I ordered 2 customized maglite flashlights, Black text with grey shadowing. They came with white text with white shadowing, thus looking quite blurry. CSRs refuse to help. Their site rejects negativ... See more
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Horrible warranty. Mine stopped working a few years after purchasing it. I went to their warranty page and I received what seemed like an automated reply. Explaining a huge list of issues that... See more
maglight just about sums america up now. looks great, costs to much, zero quality and reliability. maglight are trading on their past reputation. when it goes wrong, and it will its everbody elses fau... See more
Maglite is back! You may think they only sell outdated, large and heavy D-cell incan flashlights? NOT anymore! The new warm white AA light is a pleasure to use, and makes distinguishing color easy. It... See more
Company details
Information provided by various external sources
Maglite.com is the official web site of Mag Instrument, Inc., manufacturer of the legendary Maglite Flashlight.
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2.0
Poor
28 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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LED torch went pants up
LED torch went pants up. Quick email, return, replacement promptly received. Rare and very welcome slice of customer service excellence in this day and age.
21 June 2019
Unprompted review
New Maglites after 20 years
I just had the most amazing experience with Maglite.
I've had the two biggest Maglites for 20 years. A few days ago, I discovered that the batteries had leaked in both Maglites rendering them useless. I haven't used them for a while.
I searched the internet looking for a possible solution, when on Maglites www I read that they will exchange Maglites if it was Duracell batteries that had leaked.
I was a bit sceptical, since it was so long ago that I bought the flashlights.
I sent them to Maglite in Denmark, and two days later i received two brand new Maglites.
To me, that is customer service that goes above and beyond what I had expected even in my wildest dreams.
Thank you!
7 November 2012
Unprompted review
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