Luna Bazaar Reviews 1,333

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

An old mercury Pottery Barn candlestick was accidentally broken. They no longer carried it - Found the Luna Bazaar and was able to replace the exact candlestick. As a caterer, I use these in numerous... See more

Rated 5 out of 5 stars

The paper parasols I ordered for my wedding are stunning and beautifully constructed. The colours are so pretty as well. The rose quartz colour is not exactly what I expected, it comes off a little b... See more

Rated 5 out of 5 stars

Luna Bazaar is one of those sites where you never know what you might find, but you can be sure that there will be unique and interesting items in the mix. The prices are great and shipping is fast,... See more

Company replied

Rated 5 out of 5 stars

I purchased some beautiful blue bottles. I specified the dates I hoped to receive them, and because they would not arrive by that date, they called to confirm that I still wanted them and that the exp... See more

Company details

  1. Wedding service
  2. Association or organisation
  3. Home Furniture Shop
  4. Hobby shop
  5. Interior designer
  6. Party shop

Information provided by various external sources

An exceptional source for wedding decorations, party supplies, and home décor. We specialize in paper lanterns, parasols, mercury and milk glass decor, tissue pom poms, hand fans, candle holders, vases, Mason jars, ornaments & more. Choose from 100+ exclusive colors, many matching across our product lines. Free Shipping over $100. Free Returns for 30 Days.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 2 out of 5 stars

Tissue Paper Tassels

I ordered multiple pre-assembled tissue paper tassel sets. Upon receipt, they were completed compressed in the packaging, and therefore ALL of the tassels had been bent over and were full of wrinkles. Unacceptable. I am sure the product looked great prior to packaging, but you have to package your products in a way that will ensure they still look great upon receipt by the customer. When I chatted on-line with a CS rep to complain about how the tassels looked upon receipt, they offered me a "higher quality" option through a different vendor. Really? If you don't think your product is a quality product, then don't sell it! The other vendor did not have the colors that I need. I would upload a picture if I could, however, I do not see that I am able to do that. Luna Bazaar, you cannot completely flatten this product when you ship it. You need to find an alternative method for packaging this delicate product. Do not order the pre-assembled tissue paper tassels!!

16 April 2018
Unprompted review
Rated 5 out of 5 stars

Luna Bazaar has the most amazing …

Luna Bazaar has the most amazing products and hands down the best customer service ever!! I bought a lot of glassware for my Daughter's wedding and they have the best prices with the most beautiful glassware out there. Thank you Luna Bazaar for helping me to make my Daughter's wedding beautiful!!

15 June 2017
Unprompted review
Rated 5 out of 5 stars

The staff is friendly and very helpful

The staff is friendly and very helpful. I had a problem with the online color of some glass votives not being accurate and some breakage of very delicate ornaments, but not due to the packing which is extraordinarily good. They were happy to refund my purchases and since return shipping is free, it was easy and painless. You can't get enough easy and painless these days. My experience with Luna Bazaar was a very pleasant one and I would highly recommend this company.

30 April 2017
Unprompted review
Rated 1 out of 5 stars

Pass on this if you're looking for quality!

The paper parasols are very low quality...unfortunately I purchased 5 of them a year ago and did not use one until last weekend. First time out one of the spokes came out of position and punched holes in the flimsy paper...now I'm afraid to try using them...too late to return so screwed out of $50. Never again!

10 April 2017
Unprompted review
Rated 5 out of 5 stars

Could not be happier

Excellent product, fair price, super unique and fabulous service. The mini flower vase/name plate literally made our party table elegant in a "small touch" kind of way.

11 March 2017
Unprompted review
Rated 5 out of 5 stars

Great item and fast delivery

I ordered the garland and they are just what i was looking for. Perfect for my daughter's room. The delivery was right on time! 5 stars will definetly older again!

6 March 2017
Unprompted review
Rated 1 out of 5 stars

junk and waste of 10$

avoid buying these they are pure junk and a waste of your money. i am only writing this review bc they sent me an email asking me to. well here you go. total junk. total waste of $.

6 March 2017
Unprompted review
Luna Bazaar logo

Reply from Luna Bazaar

Hey anon,
I can see from your order that you purchased two 8" premium lanterns for $2.25 each. We sell many hundreds of these lanterns and have very many satisfied customers. We stand by the integrity of our product 100% with free returns within 30 days of receiving the product. If this product really doesn't work for you please print out a free return shipping label by following the link below and return any unused product for a refund. Thank you for your time as well as your feedback!
-The Luna Team

https://www.lunabazaar.com/faq/#returns

Rated 5 out of 5 stars

Great stuff

I discovered that Chinese lanterns are now able to be illuminated with hanging LED lights. LUNA Bazaar had them!
Thank you

3 March 2017
Unprompted review
Rated 5 out of 5 stars

Tear drop bud vases

Experience was very good. Arrival time was excellent as well as the product. Would highly recommend!

28 February 2017
Unprompted review
Rated 5 out of 5 stars

Good quality

I was very happy with the quality and amazed at how quickly it arrived.

25 February 2017
Unprompted review
Rated 5 out of 5 stars

Speedy and well packed!

I received my lotus capiz shell tea light holder sooner than I expected and it was beautifully and safely packed. I was also pleased to see that it was in the right sized box rather than a huge box with tons of padding. Obviously, this company knows how to pack their products.

The candle holder is beautiful. I will return!

Tijen Hotchkiss

24 February 2017
Unprompted review
Rated 3 out of 5 stars

Shipping fees

Product was OK but shipping fees to Canada were to expensive. Luna Bazaar Charged me over $ 200 for $ 700 cost of merchandise and UPS charged me an other $ 200 . You should find and other cheaper Company. When I buy From US companies they are usually take USPS and everything is perfect. Recently I have tried to buy from you around $150 (Small hanging decoration mercury glass) and you were supposed to charge me near $200 for shipping than I have decided to not buy.

21 February 2017
Unprompted review
Rated 5 out of 5 stars

economy 5 pack

had exactly what I wanted and it arrived way faster than I thought it would

21 February 2017
Unprompted review
Luna Bazaar logo

Reply from Luna Bazaar

Hey dT,
We're so glad to hear you got your package in short order. Thank you for your feedback!
-The Luna Team

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