Luxury_Trains Reviews 2

TrustScore 3.5 out of 5

3.7

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Company details

  1. Travel agent

Information provided by various external sources

Our collection of UK and international travel experiences aboard the most glamorous and elegant trains around the world includes Venice Simplon-Orient-Express.


Contact info

3.7

Average

TrustScore 3.5 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

If there had been 6 Stars I would have…

If there had been 6 Stars I would have given our experience 6⭐️All the way. Worth every penny. We cannot wait to return. Staff , Food, Train, Drinks, Glasses,Cutlery all First Class!!!🥂

14 January 2019
Unprompted review
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Reply from Luxury_Trains

Thanks Lynne, good to hear that you had a great time.

Rated 4 out of 5 stars

Not happy with initial booking

Not happy with initial booking. Too many phone calls to confirm booking and no written prompt responses.
Later Stacey picked up the ball and got things back on track. Needless time wasted initially.

9 December 2018
Unprompted review

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