on our customer service and experience and always aim to reply to emails within 24 hours. I have checked and I have no email or messages from you on any of our contact channels. Please let me know how you contacted us for customer service so I can rectify the issue.

As to the handwritten note, I’m sorry you found this unprofessional. We like to personally thank our customers for their support which is why we handwrite our notes in each order.

You can contact me via info@loxieshairwear.com.

I look forward to hearing from you so we can get the problem resolved as soon as possible.

Ellie

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