magazine.co.uk Reviews 

1,137
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 158 reviews, reviewers had a great experience with this company. Customers love the wide variety of interesting magazines available, frequently showing that navigating the website and placing orders is exceptionally simple and straightforward. People also deeply appreciate the reliable delivery service and the high quality of the products, finding them to be wonderful gifts for family members and friends. Some reviewers were not happy with missing issues and experienced frustrating delays in receiving their very first delivery after signing up. Consumers also mentioned significant difficulties with customer communication when attempting to track orders or resolve sudden unexpected problems regarding their subscriptions.

What people talk about most

Subscription

Clients share ambiguous opinions on subscription services. While some consumers found it easy to place orders... See more

Product

Reviewers express high satisfaction regarding the product, highlighting the simple website to navigate,... See more

Website

Consumers find website experiences to be mixed regarding clarity and ease of use. Many reviewers praise the... See more

Order

Customers had ambiguous experiences with order processes, often praising the straightforward online checkout... See more

Delivery service

Users describe ambiguous interactions with delivery service, reflecting a mix of very satisfied and highly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Unfortunately there was a problem setting up the initial subscription for Radio Times. After many e-mails backwards and forwards including to the publisher, the technical problem was resolved and we a... See more

Rated 4 out of 5 stars

Offers great Magazine Titles. Easy to place orders BUT on the Introductory Offer, there are no specific dates for when the offer ends and the Direct Debit 'kicks in'.

Company replied

Rated 4 out of 5 stars

I am new to ordering magazines online but after a few stops and starts was able to order what I wanted . Now I know what is involved and saw the huge array of possible magazines I will return to the... See more

Rated 4 out of 5 stars

Creating a subscription is simple. Unless I missed it, the one question that was not jumping out from the page was the next publication date and which issue number would the first one posted to me


Company details

  1. Newsagent

Information provided by various external sources

Welcome to magazine.co.uk - the UK’s best-loved magazine subscription website. A place where you are free to fulfil your interests and ignite your passions through intriguing reads and fabulous glossies. With our extraordinary range of magazine subscriptions, it is easier than ever before to find your ideal reading companion.


Contact info

4.1

Great

TrustScore 4 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(1,137)

156 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Radio Times

Have had Radio Times for many years and recently discovered this company. Great price and great service.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Delighted on all aspects

Delighted on all aspects! Excellent dependable service and delivery of my subscription, and super value as well. Website is easy to navigate and has all the important information to hand.

27 April 2026
Unprompted review
Rated 1 out of 5 stars

Set up subscription but nothing on the system

Mid April I set up a TV times order (trial of 6 copies for £1) to be delivered to my mums door as she has moderate to severe mobility issues. I received the confirmation of the order. Then waited. Nothing received. I called to ask the status of the order / when to expect the first copy etc only to be told no order or subscription has been received. Just an FYI. Double check by calling them to ensure they actually do log the order because their system let down my mother.

27 April 2026
Unprompted review
magazine.co.uk logo

Reply from magazine.co.uk

Dear Joanne,

I am very sorry to hear that your mother's subscription has not been received.

So that we can locate your order and investigate this with the publisher, please can you email us at enquiries@magazine.co.uk with details of your magazine.co.uk order number and your billing postcode. We will then come back to you as soon as we can to get this resolved.

Best wishes,
The magazine.co.uk team

Rated 5 out of 5 stars

No customer service contact phone number

Wanted to cancel magazine subscription before any issues had been sent, but their website only provides contact details for the Magazine supplier. Haven't yet found a way to speak to a real person regading this so had to raise a credit card dispute.
Following my posting above, Magazines.co.uk provided a contact email and I've received a full refund. Many thanks

21 April 2026
Unprompted review
magazine.co.uk logo

Reply from magazine.co.uk

Dear Andy,

I am sorry for the trouble you have experienced with canceliing your subscription.

Please can I ask you to email us at enquiries@magazine.co.uk with your order number and your billing postcode. Once we have your located your order we can ensure that your subscription is cancelled accordingly as requested.

