Quick, punctual and accurate service. Goods arrived in Prague 2 days after the order was placed, nicely packed. One item turned to be not immediately available despite the listing, that was clea... See more
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See what reviewers are saying
I couldn't have wished for better service from teh team at Lucas Diving. They were extremely helpful and accomodating with my purchase for my partners' birthday present. It was sent so that it was de... See more
While the shop has great prices and a wide range of items, they also have the worst customer service I've ever seen. It's like talking to a wall. I requested, it two separate orders that a specifi... See more
UK based but Apeks products are so overpriced here and ranges held are limited. As a family diving together later this year we decided to buy some new kit. Very pleased to find what we like here. One... See more
Company details
Written by the company
Al meer dan 40 jaar alle duikmaterialen onder één dak. Het grootste aanbod en wereldwijde leveringen. Van snorkel tot compressor. Alle grote merken uitvoorraad leverbaar. Zowel instore and online. Leveringen B2B en ook aan de duiker rechtstreeks (B2C)
Contact info
Bedrijvenweg 3a, 7442CX, Nijverdal, Netherlands
- 0548615106
- info@lucasdivestore.com
- www.lucasdivestore.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
All the ordered and delivered products…
All the ordered and delivered products meet my expectations, and they are smoothly delivered to my home address.
Very nice products and great price
Very nice products and great price. Actually, in my opinion, this store is the best and I'll be always buying from this store, Thank you for the types of equipment and the shipment of the goods.
The employees treated me with the highest professionalism, and I will always be a customer of the store.
Easy to purchase
Easy to purchase. Very responsive staff in providing solutions when something got stuck with payment. Working link to trace the shipment, which is often not the case with many providers nowadays. Fast delivery with DPD.
Great experience
Product as described, good price, quick and smooth shipping - great experience!
Excellent customer service and fast…
Excellent customer service and fast shipping
Incredibly fast delivery
Incredibly fast delivery ! Loved the packaging of this special gift. As a UK buyer who believes we should have stayed a part of EU beware of the extra import tax bill that arrives later !
Great service with fast delivery
Great service with fast delivery - could not be better. Item at great price, received in excellent condition
Great product,fast distribution and…
Great product,fast distribution and fast delivery to the u.k. thanks.
Dent in watch case
I received a watch that didn’t have seals on the case but had a big dent in it. Provided a picture of it to Lucas Divestore and asked for an explanation.
Their response? Denial, the watch is new and if you don’t like it this way, return it. No explanation, nothing.
Not buying again there, for sure.
Money all gone.
Ordered a watch around 450 Euro in may 2023. I asked the customer service to please check the watch as it was going to be an international shipment with customsissues. The watch was claimed beeing checked and sent to me. The Seiko watch appeared to be faulty and unusable. The waterproof buttons fell off right when I took it out the box. I sent the watch back, it never arrived, stuck in the netherland post as the tracking tells me.... I made the mistake to send a package without insurance, they were participating in this episode by sending rubbish to me. I can prove the watches state with photos and videos. However they refused to acknowledge that they were playing a part in this unlucky development. I am left with 70 Euro Customs, 70 Euro shipping costs (back and forth) and 480 Euro Costs for the watch. Money all gone, watch gone. I would have expected to somehow meet in the middle...

Reply from LUCAS DIVING
Super fast delivery!
My order was delivered within 24 hours with DPD from the Netherlands to Germany. Couldn't be happier! I would highly recommend this shop. Fast and friendly reply via mail included!
Ordered a dive watch from their site…
Ordered a dive watch from their site and they where both the cheapest option and provided superfast shipping. I got my order within 3 days of ordering (sipping from one EU country to another).
Overall good experience!
Thank you!
Real professionals work in this company!
And they are always happy to help beginners like me.
Very friendly and responsive customer…
Very friendly and responsive customer service. Products in stock, fast delivery.
I’ve been waiting the order since 28…
I’ve been waiting the order since 28 November !!!
ORD37313

Reply from LUCAS DIVING
Great company better prices
I was a little hesitant to order from an overseas company (I live in the US). Their prices were amazing items shipped quickly, all items were brand new and in original manufacturers packaging. Had no problem registering the product with manufacturer for warranty. Will definitely be using them again for any of my high-end purchases.
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