first lamp developed a fault after a few months dealt with quickly by company - immediately sent replacement After many months no further problems big thanks Lyon!
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See what reviewers are saying
Lights arrived promptly & cheaper than I found them elsewhere on the internet. There was a bit of an issue when they upgraded my deleted very option which meant that they would arrive sooner, when we... See more
Extremely pleased with this glass shade, it is almost a match for the other four shades in the light, slightly larger but hardly noticeable, also well packed. Very reliable comapny, I would certainly... See more
Ordered two light pendant shades money taken same day goods never received could not get hold of company in spite of trying to e-mail which was not delivered! and telephoning several times each number... See more
Company details
Information provided by various external sources
We are an online electrical wholesaler established in 2009 that strives to achieve the lowest possible prices whilst maintaining the highest levels of customer satisfaction. We do this through keeping overheads to a minimum and offering a personal service. Make sure you turn to Lyon lighting for all your lighting and electrical needs.
Contact info
Lyon Lighting, ST148LA, Uttoxeter
- 01543226103
- sales@lyonlighting.com
- www.lyonlighting.com
Non Existent Order
Dont ever use these crooks. Order never came and had to re order from a client with honesty and integrity as part of its service.
Utter rubbish - BEWARE YOU WILL LOSE YOUR MONEY
Goods have not been delivered
I ordered some lights on the 23rd September 2016.They have not been delivered. I was fobbed off by a response to me 1st email (You should receive the goods by the back end of next week) but have had no response to subsequent emails. The web page still exists, but there are NO goods displayed, so I think this company no longer exists. Fortunately it is no longer possible to order any goods from them!
Order never turned up
Not sure what happened, email said order delayed then despite many emails and ringing could never get a reply. In the process of trying to claim back the money. Don't use this company ever!!!
Awful. Take my advice and look elsewhere
Order made weeks ago, given a date for delivery on 6/10/16. Not received any goods since. They do not answer calls, respond to email. Take my advice and stay well away from this company. I expect never to hear from them and believe they took my money knowing that they would never deliver my order.
Possible scam company - do not use
Still dont have the item over 2 months late, nobody answers the phone, chat doesnt work and 3 emails with no reply - possible scam
Avoid at all costs
Product never arrived and no answer to emails or calls. This seems to be a common issue with this company looking at reviews online so please don't get caught out like we did.
Absolutely awful!
Ordered a light from Lyon lighting months ago. Have had two requests for reviews but still had no delivery of my light! Have replied to the email saying it would be late but no further response. Have tried to phone but main number when you google is non existent now and upon further investigation found another number which when called, transferred and eventually got cut off without speaking to anyone! Don't buy anything from this company!!!
UNRELIABLE!!!!!
I have not received my item! !!!!! No reply from anyone from this company!!!! Never use this company!
Took my money and I haven't received anything!
I ordered 2 light bulbs for my mum from this company and they took the money from my account. I received an email saying there had been a delay in the delivery until 13 October and the bulbs would be delivered 1-2 days after. I still haven't received anything and after 2
e-mails being sent and looking at the reviews from other people I've given up hope of ever receiving the bulbs!
Product has not been received and no communication re order 6330 for 4 weeks!
Lots of initial communication to say order was delayed to 14th oct. chased 3 times since then to say order has not arrived - not a single communication back. What on earth has happened??? Are you out of business???
Goods never received
Ordered two light pendant shades money taken same day goods never received could not get hold of company in spite of trying to e-mail which was not delivered! and telephoning several times each number was transferred to another number and couple of times answered to be told someone would contact - needless to say no-one rang back. Now left in Barclaycard's hands to repay amount company had taken good job we paid with Barclaycard!! Steer clear!!!!!
A Very Bad experience
The biggest waste of time I have ever had the misfortune to come across. No stars, no contact from them after taking my money. Telephone goes through to a call taking service. Emails not answered ever. Had to go through my bank and use charge back to get my money back. Just wish I'd read reviews before I'd made my purchase. Steer well clear of this company.
Difficult to review a product that is yet to arrive!
I ordered this light well over a month ago. They stopped responding to emails over a month ago. The 'review' email is all I have received. Appalling customer service. My job for Monday is to contact my credit card company to discuss a refund.
Avoid!
Order never turned up. Called, emailed and tried to live chat multiple times with absolutely no response (phone number just cuts you off after ringing and ringing). Reported to trading standards and my credit card company to get my money back. Wouldnt touch again with a barge pole.
Do not place any order with this company
Order never received refund provided by Visa. Lyon lighting uncontactable by phone or email.
Radio silence
Bought an item that arrived (hooray), but didn't work (boo).
No response to emails. Phone line disconnected. Contrast to the puff piece in Burton Mail in on September 4 saying how they were taking on staff and selling to the world.
Have they gone bust. Reporting to trading standards. Amazed any company can act like this in 2016. We need to find ways to shut them down. Look for the directors and try and contact them?
Criminals
Take your money, don't deliver your goods, don't answer telephone or emails. Reported to Trading Standards.
Terrible do not use this company
Never received the item. Sent numerous emails & the phone line doesn't work. So disappointed.
GIVE ME MY MONEY BACK
How dare to ask for a review when you took the money and didn't delivered the goods emails and phone calls with NO REPLY! GIVE ME MY MONEY BACK.
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