Best wishes,
The magazine.co.uk team

Rated 5 out of 5 stars

This is the best magazine I've found so…

This is the best magazine I've found so far. I don't know what it's like to unsubscibe if needed as I know some companies are difficult and as a pensioner this is a luxury to have a subscription. Perhaps pensioner rates might be introduced?

23 April 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely Terrible Service - a Scam! Avoid!

Absolutely terrible service. Signed up for a birthday subscription as a gift early March and still not received. Don't believe them and think they are scammers cannot give you a straight answer on when it will be received

21 April 2026
Unprompted review
magazine.co.uk logo

Reply from magazine.co.uk

Dear Customer.

I am very sorry to hear that you have not received any issues of your gift subscription.

So that we can resolve this for you as quickly as possible, please email us at enquiries@magazine.co.uk with your order number and billing postcode. Once we have located your order, we can investigate with the publisher and come back to you.

Best wishes,
The magazine.co.uk team

Rated 4 out of 5 stars

Seeds

All in all the magazine provides information for all, the magazine subscription once it starts is regular, the only thing I would say that marks the subscription down, is it seems there are less free seeds that when bought over the counter

17 April 2026
Unprompted review
Rated 2 out of 5 stars

Please can someone contact me regarding…

Please can someone contact me regarding a Christmas gift I purchased I have tried to contact you multiple attempt, with can not delievwred sent back

Sadly I have lost my invoice number but can give you all details

Or is there a contact number
Many thanks

28 November 2025
Unprompted review
magazine.co.uk logo

Reply from magazine.co.uk

Dear Lianna,

I am very sorry to hear that you have experienced delivery delays with your subscription.

I can see that you have contacted our Customer Services team, and that they have contacted the publisher to find out why this has occurred.

I can assure you that we will follow this up to ensure that this is resolved as quickly as possible for you.

Best wishes,
The magazine.co.uk team

Rated 1 out of 5 stars

The Gift Card is bit of a Scam

Don't purchase the gift card as most of their magazines are Direct Debit only and you can't use the gift card for this. We're stuck with £60 worth of gift cards that the kids got for christmas because you can't purchase The Beano or The Phoenix with them. I've emailed customer services because 'Give the gift of choice' is really misleading.

10 April 2026
Unprompted review
magazine.co.uk logo

Reply from magazine.co.uk

Dear Jodie,

I am very sorry to hear of the disappointment this has caused. Please be assured that this is not a scam.

I can see that you have contacted our Customer Services team and that they have explained that we are a third party selling subscriptions on the publisher's behalf. The publisher sets the pricing, the subscription terms, and the payment methods available for each offer.

If it is of any further interest, our Kids Magazine category offers other lower-priced subscriptions that can be purchased with gift cards.

Best wishes,
The magazine.co.uk team

Rated 5 out of 5 stars

I love the honesty of your articles and…

I love the honesty of your articles and though many written with tongue in cheek, they emphasise the decline in intellectual standards. Perhaps Mr Murdoch and his family get their kicks
from the froth floating on the surface of said journalism, but spare the rest of us the descent into to sewers.

7 April 2026
Unprompted review
Rated 1 out of 5 stars

Avoid avoid avoid

Took months to deliver the magazine with gift subscription and they renewed in advance without telling me for another six months taking the money from my bank account without notice or message. Would not let me cancel or get a refund telling me to contact the magazine direct without giving me contact details even though the subscription was taken out with them - they shirked responsibility and did not reply to my emails. They take your money and then fail to give customer service or to give decent advance warning of them taking your money. Avoid.

30 March 2026
Unprompted review
magazine.co.uk logo

Reply from magazine.co.uk

Dear Customer.

I am very sorry to hear of this experience and the upset it has caused.

So that we can look into what has happened here, please can you email us at enquiries@magazine.co.uk with details of your order number and your billing postcode.

Once we have your located your order we can investigate and resolve this for you as quickly as possible.

Best wishes,
The magazine.co.uk team

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