Luggage Pros Reviews 

363
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

“Great duffle bag! It has alot of storage space, light wt to meet my needs and stay within the international airline regulations without having to pay extra. This wheeled duffel will be almost perfe... See more

Rated 1 out of 5 stars

This Site SHOULD BE SHUT DOWN. They claim to produce personalized luggage but always claim pictures are too blurry or pixelated to print and their Customer Service is beyond TERRIBLE it's unprofess... See more

Company replied

Rated 2 out of 5 stars

I didn’t like the fact: 1- free shipping inside USA and they are not mentioning that in main page where the at is. 2- they tell you sign in for notifications and get 10% I discovered that on seco... See more

Company replied

Rated 5 out of 5 stars

When my trusty 30 in Samsonite Silhouette (aka Big Red) gave up the ghost after many years of years, I did my research and decided I wanted to replace it with the Delsey Chatelet Air 2.0 Trunk Spinner... See more

Company details

  1. Travel agent

Information provided by various external sources

Luggage Pros - Large selection of luggage, bags, briefcases, handbags, laptop bags, travel accessories, and more. Low price guarantee, free shipping, and easy returns!


Contact info

3.6

Average

TrustScore 3.5 out of 5

363 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.6

All reviews

(363)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Charging and not shipping

Made an order, the credit card was charged and a confirmation email received. When I went to track the shipment, I discover that the order was cancelled without informing me and without returning the amount.

25 November 2017
Unprompted review
Rated 5 out of 5 stars

Great Selller and great piece of luggage

This is a great piece of luggage. It is very light compared to other same size pieces. The construction is great and I expect it to last a Long time. Communication with the Luggage Pros was great. Shipment arrived on time. Highly recommend buying this piece and from this seller.

21 November 2017
Unprompted review
Rated 5 out of 5 stars

Luggage Pros Tote

I purchased a tote which has a band that fits over the handle of my rolling luggage. It is great, easy to manage and best part does not fall off the rolling luggage. I have looked for this type for a long time now I am pleased to recommend it to others.

9 November 2017
Unprompted review
Rated 5 out of 5 stars

My experience purchasing a Travelpro …

My experience purchasing a Travelpro crew11 rolling luggage through Luggage Pros web site was quick and easy and I selected standard shipping and the item arrived in two working days. I must be close to the distribution center. I was pleased with their service.

30 October 2017
Unprompted review
Rated 1 out of 5 stars

Don’t use this company if you want something fast.

Ordered this item on Thursday morning, paid for expedited shipping, no notification as of Sunday, customer service was rude and wanted to talk over me.

Ordered a piece of luggage from Costco, same day, non-expedited shipping. It will beat the piece I ordered from this company by at least two days.

I don’t like paying for a service and then not getting it.

If the luggage is not here by Friday, I will return it.

Don’t use this company if you’re in a hurry.

29 October 2017
Unprompted review
Rated 2 out of 5 stars

Beware: Extra Fees at Checkout

Spent $80, paid for shipping since under $100 or something, then they added on a $9.95 “oversized handling” fee. Really Luggage Pros? Unfair and never saw when ordering, only at last page of check out. Buyer beware.

28 October 2017
Unprompted review
Rated 5 out of 5 stars

Exactly what I wanted

Exactly what I wanted. Product arrived on time and was as advertised. Plus it was less expensive than I was able to find any place else.

26 October 2017
Unprompted review
Rated 5 out of 5 stars

Recommend

My shopping experience with your company was Amazing!! I loved that I could depend on a Discount! My research showed me I was going to be getting a quality product and I did!! My order arrived in a timely fashion.

Thank you for Great Service and a Great Product!! I would recommend purchasing from you to anyone.

23 October 2017
Unprompted review
Rated 5 out of 5 stars

One outstanding site

One of the easiest and user-friendly sites I have ever seen. A wonderful price for the luggage order but the ease in maneuvering around is simply exceptional. Keep up the great work.

18 October 2017
Unprompted review
Rated 4 out of 5 stars

Reasonable Price and Great Service

Ordered twice from Luggage Pros and was extremely satisfied with service and purchase. Prices were reasonable and shipping was fast. Only reason for four stars instead of five is the shipping cost. Most places don't charge for shipping over $35. Otherwise, recommend Luggage Pros.

16 October 2017
Unprompted review
Rated 5 out of 5 stars

I purchased a rolling computer bag

I purchased a rolling computer bag. My order shipped immediately and arrived within 48 hours. The bag is exactly as pictured, elegant and ladylike. I would definitely purchase from Luggage Pros again.

12 October 2017
Unprompted review

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