Huge time suck! The Free Theme is built with different framework than the Paid version. So test building the Free Version, then Upgrading to the Paid version isn't the normal WP process. My very first... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Questions answered promptly re: Water Sports Club theme. Gave access to site to problem solve. Problem was identified and corrected. Site looks and works great both on computer and mobile. Was easily... See more
Company replied
I have used the five premium themes from Luzuk in the past 2-3 years. All of those websites are going good so far. The customization process of the theme is easy, themes look attractive yet affordable... See more
I am a web developer and usually purchase WordPress themes from Luzuk. Their support team consistently provides outstanding service with clear guidance and quick solutions every time!
Company replied
3.6
Average
30 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Horrible company!!
Horrible company!!! Do not buy the themes, they don't work, their tech support will not fix the problem. My hosting company fixed the problems, and told me not to use these themes again until they are updated and fixed. Luzuk will not fix the themes, and claim they are the most updated. Still won't refund my money. Do Not get ripped off from this company like I did.
3 May 2024
Unprompted review
Absolutely disgrace of a company
Absolutely disgrace of a company. DO NOT BUY THEIR THEMES!!!!
They have some good looking themes that lure you in to buy but they are not user friendly and their support team are rude. It clearly states that their theme is compatible with page builder plugins such as Elementor and any page builder I use bugs the whole theme. The homepage was quite straightforward to use but it's like they forgot websites use other target pages, as there is zero customisation for these pages.
Oh, and they don't refund you.....
23 February 2024
Unprompted review
I have problem to log in and download…
I have problem to log in and download themplate. I created maybe 5 or 6 request to support. No answer
7 December 2023
Unprompted review
SCAM
If there's - stars to give them😡😡😡😤😤😤😤 because they're absolutely horrible and awful themes that don't actually and are super complicated to work with.
Horrible customer service,very impolite and arrogant,different answers with every e-mail i receive from them,total RUBBISH
A SCAM by all means.
DO NOT FALL IN THEIR TRAP YOU WILL LOOSE YOUR MONEY AND THEY WILL NEVER REFUND YOU.
STAY AWAY FROM THIS SCAM WEBSITE luzuk.com
17 December 2023
Unprompted review
I agree
I agree, I bought an accounting theme and their setup is not working at all. Their support is terrible, they don't answer your email. Very quick to 'sell' their 'beautiful themes' - but its actual crap!
25 October 2022
Unprompted review
Scammers sell broken themes that do not…
Scammers sell broken themes that do not work then refuse to refund!!
DO NOT BUY THEMES FROM THIS COMPANY!!
2 March 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.