Shambolic from start to finish. Lack of communication, lack of professional. We viewed the property, at that time no other business was interested. We had to continually chase for answers regard... See more
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The incompetence, misplaced promises and just complete lack of care from these people is unreal. Our estate “manager” Shaun Egan is a complete waste of space, nothing but delays, no replies a... See more
I'm a leaseholder and after getting the invoices from hlm property management can see charges for 175 a time for paint work from this company that they didn't do. Not surprising to further find out th... See more
Chasing me for fees for a property I sold 3 months ago, despite them telling me what I needed to pay as part of the ridiculously expensive management pack from them and HLM property. Shambles, said... See more
Company details
Information provided by various external sources
Lambert Smith Hampton is a leading UK market focused commercial property and real estate consultancy.
Contact info
Oxford Street 180, W1D 1NN, London, United Kingdom
- www.lsh.co.uk
1.4
Bad
46 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shannon has been amazing in dealing…
Shannon has been amazing in dealing with me and has been very empathetic of my situation and her service has been amazing. I highly commend her for her services and she’s been a credit to the company
20 June 2022
Unprompted review
A Very Racist Company
From top to bottom a very racist company.
Many of them would fit in so well at The Met.
22 March 2022
Unprompted review
Chasing me for fees for a property I…
Chasing me for fees for a property I sold 3 months ago, despite them telling me what I needed to pay as part of the ridiculously expensive management pack from them and HLM property. Shambles, said would call me and then claimed my phone wasn’t taking calls, got pretty much zero response unless I emailed the managers and never got through on the phone.
If you see the LSH or LPS logos make sure you are ready for a scrap
10 September 2021
Unprompted review
%36 service charge on commercial property and nothing gets done
I have been a tenant in a commercial property managed by them and it is total disaster ,
Reporting a issue with leakage Infront of the building it has been reported SEP 2019 upto now issue has not been resolved, plus they are charging %36 service charge on top of the annual rent you would think they will however no suprise to me they are presenting big commercial estate agent however no one knows what is going on they change their staff very often so that putting the blame on previous staff end of the day jobs are not getting done and all you hear is bla bla bla keep away or make sure you get written contract with them otherwise you end up loosing alot of money and the stresses cause of dealing with them
3 June 2021
Unprompted review
Beware of this company
They are the managing agents for my flat in Ashford.
They overcharged my electricity bills by manually altering readings on two bills. When complained, they fogged off saying it was not deliberate and offered no explanation for planted readings and did not offer to correct the bills.
I complained up to the highest management level, but couldn't believe sheer incompetency of managers to understand simple electricity bills.
I am left with no option other than legal action.
Shoddy accounting system with muddled up accounting.
BEWARE if they are your managing agents. Check your bills thoroughly. Incompetent bunch
27 October 2020
Unprompted review
Very bad customer service.
LSH are the managing agent for my block of apartments. They supply no communication and do not respond to mine or my neighbours simple queries. They are being paid by us residents but have no respect for them. It is bad practice and very disappointing from such a large organisation. I wouldn't recommend them to anyone.
20 January 2018
Unprompted review
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