McDonald’s Reviews 2,690

Would give zero if I could. Cold food. Incomplete order. No refund because it was delivered

Took my money via the McDonalds app the order didn’t go through. No record of the order but the money has been taken from my bank account.. McDonald’s are refusing to refund… absolutely appalling customer service

McDonald’s is one of the most well-known fast-food chains in the world, recognized for its golden arches, quick service, and consistent taste. Founded in 1940 in the United States, McDonald’s has grown into a global brand with thousands of outlets across different countries. It has become a popular choice for people of all ages due to its affordability, convenience, and wide menu options.
One of the biggest strengths of McDonald’s is its consistency. No matter where you visit a McDonald’s outlet, the taste of its signature items such as burgers, fries, and soft drinks remains largely the same. This reliability builds trust among customers, especially travelers who want a familiar meal. The food is prepared quickly, making it an ideal option for people with busy schedules who want a fast and filling meal.
The menu at McDonald’s is diverse and caters to different preferences. Along with classic items like the Big Mac, cheeseburgers, and French fries, McDonald’s also offers chicken products, breakfast items, desserts, and beverages. In many countries, the brand adapts its menu to local tastes, which helps it connect better with local customers. For example, vegetarian options and regional flavors are introduced in different regions to suit cultural preferences.
Another positive aspect of McDonald’s is its family-friendly environment. Many outlets provide clean seating areas, play zones for children, and a welcoming atmosphere. The brand is also known for its strong marketing strategies, including creative advertisements, toy giveaways, and collaborations that attract young customers.
However, McDonald’s also faces criticism, mainly related to health concerns. Fast food is often high in calories, fats, and sodium, which can be unhealthy if consumed frequently. Although McDonald’s has added healthier options like salads, fruit, and low-calorie meals, it is still commonly associated with junk food. Environmental concerns, such as packaging waste and sustainability, have also been raised, though the company has taken steps to improve in these areas.
In conclusion, McDonald’s is a successful fast-food brand that offers convenience, consistency, and affordability. While it may not be the healthiest dining option, it remains a popular choice for quick meals and casual outings. With continued efforts toward healthier choices and sustainability, McDonald’s can maintain its strong position in the global food industry.

It’s been about 4 years since I’ve placed an order and actually got the right thing/ the whole order.

It's better not to eat there. I ate there once and couldn't get up from the toilet.

I ordered 2 happy meals through Uber eats!! From Edinburgh Way Harlow Essex, they only brought 1,so I called the delivery man from Uber, who said he would pass me over to the manager!! She said she would call me back. She didn’t, My granddaughter didn’t have her happy meal the other did which created upset!! Whoever the manager was on Tuesday the 13 th January shame on you for not calling me back I paid for a happy meal I never received!! Your customer service stinks!! Will not be using ur store again!!!

They need a lot of improvement food is good sometimes but horrible the next day

I ordered a crispy chicken biscuit. I got a mcgridle chicken. I went back to have the sandwich changed and she said that no that is a crispy chicken. I have photos of what they give me. Such a crappy place

Last night the order was appalling, over an hour more delayed. I used the online delivery method. The food arrived was stone cold. The online delivery method was no way to get straight respond and the Macdonald Asda store not picking up the phone. Don’t want to use this again.

The fries are very poor quality & unhealthy.I believe its expired material.I check very carefully & stop my kids to eat.

One of the co workers at macdonalds gave us the wrong coffee today not good service at macdonalds

Horrible customer service

⚠️ ‼️ WARNING. Had a Bigmac after not eating McDonalds for some years. It was pathetic. Even though it was always unhealthy, at least the meat Patti’s were quite reasonable in size. This time though, the meat patties were a joke. Small, thin and terrible. The “burger” was mostly bread. So bad and still super unhealthy. Never again. Terrible. Stay away😩‼️

No customer service

Items missing and no refunds

Absolutely horrendous company

Sleaford branch. I ordered a breakfast meal plus I wanted just 2 piece of sausage pate for my grandson who does not eat bread, with a strawberry milkshake, they charged me 7 pounds plus for this meal, I was not over happy about this as they normally just charge for 2 pcs of sausage, anyway after waiting a long time my order came, I returned to my car, to have my breakfast only to find it was nearly cold, I couldn't bring myself to go back and complain, I throw it in the bin, we all know what happens when you complain. SIGNED unhappy customer.

Biggleswade McDonald’s

Ordered delivery though the app to sandy, burgers missing and fries under cooked

Trafford retail McDonald’s

How worse could this place become????

I have vowed never to return to this place my daughter wanted something, ignoring my protests,

This place regularly runs out of milk ( allegedly ) . So no surprise today when again no milk. Shakes, Mac flurry and believe it or not no cappuccino !!!!!

So after the usual, we queue up and wait, 11mins to be precise for them to serve two , Yes Two drive through customers,

We arrive at collection point to be told to park up. AGAIN!!!!

Another five minutes

This just for a Big Mac and coke , this MacDonald’s in my opinion the worst branch in the UK, and prove it consistently.

Once again a massive thumbs down for Macdonalds Trafford Retail Park branch.

I would award minus stars but there is no facility

Yours

One very puzzled and angry customer

1 is generous for for Raunds site at Wellingborough road , awful service , complaints made every time entered shop , really needs management to get inside a look at what is going on or close it . Manager refused to come to counter to speak with me when I am owed a refund . How is this service !!

I was being pestered buy this man named jude who was a worker and he was begging me to give him a good review not a good place to go

The meals and service was ok. The kids were having so much fun that we had more orders and spent rather a lot. I assumed 2hrs parking as other adjoined places did and I didn't see any other signs, I assume they are there, but it was dusk, cold and I think raining.
However the allowed time should be clearly displayed IN STORE. I will pay £50 but as I WILL NEVER AGAIN USE MacD I will soon save the fine and more! (and be a little healthier}