Magic Stitches Reviews 

278
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I couldn't recommend more! I brought to Magic Stitches, my very intricate lace wedding dress with quite a few alteration requests. The service was fantastic, nothing was too much and they explained/ad... See more

Rated 5 out of 5 stars

I cannot recommend Magic Stitches enough. Having brought my wedding dress in for alterations the process was perfect from start to finish. Roberta has been helpful arranging all appointments, commun... See more

Rated 5 out of 5 stars

What a perfect experience from the re designing my dress to fit me perfectly. On the last dress fit we had tweaks and tucks and nothing was to much trouble magic stitches went above and beyond to ensu... See more

Rated 5 out of 5 stars

Magic Stitches made me feel like a VIP as soon as I walked through the door. Their attention to detail is fantastic and they made sure I was happy and comfortable throughout the entire experience. The... See more

Company details

  1. Clothing alteration service

Written by the company

Welcome to Magic Stitches, UK's No.1 Bridal Atelier and the most highly acclaimed and top-rated bridal alterations atelier in the world. With an unrivalled reputation for excellence, we take pride in transforming wedding gowns into unforgettable works of art. Our dedicated team of skilled seamstresses and designers is committed to delivering unparalleled craftsmanship, ensuring that every bride feels like a true enchantress on her special day. UK's No.1 Bridal Atelier Our meticulous craftsmanship and attention to detail have earned us the reputation as the top choice for achieving flawless fits and unparalleled elegance. Discover the transformative power of our services and experience the confidence that comes with wearing garments tailored to perfection.


Contact info

4.8

Excellent

TrustScore 5 out of 5

278 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(278)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly staff, amazing experience, good price

Amazing experience from everyone at Magic Stitches when altering my wedding suit. They know exactly what they were doing when I told them how I wanted my suit to change and the results were perfect. Couldn’t recommend more!

24 May 2024
Unprompted review
Magic Stitches logo

Reply from Magic Stitches

Thank you so much for your fantastic review! We're thrilled to hear that you had an amazing experience with us at Magic Stitches while altering your wedding suit. It's wonderful to know that our team understood your vision and delivered perfect results. Your recommendation means a lot to us!

Warm regards,
The Magic Stitches Team ✨





Rated 5 out of 5 stars

Did an amazing job with my dress

Did an amazing job with my dress, fit perfectly!

23 May 2024
Unprompted review
Magic Stitches logo

Reply from Magic Stitches

That's fantastic to hear! 🌟 Thank you for letting us know that your dress fit perfectly after our alterations. We're thrilled we could meet your expectations.

Warm regards,
The Magic Stitches Team

Rated 5 out of 5 stars

Great service my wedding dress fits…

Great service my wedding dress fits like a glove would definately recommend.

23 May 2024
Unprompted review
Magic Stitches logo

Reply from Magic Stitches

Great to hear that your wedding dress fits perfectly! 🌟 Thank you for the wonderful feedback and recommendation. It was a pleasure to provide you with our service.

Warm regards,
The Magic Stitches Team

Rated 5 out of 5 stars

Fabulous experience

Fabulous experience! The staff are so friendly and knowledgeable. I took my wedding dress here for alterations and now the dress fits perfectly. Would definitely recommend.

18 May 2024
Unprompted review
Magic Stitches logo

Reply from Magic Stitches

Thank you so much for your fabulous review! We're thrilled to hear that you had a great experience with us and that our staff were friendly and knowledgeable. It's wonderful to know that your wedding dress alterations turned out perfectly and that you would recommend us.

Rated 5 out of 5 stars

I came to Magic stitches to have my…

I came to Magic stitches to have my wedding dress altered due to loosing 3 stone since buying my dress and they have done such an amazing job! It fits perfect! I am so happy. They are so friendly and welcoming and very professional! I Will definitely be recommending others to have there alterations with magic stitches!

17 May 2024
Unprompted review
Magic Stitches logo

Reply from Magic Stitches

I'm thrilled to hear about your wonderful experience with us at Magic Stitches! 🌟 It's fantastic that we could alter your wedding dress to fit perfectly. Thank you so much for your kind words about our friendly, welcoming, and professional service. We truly appreciate your recommendation and look forward to helping others with their alterations.

Warm regards,
The Magic Stitches Team

Rated 5 out of 5 stars

Fabulous service

Fabulous service, love my dress
Thank you so much xx

17 May 2024
Unprompted review
Magic Stitches logo

Reply from Magic Stitches

Thank you for your lovely feedback! We're thrilled to hear that you had a fabulous experience with us and that you love your dress. It was our pleasure to assist you!

Warm regards,
The Magic Stitches Team

Rated 5 out of 5 stars

What a brilliant service very…

What a brilliant service very professional and the alterations were done to the highest standard Thank you everyone x

17 May 2024
Unprompted review
Magic Stitches logo

Reply from Magic Stitches

Thank you so much for your wonderful feedback! We're delighted that you had a brilliant experience with our professional service and that you're pleased with the highest standard of alterations. Your appreciation means a lot to us!

Thank you once again for choosing Magic Stitches.

Warm regards,
The Magic Stitches Team

Rated 5 out of 5 stars

Really are magic!

