Buyers beware, avoid them at all cost, ordered, paid, got an automated message sent to my email but never got anything delivered. Complete scam. Tried emailing them on multiple occasions but never rec... See more
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I like the convenience at how quickly I could design the poster and download it, however their customer service is non existent. Wrote them a message via their contact form. Haven’t heard back two wee... See more
DO NOT BUY FROM THIS PAGE. Same as other reports - ordered, paid, got an automated order confirmation but nothing was ever shipped. Sent messages to their system, emailed support_at_magicalnights... See more
The concept was amazing but trying to do multiple patterns was painful (on iPhone). It was clear how to get back to all saved projects or how to edit one. I like that o could manipulate the fields to... See more
Company details
Information provided by various external sources
Das perfekte Geschenk, dass Herzen höher schlagen lässt. Mit unserem Editor hältst du einen ganz persönlichen Moment in Form einer individuellen und personalisierten Sternenkarte fest. Du gibst den Ort und das Datum ein und wir richten den Nachthimmel auf deinen magischen Moment aus. Passe dein Design an und hinterlasse deinen Liebsten eine ganz persönliche Nachricht. Es ist das ideale Geschenk zum Geburtstag, Hochzeit oder zur Geburt - wahrlich ein Geschenk für die Ewigkeit! Unsere Premium-Drucke werden mit größter Sorgfalt und Präzision erarbeitet und auf Ihre Hochwertigkeit des verwendeten Papiers und Farben geprüft.
Contact info
2.3
Poor
239 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Worst company
Hello, i placed an order for PDF verson,i paid for it got a comformation email to say it was sent, i did not recieve it (also checked other inboxes and spam) ... i emailed the company 3 times and no responce, very disapointed, bad customer service and stealing money without providing goods... never will i use this company again.
26 April 2023
Unprompted review
Had an issue with my order and no…
Had an issue with my order and no response from the company :( waiting for over a month now and no other way to contact than raising a ticket without response. Social media not used in 2 years, feels like this company is non existent anymore…
13 March 2023
Great for a special unique gift
Really impressed... great for a unique gift keepsake and easy to create. Thank you
3 April 2023
Never received the poster
I didn't receive the poster that I ordered . Sent an email to customer service and didn't receive an answer nor the poster either .
Very upsetting and bad service . Paid almost 30€ for a PDF only .
17 March 2023
I haven’t had the item yet
I haven’t had the item yet. I’m about to email Magical night sky to ask where it is. Not happy at all.
12 March 2023
Never received file with picture attached
I had chosen to get a PDF file of my image, & I never ended up receiving an email with the PDF & I never got my money back.
28 February 2023
Amazing
The shipping and delivery didn’t take long at all. The print is exactly how I wanted it and the quality of the paper is amazing. Very very happy about it
17 December 2022
Product was not delivered digitally
Product was not delivered digitally.
No response to the ticket
23 January 2023
Download instead of a real poster
Created a poster I would like to order didn’t see that the also sell just downloads. Ask them if I can change it because I wanted a poster. No answer!!! The download cost as much as the poster but you have to pay now for the printings as well. Definitely not recommending Magical night sky
11 January 2023
Rubbish
Rubbish! Don’t respond to emails! Need to get your staff trained up on good customer service
19 January 2023
My canvas is perfect and beautiful
My canvas is perfect and beautiful! Exceeded my expectations. Thank you!
18 January 2023
Great Quality Materials
17 January 2023
Really quick service and assistance
Really quick service and assistance! highly recommended
8 January 2023
Amazing amazing amazing.
Amazing amazing amazing.
Made my love's brday extra special. Thank you so much ❣️
12 January 2023
Great product and great delivery
Great product and great delivery, all perfect as planned!
8 January 2023
What a brilliant company
What a brilliant company. Oak 50x50cm frame ordered and delivered at a busy time of year. The only sad thing is that they cannot deliver tempered glass to the UK because we left Europe 😪.
The picture frame is solidly made with a good backing board that is easy to detach and refit.
5 January 2023
Print quality very pale
Print quality very pale. Writing too small and too light to read. Looks just like a photocopy of a print disgusting. One response requesting photo of my order. Haven't heard anything since. Waste of $100
16 November 2022
Unprompted review
Great Gift Idea
Good Quality, and fast response time from customer services when I did not directly receive my poster. They replied within a day. The gift is personal and intimate and my boyfriend loved it.
12 December 2022
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