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Cosmétiques frais et faits main, végétariens et à 95% vegan. Nos produits ne sont pas testés sur les animaux ! Nous croyons en une révolution cosmétique et en des produits éthiques confectionnés à partir d'ingrédients frais. Nous proposons des savons, des bombes de bain, des produits pour la douche, pour les cheveux ou encore pour le corps. Nous croyons en des cosmétiques qui rendent heureux et qui ont un impact positif sur le monde.
77 boulevard Voltaire, 75011, PARIS, France
3.8
222 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Poor customer service and late deliveries. Wouldn't bother ordering from the online shop.
Reply from Lush France
Hello ! You have provided more details about your order and it's a Lush UK order, not a Lush France order. You're here on the Lush France page so unfortunately we can't help you any further as this is not our market and we didn't take care of your order.
Kind regards,
I visited earlier this month, on Saturday 15th. The female sales assistant in the blue and white shirt was disgustingly rude and behaved outrageously towards my sisters, who were Lush customers before this incident.
Reply from Lush France
Hello Somshun, I'm really sorry to read this. As already discussed by email, this Trustpilot page is about the Customer Care Team and online sales, not shops teams. I know you already left another bad rating on the shop page, so they got the message. Kind regards.
Super fast delivery. Order delivered in 24 hours. Excellent service and the products are divine.
Reply from Lush France
Thank you very much for your comment !
We are very glad you enjoy our service and products !
- Aliénor
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