Lucie & Olivia Reviews 61

I have ordered a few bags from Lucie & Olivia and loved them all. This time I had a very small issue but L&O sorted the problem very quickly with no hesitation. This I appreciated as it was a gift. Would highly recommend no question. Thank you L & O

The most lovely company run by lovely people! The bags are beautiful and so well made. I have quite a few now and love them all. They all get used often. Would highly recommend Lucie and Olivia!!

I was very lucky to get these ladies to bring a stall to an Xmas event I was organising and bought a bag from them which I absolutely love and liked it so much I bought another from a work colleague as part of her leaving present as she was admiring mine.
Such great quality, I have a lovely denim blue and can’t be happier with my purchase.

Website easy to use and bag arrived promptly. The bag is also beautifully made and am very happy with it. It is a gift for a friend.

I saw one of their bags in my local shop and asked if they did the Ellie in dark brown. They phoned Lucie and Olivia, and hey presto they did! I paid for it and they said they would send it to my home address. The following day I decided I would have preferred it in navy instead of dark brown. I emailed them to ask if they did it in navy. They said they would have it made for me so it would take a bit longer. I have to say, I was a bit of a pain because 2 days later I decided I did prefer the dark brown after all. They were so patient with me and sent it to me straight away (before I could change my mind again!). I’m so glad they did. I absolutely love the bag. Fabulous quality. Perfect neat size. Thank you Lucie and Olivia

Prompt delivery.
Beautiful, high quality bag.
Packaging is special.

I would give 0 stars if it was an option.
I bought 3 'closing down sale items' and evry item was cheaply made, material was not as advertised, sizing & colour was not the same and the sizing is completely off. I requested a refund and they refused - I am in the process of reporting them to consumer affairs. I may as well have thrown $200 in the bin...don't buy anything from them.

Item arrived fast, amazing quality *****

This is the 4th bag I have bought from this company and they are all so lovely. Great quality and fantastic service. I would definitely recommend.

Lovely customer service, prompt despatch, really nice products

I’ve had several Lucie and Olivia handbags and I find the style and quality to be great and the bags are extremely functional and look really fab too!

Great wee phone case. Great individual service. Fully recommend

Gorgeous bags, amazing service

Great shopping experience and very quick response.

Fantastic service as always and the heart shaped bag is beautiful. Thank you Claire & Jo.

Absolutely fabulous item, beautifully packaged. A small business of which I am pleased to support. Will be buying more from this shop. Thank you
Camilla.

Fantastic customer service and quality item at a great price.

Was able to talk to someone on the phone who sorted out a strap for me. Phoned me back as promised- bag quality impressive .
Thank you

The high quality goods are described in detail and dispatch is efficient and speedy.

really pleased with the product easy to find items inside. Decided to buy another one for my daughter.