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2.9
9 reviews
No history of asking for reviews
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Impossible to Open
Love your product especially Strawberry jam but what is going on with the fact you need to be a body builder to open the jars recently!!
Have 3 jams being held hostage by their lids…..
Hi just purchased 5 jars of jam , second lot and found one jar smashed, rang up the company as there where have problems with there internet, spoke to a gentleman, say he would sort, day later receipt two jars of jam , absolutely first rate
As other reviewers have said, recent purchases (Bramble) were just runny syrup. I don't write negative reviews without giving a business the chance to resolve an issue, but no response to emails. So lowest score for product quality and, in particular, lack of customer care.
I am writing with regard to this last lot of seedless. BRAMBLE preserve!!
It is very disappointing as it hasn’t set properly. We always buy this jam it’s my husband’s favourite! But not happy with this jar!!
It's not got enough marmalade flavour. Last time I buy.
I have twice found tiny live worms in my Mackay jams. Once in orange marmalade and then again in a brand new bottle of seedless blackberry jam.
They may be harmless but I found this disgusting and will obviously never buy Mackays jam again.
Last 3 jars purchased were just runny syrup. More annoying is that they just ignore correspondence sent
I have bought four six-packs of Mackays jam recently. The first three were very good. The jam in the latest pack is very watery/runny. I emailed Mackay to tell them this and because I bought it from Amazon, they have no interest at all. poor show from them about their product.
This might seem like a biased review but i used to work for this company and in all honesty i can say is they are great and i would recommend the jams and marmalades to others to try out and also they do chutneys and relishes and they are yummy too.
As i have moved from Scotland i am still fortunate to get the Mackays products where i live as they supply Tesco and Morrisons so i can still get there lovely jams and marmalades.
So give them a go you wont be disappointed.
Louise B
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