Loxley Colour Reviews 

9,469
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 792 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the professionalism and helpfulness of the staff. People are highly satisfied with the superb quality of the prints, products, and framing, noting excellent color accuracy. Reviewers also frequently commend the efficient and fast delivery, often mentioning secure and robust packaging. However, some customers also noted occasional issues with delivery, including significant delays or orders not being received. A few other people also felt that quality control could be inconsistent, citing problems like uneven borders, bent edges on prints, prints being darker than expected, or even receiving orders mixed with other customers' images.

What people talk about most

Quality

People report positive experiences with quality, consistently praising the superb print quality, vibrant... See more

Product

Reviewers consistently express delight with the product quality, with many customers praising the superb... See more

Service

Customers had positive experiences with service, consistently praising its professionalism, efficiency, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed and efficiency of... See more

Order

Users describe positive interactions with the ordering process, finding it straightforward with many options... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service once again! Items were delivered ontime & extremely well packaged. Print quality was superb, Client was delighted with the print & the vibrance of the colours. Great job all round... See more

Company replied

Rated 5 out of 5 stars

The quality of the prints were beautiful The grandkids enjoyed their copies and my wife Eileen put the other two prints up in our living room The service was excellent, I repeated my request m... See more

Rated 5 out of 5 stars

Quality as expected and arrived within predictable time scales. I value the reliability of Loxley. Only issue I have on this occasion is with the delivery company who wouldn't wait till I answered t... See more

Rated 5 out of 5 stars

I recently sent off digital photographs to Loxely Colour to have prints made of different sizes. I do this quite often and I don't have to worry. Everything is always handled perfectly. This time... See more

Company replied


Company details

  1. #10 of 40 best companies in Photo printing service
  2. #1 of 2 best companies in Bookbinder
  3. #19 of 40 best companies in Digital Printer
  4. #8 of 14 best companies in Photo lab
  5. #7 of 16 best companies in Picture framing shop
  6. #26 of 48 best companies in Printing shop

Information provided by various external sources

High quality professional printing services for professional photographers in the UK and worldwide. Home of the famous Bellissimo wedding album range.


Contact info

4.8

Excellent

TrustScore 5 out of 5

9k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(9,469)

770 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10

10/10.

Used Loxley on many occasions. Great quality & selection of products. Fast turn around. Well priced too.

29 March 2026
Rated 5 out of 5 stars

Tight deadline met with super service

Yet again Loxleys have proved why I keep using them. A customer with a very tight deadline needed and album his daughter's 50th Birthday.Loxley not only said they would do their best, but also spotted a possible issue calling by phone to discuss to confirm their suggested correction. And they still met the deadline with delivery onetime . . Again.

When I suggested a small something for the team, I was told not to worry - all part of the service. SO we are making a donation to Social Bite Glasgow to help others who need it.

Thank-you Loxley Colour, and this is why talking helps and we keep returning to your services.

26 March 2026
Loxley Colour logo

Reply from Loxley Colour

Hi Andrew,

Thank you so much for your review!

We were delighted to help you with meeting your deadline to ensure your client had the album for the special occasion.

We are so grateful of your extremely kind donation to such worthy cause!

We look forward to working with you again soon!

Team Loxley

Rated 5 out of 5 stars

Professional Service

I photograph an annual VIP visit to a local Hospice where she meets each patient at their bedside, and staff members are presented to her during the visit.
A very quick turnaround from submitting the images through Loxley’s software to receiving the photographs are required.
Loxley never fails to to provide this service, with professionally produced photographs which patients and staff really treasure.
I thoroughly recommend Loxley Colour, would not use any other company.

26 March 2026
Loxley Colour logo

Reply from Loxley Colour

Hi Ian,

Thanks for your review!

We are so pleased to help and be a part of the amazing work you do. We understand how important a fast turnaround is in these circumstances.

Team Loxley

Rated 5 out of 5 stars

Superb results using proofed images.

I have just received my first order from Loxley after some years of using another company who never bothered to return an email raising an issue with some prints.

I took advantage of Loxley's free print samples, which were great as they provided both corrected and uncorrected versions of each image.

Following on from this, I utilised their excellent colour profile guide to proof images in Lightroom prior to ordering a 'contact sheet' of small prints.

The order arrived well packed and the results were better than I'd expected being extremely close, if not identical, to how they were edited.

For those who are unsure, if you have proofed your images and output the files as advised, colour correction should not be required.

I am very impressed with my first order, so on the strength of that, I would highly recommend Loxley.