I had the best experience at Magic Stitches I thought my scalloped lace dress would be a nightmare to shorten as I’m only 5ft 2 but they made everything seem easy. I wanted to re design my dress and they made my ideas come to life. My dress fits perfectly I’m so happy thank you Magic Stitches

16 May 2024
Unprompted review
Magic Stitches logo

Reply from Magic Stitches

I'm thrilled to hear about your fantastic experience at Magic Stitches! 🌟 We're delighted that your dress fits perfectly and that we could bring your ideas to life. Thank you so much for your kind words and for choosing us for such an important task.

Warm regards,
The Magic Stitches Team

Rated 5 out of 5 stars

Wedding dress

I had my wedding dress altered at Magic Stitches and the service was excellent. It was a fast process and I was really happy with my wedding dress.

15 May 2024
Unprompted review
Magic Stitches logo

Reply from Magic Stitches

Thank you for your feedback! We're delighted to hear that you had an excellent experience with us at Magic Stitches for your wedding dress alterations. Ensuring a fast and efficient process while delivering a dress that made you happy is always our goal.

Thank you for choosing Magic Stitches!

Best regards,
The Magic Stitches Team

Rated 5 out of 5 stars

I had a great experience at Magic…

I had a great experience at Magic Stitches, Adam and his team were welcoming and made me feel at ease and the dress was great!

15 May 2024
Unprompted review
Magic Stitches logo

Reply from Magic Stitches

Thank you so much for your wonderful review! We're delighted to hear that you had a great experience at Magic Stitches and that Adam and our team could make you feel welcomed and at ease. Ensuring our clients feel comfortable and satisfied with their dress alterations is very important to us.

Rated 5 out of 5 stars

Great experience

I’ve had a really good experience, my first appointment was fantastic and they listened carefully to what alterations I wanted to have for my wedding dress. I came back for my second appointment and the dress was perfectly, exactly how I wanted it to be! I’m so happy with it and can’t wait to wear it for my wedding. The staff are so friendly and helpful.

15 May 2024
Unprompted review
Rated 5 out of 5 stars

Wedding dress alterations

Very happy with my wedding dress alteration! Friendly and helpful staff made the experience so easy stress free can’t recommend enough!

15 May 2024
Unprompted review
Magic Stitches logo

Reply from Magic Stitches

Thank you so much for your wonderful review! We're delighted to hear that you are very happy with your wedding dress alteration and that our staff made the experience easy and stress-free for you. Ensuring that our clients feel comfortable and satisfied with their dresses is our top priority.
Your recommendation means a lot to us

Rated 5 out of 5 stars

The perfect experience!

The perfect experience!
I came from a distance to have my wedding dress altered as I had been told that Magic Stitches are the best around and they certainly lived up to their reputation.
I had three fitting all together and the team made sure each time I was made comfortable and they listened to my needs.
I can honestly say my wedding dress is just as I wanted it to be and it fits perfectly 🤍
Couldn’t be happier.

15 May 2024
Unprompted review
Rated 5 out of 5 stars

Could not recommend this place enough

Could not recommend this place enough. Had my wedding dress alterations here and they do everything to make you feel special and comfortable. I would not go anywhere else for alterations! Thank you so much for your help

14 May 2024
Unprompted review
Rated 5 out of 5 stars

Amazing!!

Definitely recommend! Very happy with the service. I had my wedding dress altered here and the results were amazing! The staff was so professional and made me feel so comfortable and welcome. Service was very quick and I couldn’t be more happy. Would definitely come back to the store.

14 May 2024
Unprompted review
Rated 5 out of 5 stars

PERFECT !!!!!

PERFECT !!!!!
Do not go anywhere else for your alterations other than magic stitches.
Just perfect, they did the most amazing alteration on my wedding dress, nothing is too much bother for them. They are so personable. I wasn’t feeling too well on my final sitting and they went above and beyond to make me feel comfortable, even making me a special hot herbal drink to help.
Absolutely recommend them 100%
my dress looked perfect they even steamed my veil without any extra charges.
I will post pictures of the dress on the wedding day soon you can see what a perfect job they made.
Do not hesitate to use themfor any alterations.
Thank you magic stitches and your wonderful staff.. :)

14 May 2024
Unprompted review
Rated 5 out of 5 stars

Amazing work

Bought my wedding dress to be altered, was a little nervous but Adam out me at ease and explained what he would be doing, the whole process was smooth and easy, definitely would recommend, my dress turned out beautiful!

14 May 2024
Unprompted review
Magic Stitches logo

Reply from Magic Stitches

Thank you so much for your wonderful review! We're thrilled to hear that Adam could put you at ease and explain the alteration process clearly. Ensuring our clients feel comfortable and informed is very important to us. We're delighted that your dress turned out beautiful!

Your recommendation means a lot to us. If you ever need any further assistance or have any questions, please feel free to reach out. We're here to help!

Rated 5 out of 5 stars

Such a wonderful experience at magic…

Such a wonderful experience at magic stitches! Adam was great at fitting and altering my dress, to my exact requests.

Can’t wait to wear it on the big day soon! Thank you

13 May 2024
Unprompted review
Magic Stitches logo

Reply from Magic Stitches

Thank you so much for your lovely review! We're thrilled to hear that you had a wonderful experience at Magic Stitches and that Adam could tailor your dress exactly to your requests. It's our pleasure to ensure that everything is perfect for your big day.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look