Mahas Travels Reviews 30

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

This company takes your money, but don’t buy tickets! More than 25 Latvians remained without airplane ticket. Mahas.travels promised refunds, but send only a emails!! Two people pay twice a price of a... See more

Rated 4 out of 5 stars

This was my first time using Mahas Travel, and I was a little uneasy as I had a terrible experience with a travel agent a few years ago. Karim was attentive and available out of hours, and he came... See more

Rated 5 out of 5 stars

Excellent service as ever. The company were easy to deal with and the travel process was faultless. We would have no hesitation using this company again. We will always opt to use Mahas Travels as our... See more

Rated 5 out of 5 stars

Booked my son and myself flights to Zanzibar, travelled from the 20th Aug-4th Sept. Honestly best people to book with and they really cater to their clients need the best possible way they can, my s... See more

Company details

  1. Travel agent
  2. Cultural tours provider
  3. Tour Agent
  4. Tour operator
  5. Travel deals

Written by the company

No place is ever as bad as they tell you it’s going to be. Have you ever looked at your hometown through the eyes of a tourist? We understand how easy it is to get jaded, but the truth is that every single place in the world has something of interest to show you. That’s where we come in, we tailor the best holiday destination package for you, we are there from the start of your holiday til the end to make sure you get the best experience. Mahas Travels started in 2018, but only started a trust pilot page this year (2023). We appreciate everyone who booked with us and to the new customers.


Contact info

3.2

Average

TrustScore 3 out of 5

30 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience, very helpful and convenient to have a professional company do all the thinking for you!

8 December 2024
Unprompted review
Rated 1 out of 5 stars

it's terrible how people are cheated

it's terrible how people are cheated, I've heard so many bad reviews and experiences from friends who have unfortunately suffered because of this company!
I will never buy anything through this company, it's a good thing I didn't fall into the clutches of these liars and frauds

18 December 2024
Unprompted review
Rated 1 out of 5 stars

Be careful! Scam!

This company takes your money, but don’t buy tickets! More than 25 Latvians remained without airplane ticket. Mahas.travels promised refunds, but send only a emails!! Two people pay twice a price of airplane’s tickets last minute, because Mahas.travels block them and don’t buy a tickets. Mahas.travels cooperates with Latvian citizens Dainārs Rudzītis, who recorded buy tickets from them. I don’t recommend risking with your money.

9 December 2024
Unprompted review
Rated 1 out of 5 stars

I had a deeply disappointing experience…

I had a deeply disappointing experience with Mahas Travels, which I believe to be a fraudulent agency. Not only did they deceive me, but I’ve also learned that others in Latvia have fallen victim to their scams. I strongly advise against using their services to avoid potential financial loss and stress.

9 December 2024
Unprompted review
Rated 1 out of 5 stars

Scam alert!!!

I want to warn everyone about the scam!!! I paid money to the company for the plane tickets for the trip to Zanzibar. I got to Istanbul, and it turned out that the tickets had not been paid for. I had to buy it myself again. We also had to fight for return tickets. Mahatravels cooperates with Latvian citizen Dainars Rudzitis. This is the man who refers everyone to Mahatravels. This is a group of fraudsters! Latvians, be careful! And don't fall into these traps!

10 December 2024
Unprompted review
Rated 1 out of 5 stars

Fraudsters

Hello,I was also scammed,I paid for airline tickets,but I never received the tickets.Please don’t fall for a slightly cheaper airline ticket offer,you will lose your money!

21 January 2025
Unprompted review
Rated 1 out of 5 stars

This is a proper decoy office

This is a proper decoy office. We didn't even make it to the departure, because it turns out there are no tickets (which were already bought last year). And starting communication with other victims of this unfair travel office, we found around 30 people who were dumped. Taka, we do not trust this cantor and his cooperation partner Dainars Rudzītis.

22 January 2025
Unprompted review
Rated 1 out of 5 stars

Mahas travels

Mahas travels, are scam company, who write invoices, but not buy tickets, and all time is writing emails- its systems problem, and promissing refound, but nobody stil dont have nothing more then emails.. 0% trust

9 December 2024
Unprompted review
Rated 1 out of 5 stars

Be careful.

Beware of them, they have scammed at least 25 people from Latvia with airline tickets, they have received money for airline tickets, but no one has a ticket! Fraudsters and thieves, do not give them money, neither for hotels nor airline tickets, you will lose your money!

22 January 2025
Unprompted review
Rated 1 out of 5 stars

Terrible service!

Terrible service!
When we left the hotel, we found out that the hotel had not been paid for, even though we had transferred the money to the Mahas Travel agency!
The hotel was not paid for, we had to pay ourselves, promising that the money would be refunded!

A month has passed, the money has not been refunded, all the time stupid excuses, lies!

Thieves!

I will complain and I hope that your license is taken away

10 December 2024
Unprompted review
Rated 5 out of 5 stars

First time using Mahas travel and it…

First time using Mahas travel and it was such a great experience. Halii was attentive understanding and supportive and I highly value her professionalism and understanding my exact needs as a customer. She went above and beyond what was expected and nothing was too much trouble. Her attitude was selfless and reassuring. Went to Nairobi and Diani Beach in Kenya and had the best experience. The hotel she booked was magnificent. Would definitely use them again.

2 November 2024
Unprompted review
Rated 5 out of 5 stars

Booked a flight for me and my family to…

Booked a flight for me and my family to arusha, from there we also got a flight to Zanzibar everything went well no complications. They recommend some hotels for us to stay and other things we could do while we were out in Zanzibar beautiful experience.
Highly recommended 👍🏾

21 October 2024
Unprompted review
Rated 5 out of 5 stars

Great Travel!!

Booked my son and myself flights to Zanzibar, travelled from the 20th Aug-4th Sept. Honestly best people to book with and they really cater to their clients need the best possible way they can, my son really enjoyed the flight back and it was a smooth one no complications. Mahas Travels made our journey enjoyable and I would definitely recommend them.

They are reliable, have patience and understanding. I dealt with Mudathir and he was a wonderful agent, for that our experience was a good one.

20 August 2024
Unprompted review
Rated 4 out of 5 stars

This was my first time using Mahas…

This was my first time using Mahas Travel, and I was a little uneasy as I had a terrible experience with a travel agent a few years ago.
Karim was attentive and available out of hours, and he came up with the best option for a return flight that I could not find online: he saved my husband 3 hours on a connecting flight!
I am already planning my next family trip with Karim - watch this space!

22 August 2024
Unprompted review
Rated 5 out of 5 stars

Top service

Top service, very professional and flexible.

Would highly recommend if you need your own personal travel agent & you are looking to go out on holidays often!

16 August 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Service

Amazing Service, Mahas are literally there for you each step of your holiday if you need them, made our holiday feel extra special! Thank you again!

8 August 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look