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Rated 1 out of 5 stars

DO NOT TRUST ILHAY... I had the worst experience of my life at the hands of unprofessional people. I paid over €7000 for what I thought was breast implant removal and reconstructed uplift.. I n... See more

Rated 1 out of 5 stars

Shiftiest organisation ever when it comes to renewals. No reminders whatsoever, then charge large sums to you card and say it’s your fault because this happening is buried in the terms and conditions... See more

Company replied

Rated 5 out of 5 stars

Have been using this app for 5 weeks now and for the first time in several years of “dieting” am finally loosing some weight! I find the app easy yo use. The recipes are great and I can’t count ho... See more

Company replied

Rated 1 out of 5 stars

Total SCAM! I cancelled my account and they continued to bill me for three months. I provided a copy of my cancellation and they responded that I didn’t respond to an email. NOWHERE in their policy do... See more

Company replied

Company details

  1. Fitness and nutrition

Written by the company

Tired of low calorie diets and not eating carbs? Stop feeling hungry without seeing results. Macrostax will help you lose the weight, and keep it off. Even while getting to eat more food! We take the guesswork out of nutrition by telling you what and how much to eat. Just tell us about you and your goals, and we’ll give you a customized and sustainable nutrition plan. Plus, our in-app recipes are designed to have the perfect amount of carbs, protein, and fat so you can hit your macros without thinking about it. You’ll learn how to balance healthy meals with foods you love.Simply pick a recipe, cook and enjoy, and watch your results unfold! Our all-in-one app includes: ● Custom Macros: personalized carb, protein, and fat recommendations based on you and your body ● Smart Meals: recipes with built-in portioning so our Macrostaxers can hit their macros with ease ● Easy, Simple Recipes: eat meals in a matter of minutes with options like freezer-friendly, no cook, less than 10 minutes, less than 5 ingredients, instant pot, and more ● Flexible Food Tracking: scan food and keep track of everything in your customized food log, and repeat your favorite meals as often as you want ● Free Nutrition Coaching: first class support without the price tag is just a click away in the app ● Food Database: log and track using our database of over 1 million verified foods, including restaurants ● Customizable Planner: customize your planner according to your own lifestyle and workout schedule ● Nutrient Timing: get special pre and post workout macros to make sure you’re eating what your body needs at the right time ● Progress Tracking: track weight and measurements to see how far you’ve come ● Custom Recipes: create and customize your own macro-friendly recipes Take back your relationship with food. With all of our delicious (and nutritious) recipes, you’ll never feel like you’re on a diet. Macrostax helps you: ● Lose fat and build lean muscle ● Maintain a healthy weight sustainably ● Have more energy ● Learn how to eat foods you love again Join the 150K+ people who have trusted Macrostax to help them get the health and confidence they deserve. Terms ● Privacy policy: https://www.macrostax.com/privacy-policy ● Terms and conditions: https://www.macrostax.com/terms


Contact info

1.6

Bad

TrustScore 1.5 out of 5

25 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Total SCAM

Total SCAM! I cancelled my account and they continued to bill me for three months. I provided a copy of my cancellation and they responded that I didn’t respond to an email. NOWHERE in their policy does it say you must respond to an email. I’m still fighting for three months refund. The macro calculations are generic and not accurate. I hired a professional and my numbers were way different and I’m seeing results. Don’t waste your money !

19 November 2020
Unprompted review
Macrostax logo

Reply from Macrostax

Hi Erica! I do see that those three months in question were refunded to you. I'm sorry you had a bad experience. Our macro calculations were created by a registered dietitian and they do take into account your age, gender, height, weight, activity and goals so they are definitely not a "one size fits all" number. We wish you luck and am glad you're now seeing results!

Rated 1 out of 5 stars

Pretty unimpressive and inconvenient-…

Pretty unimpressive and inconvenient- (I'm in Canada) the database is not very large- had to spend a lot of time entering food labels in- and the macros didn't match. When I contacted them about this, I was tols they have experts on staff that calculate, so their formulas were exact.... pretty sure the people putting together the fresh fruit and oat cups that have labels know their own food, so.... Also no print friendly recipes- which the recipes with macro breakdown were the only reason I left myfitnesspal and PAID for this. The interface for mobile is glitchy. No refunds, and I knew by end of day 2 of my YEAR subscription that I disliked it and it wasn't what I wanted/was going to benefit me the most. Do not recommend, myfitnesspal has a bigger database, and is easier to use.

4 November 2020
Unprompted review
Macrostax logo

Reply from Macrostax

Hi Holly! We appreciate your feedback. Our database is a verified database provided by Nutritionix and has almost 1 million entries, however we are aware that it is a bit limited for our international users. We are always happy to submit requests for items to be added and hopefully you were told that as well. While our recipes aren't able to be printed directly from the app, we do have them available for print in our Macrostaxers facebook group and I'm sorry you weren't aware of that while you were a member. We do have a brand new app that just launched in the App Store and Google Play and we'd love for you to give us a second chance!

Rated 1 out of 5 stars

Just My Input....

I had signed up for this app and when I signed up it wasn't really what I was looking for, so I reached out to "William" and stated that I was not going to be counting macronutrients after all and decided that it was not for me after getting into the app because I felt they gave me EXTREMELY high calorie staring range for just me trying to lose weight, I mean even for losing weight slow I would have GAINED weight with that number., mind you, they don't even have an "app" you have to save it to your home screen. I tried literally that night that I signed up to get a refund and they told me that "if I needed any help using the app that I could reach out to them". I won't have any use in the app though, so that is pointless. Being in a pandemic and money being extremely tight for me right now they couldn't give me my 20 dollars back for whatever reason, because "it was tailored to my exact macros for 3 phases". I understand it says no refunds when you sign up but I thought maybe he would understand in this situation. This is complete ripoff "good value for what the app is" when you can get this stuff on myfitness pal for FREE. I've had where people have refunded me before on a month's use even when it asked the same questions this app did...

6 October 2020
Unprompted review
Macrostax logo

Reply from Macrostax

Hi Annon! We're sorry to hear that you had a bad experience. As you stated, you were aware that we have a no refund policy when signing up and you do have access to macros for several different goals immediately after sign up. Our calories are often seen as "high" because we do believe in fueling your body instead of restricting it reach your goals and have helped over 150,000 Macrostaxers do so. We do hope that you'll give us another chance as we just launched a brand new app in the App Store and Google Play!

Rated 1 out of 5 stars

Total Disappointment

This was a complete waste of my money. This app doesn’t do anything more special than the next macro app other than persistent advertising which works. Since they don’t offer a free trial or refunds I’m stuck with my poor decision. The “Lose It” app offers the same and more for free but if you chose to get the yearly membership it is less than a third the cost of Macrostax. Don’t waste your money

4 October 2020
Unprompted review
Macrostax logo

Reply from Macrostax

Hi there! I'm sorry to hear that you had a bad experience! Our app has changed a lot in the last 2 years and we have just launched our brand new app in the App Store and Google Play! We'd love for you to give us another try!

Rated 1 out of 5 stars

The Company is Scam

The company is a scam. They advertise services for one price and after you sign up you have to pay for a premium membership fee. I requested a refund within 10 minutes after I signed up and they refused. You are better off using My Fitness Pal for free.

17 August 2020
Unprompted review
Macrostax logo

Reply from Macrostax

Hi Michele! I'm sorry that you had a bad experience. We don't have any premium membership fees - our subscriptions are one price and include everything in the app, so I'm not sure what you may have been charged for additionally unless you bought one of our products (such as eBook or scale). We do have a brand new app available in the App Store and Google Play and would love for you to give us another try!

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