During the past month I have twice attempted to buy filters for my 2022 Defender. Twice I have received confirmation emails, but then, a day or two later, LR Parts Direct has decided to cancel my orde... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Nice company to deal with. Communications are good. Stand behind their product. Shipping to NJ USA is usually faster then most mid- Country, west coast based suppliers. Prices are significanly... See more
I have been exclusively LRdirect for the last 4 months and have had over 6 separate orders, all have been trouble free and always promptly shipped. As I live in Germany I can order on the weekend a... See more
Follow up to my previous problems contacting this company. Advised of despatch via Parcelforce, but address was wrong, the first line was missing. Caused problems with carrier, who’s system can’t... See more
Company details
Written by the company
We aim to be your one-stop shop for Genuine LR, Original Equipment and Quality Replacement Parts for Land Rover© vehicles. Providing a fast and efficient delivery service and unbeatable value-for-money to independent workshops, clubs, charities and enthusiasts. Supplying an extensive range of quality parts, accessories and equipment from Allmakes and Britpart as well as genuine Land Rover© spare parts for all models. We are not just another supplier however, drawing on over 65 years of mechanical experience working on all Land Rover© models from our sister company K Motors, we use the knowledge we have gained to offer an “LR Direct Workshop Approved” recommendation on products that have been tried and tested by our technicians.
Contact info
Unit 9F Centurion Court, PR25 3UQ, Farington, United Kingdom
- customerservices@lrdirect.com
- www.lrdirect.com
3.3
Average
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great vendor
Great vendor, rapidly becoming my go-to.
PT Schram
PTSchram Rover Repair
Churubusco, IN
USA
ptschram.com
11 June 2019
Unprompted review
Great service and merchandise
11 June 2019
Unprompted review
A very trustworthy and efficient supplier
Never failed to ship on time !
11 June 2019
Unprompted review
Perfect shop for Land Rover parts.
Everything went as smooth as it should be. Highly recommend!
10 June 2019
Unprompted review
Very good service
10 June 2019
Unprompted review
Will use again
It turns out that LR Direct were only 5 minutes down the road and they offered a collection service.
Only 4 stars as they were supposed to contact me when the collection was ready and they didn't.
10 June 2019
Unprompted review
Nice job Thank you
10 June 2019
Unprompted review
Fast and quality.
10 June 2019
Unprompted review
Very good service
10 June 2019
Unprompted review
Items all delivered quickly
Items all delivered quickly, correct parts supplied in good packaging - just what you'd like to experience.
10 June 2019
Unprompted review
Fully satisfied
10 June 2019
Unprompted review
precision and punctuality
10 June 2019
Unprompted review
Easy to find parts and brand.
Easy to find parts, helpful to have brand with items.
10 June 2019
Unprompted review
Fast delivery.
9 June 2019
Unprompted review
part arrived sooner than expected,price was excellent
part arrived sooner than expected
9 June 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.