16 March 2026
Loxley Colour logo

Reply from Loxley Colour

Hi Andrew,

Thanks for your review

We’re really pleased to hear your first order with us went so well.. It’s great that the sample prints and colour profile guide helped you get everything just right, and that the final results met your expectations.

Team Loxley

Rated 3 out of 5 stars

Order Issue

Unfortunately, this time my order arrived not as expected. Two of the photos have slightly bent corners. It is only visible when viewed from an angle, but it is still noticeable.

I also requested that a sticker be placed on the back of two photos (or that it be written lightly in pencil) to indicate which paper type was used, as was done in my previous order. However, this was not done. It seems that perhaps the comments left with the order were overlooked.

Additionally, it would be extremely helpful if my completed orders showed the file names together with the selected paper finishes. At the moment, I can only see the Loxley item code and the paper type in the description. When I need to show a client the same photo printed on 4–6 different paper types, it is very difficult to identify which is which from the order history.
Kind regards
Vygis

7 April 2026
Unprompted review
Loxley Colour logo

Reply from Loxley Colour

Hi Vygis,

Thanks for your review.

We're sorry to hear this, our Customer Service team will be in touch to resolve this with you.

Team Loxley

Rated 5 out of 5 stars

Returning customer

I have used Loxley previously and again they went over and above to get my print to me on time for competition. The print in the mount was stunning.

23 March 2026
Loxley Colour logo

Reply from Loxley Colour

Hi Lorna,

Thanks for your review

We're so pleased to hear you were happy with your experience, we hope to work with you again soon!

Team Loxley

Rated 5 out of 5 stars

Fantastic service and quality and very…

Fantastic service and quality and very professional and always prompt delivery

15 March 2026
Loxley Colour logo

Reply from Loxley Colour

Hi William

Thanks for your review

We're so pleased to hear you were happy with your experience, we hope to work with you again soon!

Team Loxley

Rated 5 out of 5 stars

Asked for a colour check

Asked for a colour check. Prompt service and pleased with the results. Will now use them for my future prints.

21 March 2026
Loxley Colour logo

Reply from Loxley Colour

Hi Mandi

Thanks for your review

We're so pleased to hear you were happy with your experience, we hope to work with you again soon!

Team Loxley

Rated 5 out of 5 stars

Consistently flawless quality and service

I have been using Loxley Colour for my wedding photography business for a long time now, and they never fail to impress.

My couples absolutely love the quality of the prints and the USB presentations. The finish is always premium and professional.

Their turnaround times are impressive, and the customer service team is incredibly helpful if I ever have a query. They are a vital part of my workflow, and I can't recommend them highly enough

21 March 2026
Loxley Colour logo

Reply from Loxley Colour

Hi Thomas,

Thanks for your review.

We’re really pleased to hear you and your couples are happy with the quality of the prints and USB products, and that our turnaround times and customer service help

Team Loxley

Rated 5 out of 5 stars

Good quality of images and quick…

Good quality of images and quick delivery of my prints.

17 March 2026
Loxley Colour logo

Reply from Loxley Colour

Hi Margaret

Thanks for your review

We're so pleased to hear you were happy with your experience, we hope to work with you again soon!

Team Loxley

Rated 5 out of 5 stars

I’ve been using this company forever

I’ve been using this company forever. They’ve never let me down and keep adding to their range of products.
Would recommend to anyone wanting quality service.

19 March 2026
Loxley Colour logo

Reply from Loxley Colour

Hi Heather

Thanks for your review

We're so pleased to hear you were happy with your experience, we hope to work with you again soon!

Team Loxley

Rated 5 out of 5 stars

First Rate in Every Respect

Fantastic customer service- it was great to talk to Jacqueline and get her advice before placing my order and I was thrilled with the quality of the framed print. My client loved it. I feel in such safe hands with Loxley Colour.

19 March 2026
Loxley Colour logo

Reply from Loxley Colour

Hi Emma,

Thanks for your review

We're so pleased to hear you were happy with your experience, we hope to work with you again soon!

Team Loxley

Rated 5 out of 5 stars

Loxley is always my first choice for…

Loxley is always my first choice for prints, whether it's wedding prints or photography club competition prints, the quality is hard to beat!

1 April 2026
Unprompted review
Loxley Colour logo

Reply from Loxley Colour

Hi

Thanks for your review

We're so pleased to hear you were happy with your experience, we hope to work with you again soon!

Team Loxley

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look