Mailboxixchange Reviews 

I like the looks, the sturdy build and the magnetic closure. However. I was disappointed to learn that it was made in China.

The mailbox is very nice and will loook wonderfull on the house.
Thank You

go check if they have what u need.

I really can't say much about this company. Except I ordered my mailbox over a week ago and thought I would have it by now.

I was very happy with the service and the product that I ordered. One minor glitch. The nuts that were sent to attach the mailbox to the cross member were not correct. What was sent was cap nuts which didn't allow me to tighten the unit completely. I had to go out and find the correct nuts in order to attach the mailbox. Also I did not receive the end caps to cover the nuts. Minor issue but annoying. However; I would still recommend you to a friend.

I e-mailed on 9/14 to find out the status of my order and have yet to received a reply. Order #98826

It would be nice for a person to follow up on e-mails. After all a job of customer service is to take care of customers.

This was the 2nd order I've placed through Mailboxixchange, both were good experiences. Products arrived quickly and as described.

I ordered the mail box on 2nd Sept by sending a personal check as of today 15 Sept I have not received my mail box although the ground transportation as advertize is only 5 days.

Order arrived in a very short time and product was just what I ordered.

I wish it had come with a system to attach it to our post but I do realize there are many different post sizes, types etc.

Maybe I'm wrong but this mailbox does not look or feel like it is worth $350. The main thing that is wrong with it is the lock. The keys were stuck in the lock when it arrived. I couldn't get them out. When My husband got home he was able to remove them but there is a really loud clunking sound when you turn the key to lock or unlock and I can't even turn it. The way it works is that there is a slot where this metal hook goes in. Everything about it looks so cheap! I can't believe someone didn't test this to see if the lock worked before it was sent out!!!

Mailbox was shipped with a manufacturing defect. I contacted the service representative who asked that I e-mail photos of the problem. I did this immediately and was promised a response in 24 hours. Seven days later and three e-mails from me I was told they would issue a tag to recall the product- still no response on when or how. I finally installed what was shipped since there was no timely resolution.

Mailboxixchange has poor customer service and I wouldn't use again.

High quality products and very good customer service. Customer service reps are very helpful and patience. I love my burgundy mailbox. I will and have recommend Mailboxixchange to family and friends.

Mine was a difficult order and they worked with me to fill it. Thanks for the service and a great, great product

Representative that worked with us - placing order - went above and beyond - absolutely would recommend - product excellent -extremely satisfied -

I was very pleased with the selection, ease of ordering, and fast delivery. I am very happy with the product that I purchased and would definitely recommend and make future purchases from this company.

Mailbox and house numbers are sturdy and beautiful to look at.

Like I said Mayne post is junk. What you call a full kit is far from it. You have to modify the post and but your own bolts to attached mailbox. My post moved 3 or 4in in each direction and yes sold 4x4 wood post is straight and does not move. Very disappointed would never purchase anything from your company again. Mike

Fine product, quick shipping, excellent customer service, quick, helpful responses to all queries that arose about the order.