Wow….We stayed for my 60th birthday in our lovely four poster bed room for 3 nights and loved every minute from the minute we arrived to the minute we left. The food was fabulous, compliments to the... See more
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The fish and chips at Lumley Castle were a huge disappointment and nowhere near worth the almost £20 price tag. The so-called triple-cooked chips arrived barely warm, suggesting they had been sitt... See more
Afternoon tea for 3. There was a lovely selection of sandwiches 2 scones each with plenty jam and clotted cream deserts were lovely only down side was the bread which was starting to go very dry round... See more
Arrived for an afternoon tea today with my elderly relative. Cost was £25 per person and was very disappointed. Tea was earl grey or breakfast or coffee. Sandwiches were ok usual fillings. Scones w... See more
Company details
Information provided by various external sources
Experience Lumley Castle Hotel, County Durham, England. A unique and inspirational luxury venue; perfect for weddings, conferences, celebrations, luxury dining and leisure breaks. Join our facebook page for our latest offers & events.
Contact info
Ropery Lane, DH3 4NX, Chester le Street, United Kingdom
- www.lumleycastle.com
3.5
Average
46 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Lovely hotel
Lovely hotel. Grand castle. Hotel cat. Great food. Lavish setting.
13 April 2022
Unprompted review
We had our new year eve here on the…
We had our new year eve here on the special package. It was absolutely faultless! The food was incredible, service impeccable and the entertainment was top notch. Couldn't recommend it more! Thanks for an amazing few nights xx
5 January 2022
Unprompted review
Poor customer service
Booked and confirmed this hotel through a third party provider for a 2 night stay in November. 2 days later I received an automated reply through the 3rd party provider stating that the hotel would not be able to honour the booking due to unforeseen circumstances. Assuming understandably this would be due to the current Covid situation rechecked the site to note that other dates still available.
Very poor customer service to treat customers in this way. An automated email with no reasonable explanation totally unacceptable in regards to courteous customer relations
4 November 2021
Unprompted review
the best hotel ever
the best hotel ever. Highly recommend it. The location, the rooms, and the staff are amazing. I stayed there 3 times and I will go back.
31 May 2021
Unprompted review
The most beautiful hotel I have ever…
The most beautiful hotel I have ever stayed, and I travelled around the world. Everything is exquisite.
Location, rooms, dinner.
Absolutely amazing
We will go back again and again
4 November 2020
Unprompted review
Had my wedding here
Had my wedding here. They were fantastic and the surroundings are beautiful
13 December 2018
Unprompted review
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