Lucky Ones Reviews 

1,111
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

deposited crypto ETH and my deposit seed / address was changed during the transaction how funny ! My funds never arrived in my account. This is a classic crypto deposit scam. During that day Suppor... See more

Rated 5 out of 5 stars

I’ve had 2 other online gambling sites cancel my membership when I won money. Lucky Ones support staff were excellent in assisting me with getting my account verified so I could claim my $1000. Great... See more

Rated 5 out of 5 stars

Have been very happy the times I have played luckyones casino, withdrawal process is quick and easy, 24/7 live chat that doesn't feel like your talking to a robot (even if you are, which i dont know)... See more

Rated 3 out of 5 stars

I just face difficulties when I asked to withdraw the money and after many inquiries from your side - money came back as balance- now I'm facing another one - i have balance need to transfer to my b... See more

Company details

  1. Gambling Service

Written by the company

Lucky Ones Casino. With a keen focus on luxury and high-end lifestyle, this casino provides its players with the real first class experience. Enjoy this lavish excitement all from the comfort of your home


Contact info

You should know

3.6

Average

TrustScore 3.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(1,111)

242 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Huge win but waiting to get paid

From the start i lost a fair bit of money but RTP hit hard and then some. I won 40,000 CAD off a 10 CAD dollar bet. Naturally i was extremely excited. To be honest i think i jumped up in the air pretty big but then worry set in. I had never made a withdrawal yet so i was unsure how quickly I'd get paid. I had read all terms and condition so i knew the money was mine without any additional wage requirements or breaches of terms. The staff have been great but the payout periods are unreasonable. I have to wait 48 hours per withdrawal and as per terms and conditions its 6000 max per day. Its now day 4 and I've seen 6000 total dropped into my account. I've been told a few different things from support but still stuck waiting though they said i wouldn't be. I'll update and increase my review when i get the remainder of my winnings. It's real and the RTP is good. You can absolutely receive huge wins. If you'll get the money is the question. I'll reach up with an update. Good luck everyone!

17 December 2025
Unprompted review
Rated 3 out of 5 stars

I just face difficulties when I asked…

I just face difficulties when I asked to withdraw the money and after many inquiries from your side - money came back as balance-
now I'm facing another one - i have balance need to transfer to my bank account and it show me no balance there while its more than $ 60000 my balance at your end

15 December 2025
Unprompted review
Rated 1 out of 5 stars

Their customer service is incredibly…

Their customer service is incredibly all over the place! Some days I’m answered within minutes and some days HOURS and I mean I think the most was 16hours.. they held onto a deposit that was “missing” and would have to wait a few days to clear (never had this happen before) but “kindly” offered for me to make another deposit using a different method. LOL they just want your money.. any bids I’ve done over $5 has NEVER paid a single line or bonus this site aswell as their sister sites (lukki, let’s lucky, lucky dream) are incredibly controlled. I’d strongly suggest to go elsewhere for better returns as these sites will just eat your balance and offer more deposit match codes to keep you putting more money in.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

I give these guys a 5 star for sure

I give these guys a 5 star for sure. Reading all the comments about how they took ages to get there money. That definitely wasn't for me. I won on Saturday and got verified straight away. Come Monday morning the money was already in my account. Great game selection also and the support team are great!! I have nothing bad to say about this casino.

6 December 2025
Unprompted review
Rated 2 out of 5 stars

Impossible to withdraw money

I've been trying out some of these new online casinos and just joined this one..I like the slots..easy to deposit money but if you want to withdraw your money it's a long long wait. I sent in my ID to be verified but have no idea if I am and I'm here still waiting to withdraw my funds back into my bank account. I guess I'll cross this casino off my list

29 November 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look